Job Description:

A Retail Sales Associate - Pawn Broker is responsible for all sales activities and greeting customers, answering questions, helping customers/peers, and providing product information. Must demonstrate outstanding customer service and sales skills. Responsible for cleaning, stocking, displaying, and storage of store merchandise. Flexible with work schedule and being part of a team. Must be able to process payments. Always maintains courteous, professional behavior and attitude. Reports directly to store manager.

Requirements:

• High school diploma or equivalent
• Basic understanding of sales principles and customer service practices
• Ability to read, write and effectively communicate with customers, peers, and management
• Knowledge of mathematics; addition, subtraction, division, multiplication, percentage
• Strong communication and interpersonal skills
• Telephone etiquette
• Experience with office equipment (calculator, computer, fax, scanner) and computer software (Word, Excel, PowerPoint, Access, Outlook)
• Ability to multi-task, while remaining focused on customer service.
• Dependable, punctual, and able to manage time efficiently

Physical Demands:

• Ability to work 9am to 7pm Monday through Saturday (as directed by manager)
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 75 lbs
• This position involves constant standing, moving, talking, listening, reaching, and grabbing. Including bending, kneeling, crouching and climbing steps
• Enthusiastic, positive, friendly and energetic with a genuine desire to provide outstanding customer service

Skills & Proficiency:

• Customer Service
• Problem Solving
• Organization
• Sales
• Merchandising
• Product Knowledge
• Attention to Detail
• Team Player
• Written and Verbal Communication
• Interpersonal Skills
• Problem Solving

Job Type: Full-time