Black Box

 

Remote & Distanced Workforce Solutions

Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.

 

For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.

On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver.  WE ARE HIRING!

Jul 02, 2022  
Job Description The Inside Account Manager is the catalyst behind Black Box's success as an organization. As a consultative sales professional, the Inside Account Manager is responsible for driving revenue growth and bringing in net new business from prospects and current customers in a designated area or market. Account Managers help solve the business needs of prospects and customers by aligning those needs and objectives with Black Box solution(s). Account Managers own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. Website: www.bboxservices.com Location: Twin Cities, USA (Preferred) Responsibilities • Identify customer needs and effectively understand and respond to customer objections • Connect client's business objectives with Black Box offerings and solutions • Negotiate and close as many sales campaigns as possible • Provide expertise around particular...
Black Box United States Full-Time
Jul 02, 2022  
Job Description RESPONSIBILITIES • Serve as the technical design and architectural expert across the organization's Enterprise Solutions' portfolio • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities • Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization's Enterprise Solutions' global managed services and communications solutions portfolio. • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives • Serve as a deal architect for multi-faceted, multi-technology solutions • Partner with other company Enterprise Solutions subject matter experts to build the customer solution • Develop and deliver technical presentations with customers and tailor content to audience as appropriate • Author and deliver network designs, statements of work (SOWs) and technical project...
Black Box New York, NY, USA Full-Time
Jul 01, 2022  
Job Description Infrastructure Technician - Performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Will work with Layer support and IP phone installs as well. Position Details: Hourly position based upon experience & skill level Contract position with possible contract extension or hire Standard work hours: (Both shifts require flexibility to work outside of hours and as needed weekends) Mon-Fri 8:00am start; work up to 8-10 hours Mon-Fri 6:00pm start; work up to 8-10 hours MVR Check required Candidates must have a valid Driver's License & a dependable vehicle...
Black Box Arizona, USA Full-Time
Jul 01, 2022  
Job Description The Project Manager consists of program and project management delivery, resource management, quality management, continuous improvement, professional development and knowledge management. Achieve operational efficiency and effectiveness of program management through full end-to-end design and delivery across multiple industries. Perform day-to-day project management work activities using NACS PMO standards, processes, methodologies and systems. Utilize structured and disciplined practices to ensure project management activities are consistent with company initiatives and expectations and achieve high quality, professional client service delivery. Achieve the attainment of financial targets inclusive of annual budget, gross profit and related financial metrics within area of responsibility. Ensure project management activities meet corporate customer satisfaction objectives as well as internal and external SLAs. Work collaboratively across all levels and...
Black Box California, USA Full-Time
Jul 01, 2022  
Job Description The Technical Coordinator provides exceptional support service and is a hybrid role with external customer and internal technician front line support encompassing five (5) core business areas; Network Infrastructure, VOIP, Retail Systems, Route/Switch, and Wireless call center support for VoIP systems help desk support for internal and external clients. Position focus is on flexibility, availability, adaptability, with a superior level of focus on service, and awareness of SLAs with the expectation to exceed expectations in all areas of responsibility. Position Details : Non-Exempt Hourly position based upon experience & skill level Standard work hours: 1st-2nd shift to cover support hours 8:00am-12am Mon - Fri (must be flexible) Location: Black Box office in Murfreesboro, TN 37129 Skillset requirements - Candidates should have at least 3 of the following: Cabling Requirements - A fundamental knowledge of cabling infrastructure. Our TCs...
Black Box Tennessee, USA Full-Time
Jun 30, 2022  
Job Description Primarily Roles & Responsibilities Generate sales opportunities through effective prospecting of assigned group of customers. Daily activities will include proactive account calls and diligent follow-up of existing and prospective partners. This includes effective follow-up on existing sales opportunities to generate revenue. Coordinate, prepare and deliver sales presentations and proposals that match customer business needs with Black Box solutions. Maintain complete records of prospecting and customer contact, follow-up tasks and forecast information into CRM system. Provide management with accurate forecast of monthly & quarterly revenues. Build and maintain sales pipeline that will support sales goals of the assigned account territory. Collaborate with channel partners to identify opportunities, advance through sales process and close deals. Work closely with other team members and departments to facilitate a smooth transition...
Black Box 3401 N Thanksgiving Way #500, Lehi, UT 84043, USA Full-Time
Jun 30, 2022  
Job Description Black Box Network Services, the global leader in communication system integration, is looking for a Data Technician with a proven track record in: Racking and stacking of network devices Cable patching Physical layer troubleshooting Equipment disposal activities Network troubleshooting This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success. Responsibilities: The patching cabling between network equipment and customer's network The installation of power cables from equipment to power supply in rack/cabinet/closet The installation, troubleshooting and de-installing network equipment Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Install,...
Black Box Illinois, USA Full-Time
Jun 30, 2022  
Job Description The Resource Coordinator is responsible for planning and collaborating across functional roles to ensure appropriate skill sets for project delivery resources match assigned projects and workload. This position must work with the team to drive resource utilization by planning upcoming needs and matching resource demand with supply/capacity. These skills will be utilized to realize the profitability goals of the Commercial Services organization while meeting customer objectives. This position will provide subject matter expertise related to deployment, demand, capacity, utilization, and operations planning. The Resource Coordinator typically will have 2 years of work experience. Primary Roles & Responsibilities: 1. Executes Commercial Services PMO standards, processes, and methodologies in a consistent manner for project coordination activities. 2. Schedules all resources for implementation of client requirements and assists in acquisition of...
Black Box United States Full-Time
Jun 30, 2022  
Job Description Overview: Administrative Coordinator position (Customer Site) performing all administrative functions under the Non-Exclusive Telecommunications and Network Management Agreement under the supervision of the Customer Operations Manager of Administration. Responsibilities: • Assists in the overall day to-day operations of the Administration Department, including maintaining financial transactions, ticket handling, record management, internal and external customer service, and purchasing. • Assures all administrative matters such as vendor invoices, account summaries, reports, and tickets are processed in a timely manner. • Assist Manager with record management and updates of the security and safety program. • Manages purchasing requisitions and follows up on requests. Reconciles invoices, packing slips, timesheets, etc. with the corresponding purchasing orders. Works directly with vendors to handle charge discrepancies. • Coordinate billing functions for...
Black Box Florida, USA Full-Time
Jun 29, 2022  
Job Description Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Location: Fontana, CA base(Covers Southern CA) Primary Roles & Responsibilities • Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. • Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. • Perform upgrades and additions to...
Black Box United States Full-Time
Jun 29, 2022  
Job Description Deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments. Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices. Primary Roles & Responsibilities • On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions. • Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. • Employ appropriate troubleshooting techniques for network performance issues. • Ensure the data network and all related equipment are in optimal working condition. • Perform...
Black Box Texas, USA Full-Time
Jun 29, 2022  
Job Description Purpose of Job: Process inventory movement through the warehouse utilizing an ERP system. Includes, accurate receiving of all materials into our inventory database, picking product for sales orders utilizing a pick plan, prepping product for shipment, and scanning products into our warranty database. Performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment. Provide internal and external customer service and support through a ticketing system, email, phone calls etc. Location Maple Grove, MN Primary Roles & Responsibilities: • Create and Manage pick plans for accurate and timely order completion. Responsible to evaluate inventory variances including verifying bin locations and communicating corrective action plans with supervisor. • Schedule all pick-ups for outbound freight. Ensure each order is processed, packed, and shipped to the proper...
Black Box Minnesota, USA Full-Time
Jun 29, 2022  
Job Description If you are a Field Engineer looking for an exciting role working with industry leaders, look no further! Black Box is hiring a Data Center Field Engineer as part of our strategic growth initiative to work with our customer, Meta - the largest social media giant in the world. Location: New Albany, OH Essential Functions: Work in partnership with the Construction and Project Managers to ensure delivery and maintenance of all structured cabling and connectivity is on time, within budget, and up to industry leading standards for quality and reliability. Work with client field engineering team to monitor progress and quality of installation within all phases of construction and/or operational tasks within the data center(s). Review, comprehend and implement work as shown in contract documents. Review drawings and report on discrepancies to foster proactive quality control. Serve as the technical lead for the construction team on all structured...
Black Box Ohio, USA Full-Time
Jun 29, 2022  
Job Description If you are a Safety Manager looking for an exciting role working with industry leaders, look no further! Black Box is hiring a Data Center Safety Manager as part of our strategic growth initiative to work with our customer, Meta - the largest social media giant in the world. The Safety Manager - Plans, directs, and implements organizational safety programs to ensure a safe, healthy, and accident-free work environment. Location: New Albany, OH Primary Job Roles/Responsibilities: Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan...
Black Box Ohio, USA Full-Time
Jun 26, 2022  
Job Description Primary Roles & Responsibilities Supporting deployment of Data Centre physical infrastructure as per standards Racking & Staking Cable Management (Data & Power) with redundancy Installing, replacing, and troubleshooting Data & Power Cables and Server Hardware Handling Data Center Server components [ex. Enclosure/Blade Servers, Mother Board, DIMMs (memory) Hard drives, solid state drives, etc.] Working within a ticket-based environment with daily updates (Service Now) Ability to perform repetitive tasks, stand throughout an 8-hour shift, and lift or move up to 50 lbs. of equipment as needed Movement of equipment using pallet jacks or other assisted lifting equipment. Knowledge of handling a Ladder inside the Data Center. Inform operations management regarding procedures and/or status of work orders to provide necessary information for making decisions, taking appropriate action and/or complying...
Black Box Texas, USA Full-Time