Veterans Evaluation Services, Inc

OUR MISSION STATEMENT – To honor and serve America’s Veterans and Active-Duty Claimants by providing quality and timely reports through fair and objective evaluations performed by trained professionals in a respectful and hospitable environment.

VES UNDERSTANDS VETERANS BECAUSE WE ARE VETERANS

VES® is a Veteran owned service company. Key members of our team across the nation are Veterans who proudly served our country. We are proud to be American and we are proud of our service.

As Veterans ourselves, some of us having gone through the VA disability claims process, we understand that our real customers are the Veterans who sacrificed for their country and deserve our utmost respect, compassion and care.

Apr 21, 2020
Case Builder Regular Full-Time Clerical Houston, TX, US 30+ days ago Requisition ID: 1563 General Job Summary: Case Builders translate rudimentary requests from the Department of Veterans Affairs (the “VA”) for Compensation & Pension (“C&P”) Medical Disability Examinations (“MDEs”) into highly detailed, organized case files that a provider can readily use to evaluate a Veteran’s condition(s). Case Builders streamline the process by allowing providers to evaluate Veterans more efficiently. Essential Job Functions: 1) Read and comprehend the MDE request (2507) sent by the VA, and process accordingly; 2) Check Veteran’s previous cases for overlapping information and other issues; 3) Draft and submit clarification inquiries to the VA, to better understand the information contained, or resolve any inconsistencies that exist, within the MDE request; 4) Enter data into OMS for providers to be able to utilize during and after the MDE; 5) Ensure providers...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Certified Medical Billing/Coding Specialist Regular Full-Time Houston, TX, US 18 days ago Requisition ID: 1612 General Job Summary: The Certified Medical Billing and Coding Specialist is responsible for maintaining compliance by ensuring all federal and procedural guidelines are followed required by contract. Essential Job Functions: 1) Interprets medical information such as diagnostic testing descriptions and procedures to accurately assign and sequence the correct ICD-10-CM, CPT, and HCPCS rates; 2) Reviews state and federal Medicare reimbursement claims for completeness and accuracy before submission and; 3) Provides technical guidance to the billing and diagnostic recruitment staff in identifying and resolving issues or errors such as incomplete/missing records and documentation, ambiguous/nonspecific documentation, and/or codes that do not confirm the approved coding principles/guidelines. Additional Duties and Responsibilities: 1) Process Independent...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Diagnostic Report Tracking Specialist Regular Full-Time Houston, TX, US 20 days ago Requisition ID: 1609 General Job Summary: Responsible for following up on diagnostic results for VHA/VBA cases daily. Following up on results requested by QA or the managers. Investigate No Shows for diagnostic appointments. Essential Job Functions: 1) Investigate on diagnostics over 48 hours late; 2) Review diagnostic reports matching in OMS; 3) Leave comments for each call made or follow up with Facility; 4) Call Veteran to verify if they completed their test. If Facility says they have not done so then also to confirm correct Name and DOB; 5) Receive diagnostic mail 6) Confirm diagnostic is uploaded in OMS; 7) Manage Facility online web portals for diagnostic reports; 8) Faxes ROI forms per Facility request to their medical records department; 9) Follow up QA request for late Diagnostic reports Additional Duties and Responsibilities: 1) Pull reports from Facility portal and...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Diagnostic Facility Recruiter Regular Full-Time Houston, TX, US 28 days ago Requisition ID: 1605 General Job Summary: To acquire and maintain agreements with facilities to perform diagnostic testing for Veterans. Enter facility information into OMS and maintain accuracy of information. Maintain facility mapping to insure accuracy for Schedulers. Essential Job Functions: 1) Research various sites to find facilities to do DX Testing for us; 2) Contact Office Managers, Administration, and Physicians about working with us; 3) Follow up in a timely manner to obtain new facilities; 4) Working with DX Schedulers to obtain facilities for immediate need; 5) Make sure that any agreement is accurate and fully executed; 6) Saving all agreements to the I: drive in correct folder; 7) Make sure all W9s are obtained, verified, entered in Medical Facility Maintenance and saved on the I: drive; 8) Stay in contact with current facilities to resolve any issues such as billing,...
Veterans Evaluation Services, Inc HOUSTON, TX Full-Time
Apr 21, 2020
International Veteran Liaison Officer Regular Full-Time Houston, TX, US 29 days ago Requisition ID: 1604 General Job Summary: Daily duties include addressing all Veteran clients’ concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA-requested Compensation and Pension (C&P) exams for veterans and service members residing overseas. Educate veterans on VES and VA procedures and resolve potential problems. Respond to negative feedback from Veterans and/or Providers. Essential Job Functions: 1) Receive incoming calls directly from upset international veterans; 2) Receive incoming calls transferred from the call center; 3) Process international exam cancellations; 4) Review pending international no-show cases and processes them accordingly; 5) Coordinate and processes reschedules as they arise from Liaison duties; 6) Communicate with potentially violent veterans; and 7) Communicate with potentially homicidal and/or...
Veterans Evaluation Services, Inc HOUSTON, TX Full-Time
Apr 21, 2020
Scheduler Regular Full-Time Houston, TX, US 30+ days ago Requisition ID: 1561 General Job Summary: The primary objective of an Exam Scheduler is to schedule Compensation and Pension (“C&P”) medical exams, for Veterans and Service Members, with trained VES providers. Maintain close communication and builds rapport with providers to capture exam availability, and build a relationship of trust and confidence. Speak with veterans when needed to confirm early notice appointments. Assist veterans and/or providers with any questions they may have. Share all provider information with Provider Recruiting and Credentialing (“PRC”) Department in order to find solutions for difficult geographic areas. Essential Job Functions: 1) Search veteran cases in assigned regions within OMS; 2) Call or email providers to request exam time availability and schedule examinations; 3) Coordinate with traveling providers to conduct examinations in high volume areas; 4) Notify veterans...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Provider Relations Specialist Regular Full-Time Houston, TX, US Today Requisition ID: 1621 General Job Summary: The Provider Relations Specialist works closely with Provider Development and Retention Team, Provider Relations Team, Veteran Liaisons, and Report Tracking Specialists; Assists in follow-up of providers who have incomplete evaluations and delinquent reports; Assists in maintaining provider relations by developing a working rapport with existing Providers; facilitates the termination of providers who fail to exhibit an acceptable level of proficiency in both evaluations and reports. Essential Job Functions: 1) Assist Report Tracking Specialists in the follow-up of delinquent reports and addendums submitted by providers; 2) Responsible for contacting providers who have received complaints from veterans regarding bedside manner and overall conduct; 3) Assist active providers in understanding the VES Master Service Agreement; and 4) Responsible for obtaining...
Veterans Evaluation Services, Inc Houston, TX, US Full-Time
Apr 21, 2020
Provider Relations Specialist Regular Full-Time Houston, TX, US Today Requisition ID: 1621 General Job Summary: The Provider Relations Specialist works closely with Provider Development and Retention Team, Provider Relations Team, Veteran Liaisons, and Report Tracking Specialists; Assists in follow-up of providers who have incomplete evaluations and delinquent reports; Assists in maintaining provider relations by developing a working rapport with existing Providers; facilitates the termination of providers who fail to exhibit an acceptable level of proficiency in both evaluations and reports. Essential Job Functions: 1) Assist Report Tracking Specialists in the follow-up of delinquent reports and addendums submitted by providers; 2) Responsible for contacting providers who have received complaints from veterans regarding bedside manner and overall conduct; 3) Assist active providers in understanding the VES Master Service Agreement; and 4) Responsible for obtaining...
Veterans Evaluation Services, Inc Houston, TX, US Full-Time
Apr 21, 2020
Quality Analyst Regular Full-Time Clerical 3 days ago Requisition ID: 1619 General Job Summary: The primary responsibility of a Quality Analyst (“QA”) is to review Medical Disability Examination (“MDE”) reports and Disability Benefits Questionnaires (“DBQs”) generated by medical providers on Veterans evaluated on behalf of the Department of Veterans Affairs (the “VA”). A QA works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. Essential Job Functions: 1) Adhere to the company’s Standard of Conduct at all times, in all job functions; 2) Exercise independent discretion and decision-making on behalf of the company with regard to medical provider interaction and relationships; 3) Review MDE requests from the VA to ensure that all claims made by a Veteran to be evaluated are properly reflected on the appropriate DBQ(s); 4) Review MDE reports and DBQs submitted by medical...
Veterans Evaluation Services, Inc Remote Full-Time
Apr 21, 2020
Billing Specialist Regular Full-Time Houston, TX, US 5 days ago Requisition ID: 1623 General Job Summary: The Billing Specialist is responsible for variety of duties, as assigned by Manager, which include routine billing payment posting, and problem-solving for various types of facilities. Essential Job Functions: 1) Process invoices for payment from diagnostic facilities according to Medicare rates. 2) Analyze accounts and use proper CPT codes and correct rates; 3) Send out the denial letters to facilities for procedures, codes, and dates of service not ordered, or to request more information if needed; 4) Ensure all doctors and claims status calls are answered in a professional manner. 5) Process transportation expense claims for Veterans; 6) Answer faxes and emails received from both hospitals and read facilities; and 7) Frequently communicate with facilities and other departments within the company to request any information if needed to ensure the highest...
Veterans Evaluation Services, Inc Houston, Tx Full-Time
Apr 21, 2020
Veteran Liaison Officer Regular Full-Time Clerical Houston, TX, US Yesterday Requisition ID: 1626 General Job Summary: Daily address all Veteran clients’ concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA-requested Compensation and Pension (C&P) exams. Educate veterans on VES and VA procedures and resolve potential problems. Respond to negative feedback from Veterans and/or Providers. Respond to feedback/follow ups via email or follow up calls. Essential Job Functions: 1) Receive incoming calls directly from upset veterans; 2) Receive incoming calls transferred from the call center; 3) Process exam cancellations; 4) Review pending no-show cases and processes them accordingly; 5) Coordinate and processes reschedules as necessary; 6) Review AMTIS Survey cards and follow up with veteran if necessary; 7) Communicate with potentially violent veterans; and 8) Communicate with potentially homicidal and/or suicidal...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Case Builder Regular Full-Time Clerical Houston, TX, US 30+ days ago Requisition ID: 1563 General Job Summary: Case Builders translate rudimentary requests from the Department of Veterans Affairs (the “VA”) for Compensation & Pension (“C&P”) Medical Disability Examinations (“MDEs”) into highly detailed, organized case files that a provider can readily use to evaluate a Veteran’s condition(s). Case Builders streamline the process by allowing providers to evaluate Veterans more efficiently. Essential Job Functions: 1) Read and comprehend the MDE request (2507) sent by the VA, and process accordingly; 2) Check Veteran’s previous cases for overlapping information and other issues; 3) Draft and submit clarification inquiries to the VA, to better understand the information contained, or resolve any inconsistencies that exist, within the MDE request; 4) Enter data into OMS for providers to be able to utilize during and after the MDE; 5) Ensure providers...
Veterans Evaluation Services, Inc Houston, TX Full-Time
Apr 21, 2020
Veteran Liaison Logistics Coordinator Regular Full-Time Houston, TX, US Yesterday Requisition ID: 1627 General Job Summary: Coordinates transportation and provides administrative support for the Communications Department. Essential Job Functions: 1) Point of contact for incoming calls and e-mail concerning transportation requests; 2) Coordinates with transportation vendors to process Veteran transportation requests; 3) Initiates and submits COR requests for transportation to MYVES per VES protocol; 4) Processes AMTIS Survey Cards and Online Survey Cards; 5) Performs searches in EMS to determine which Veteran submitted survey card feedback; 6) Analyzes survey card data to determine required Veteran Liaison Officer call-backs; 7) Compiles a list of survey card call backs and provides list to Veteran Liaison Officers; 8) Maintains and updates spreadsheet of Liaison Department tasks statistical data daily; and 9) Performs all general administrative duties as...
Veterans Evaluation Services, Inc Houston, TX Full-Time