Job Summary
Interface with Engineering and Marketing Department personnel to provide product technical manuals and miscellaneous marketing literature. Coordinate generation of manuals with outside contract services and inside support personnel. Organize and establish departmental procedures for generation and control of technical manuals. Must possess strong technical, organizational, and communication (written and verbal) skills. Must be detail oriented, able to prioritize tasks, and have demonstrated experience in desktop publishing production. A strong knowledge of desktop publishing and graphic formats is desired with proficiency in Adobe FrameMaker (2017), Illustrator, PDF Pro, Microsoft Word, and Excel a must. A working knowledge of Autodesk AutoCAD systems is helpful. Experience working with Materials & Resources Planning (MRP) systems is preferred.
Major Duties and Responsibilities
Participate in hands on generation of technical documentation and perform technical writing duties as necessary for new product maintenance manuals consisting of installation, operation, troubleshooting, and illustrated parts breakdown sections.
Conduct interviews with various users and technical staff to gather data for documentation.
Import Autocad drawings into maintenance manuals utilizing Adobe Illustrator.
Monitor and report status of work in process.
Job Requirements
Experience Level Required
Minimum 5 years directly related experience.
Education Level Required
Associates degree or equivalent technical writing experience.