T-Mobile
Welcome to Your Next Mission: Changing Wireless for Good

Take your military leadership, experience, and skills in a new direction to rewrite the rules of wireless.

LET’S JOIN FORCES

As part of the Joining Forces initiative, T-Mobile has pledged to hire 5,000 military veterans and military spouses by 2020. And we’re not just military friendly; we’re also military ready. We’re offering the training, support, and career opportunities that put your skills and experience to work changing the wireless industry.

So check out our jobs here and apply now!


 
Sep 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Costa Mesa, CA, USA
Sep 20, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Pittsburg, CA, USA
Sep 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Austin, TX, USA
Sep 20, 2018
Job Description: This role will be responsible for developing and executing events that support T-Mobile's brand, business, and communication objectives for Mobile Stores. Responsible for delivering exceptional customer interactions by helping to train and develop an amazing team of experts with strong brand and product knowledge and a passion for exceeding customer expectations. Achieves showroom objectives for providing an Un-carrier experience by leveraging strong Customer Focus abilities and by holding employees to Un-carrier behaviors and service standards. Achieves showroom objectives by managing to rigorous operating standards and closely monitoring store results. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Manage and execute Mobile Showroom events from concept to post event. Establish event metrics, measure, and delivers results. Ensure the Mobile Showroom events align to broader program strategy & objectives. Leads mobile showroom employees to ensures an exceptional customer experience for all customers through an exciting, energized atmosphere. Ensures customer satisfaction in all areas of sales and service with every transaction. Provides social media planning and recommendations for Mobile Showroom in partnership with Social Media Manager through local research & knowledge. Engages local influencers, bloggers, and local businesses in order to build T-Mobile's visibility, credibility and brand. Regularly updates and maintains branded content on social media sites (Google+, Facebook, YouTube, MySpace, Twitter, etc.) to keep content current/relevant. Acts as brand steward ensuring T-Mobile is represented consistently from a visual and messaging perspective. Directly responsible for reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. Identify opportunities where T-Mobile can benefit the community, and create plans to meet the needs of the community. May be leveraged for emergency relief. Manage and execute Mobile Showroom events for branded retail partners to drive excitement, awareness and store traffic. Work with store leader to establish event goals & objectives. Provide coaching on delivering world class customer service with sales reps and managers. Assist manager with motivating and coaching employees and partner sales associates with one-on-one coaching, coaching in the moment and coaching monthly performance. Share timely feedback to improve performance, encourage growth and drive a world class customer experience. Side-by-side selling.   Ability to function in (and adjust to) seasonal weather patterns and outdoor conditions including high/low temperatures, precipitation (i.e. rain/snow), windy conditions, loud noise (i.e. fairs/concerts), etc.   Applicants must have a valid driving license, a clean driving record and successfully complete a MVR background check in anticipation of driving the Mobile Showroom to/from all events and functions.   Qualifications: 3 Years Retail Management experience in high volume environment Experience working with multiple support teams or corporate departments (i.e., HR, Ops, Training, Marketing) to accomplish key tasks Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience that delivers on the Un-carrier promise Advance Customer engagement and service capabilities Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Houston, TX, USA
Sep 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Astoria, Queens, NY, USA
Sep 20, 2018
Job Description: Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They're experts in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics. Responsibilities: Serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 30 days T-Mobile Mobile Associate experience required At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Largo, FL, USA
Sep 20, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Altamonte Springs, FL, USA
Sep 20, 2018
Job Description: Lead. Sell. Win. Welcome to a different kind of sales role, and a different kind of company. As America's Un-carrier, T-Mobile is redefining the way businesses buy wireless services through leading product and service innovation. Thanks to an advanced nationwide 4G and 4G LTE network that delivers outstanding wireless experiences, we're proud to serve approximately 50 million wireless subscribers and growing. We're looking for bold, uncompromising sales professionals to bring our products and services to market. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and unleash your true potential. Responsibilities: Manager, T-Mobile for Business You're a rare breed of professional: competitive, collaborative, and absolutely high-energy. Come take the reins here and lead a sales team of Account Executives, that is responsible for outside direct sales to business accounts within a local market. It's all about your coaching skills, as the team looks to you for inspiration and guidance. Here are some key details of the position: You'll interview, hire, train, and develop your staff as you see fit The team will look to you to implement key operational initiatives in the field while maintaining high ethical and procedural standards Of course, you'll also lead the team to meet or exceed overall sales quota for your assigned region Coordinate and run frequent sales meetings Your creative business generation skills are welcome here, as you work with your team to increase market share to achieve and exceed performance targets related to subscribers, revenue, churn and CPGA Your gift for closing the sale is crucial, as you'll be spending at least 70% of your time mentoring your staff in the field Qualifications: So what does it take to succeed in this role? First off, you're a pro at combining winning people skills with true big-picture thinking. You also have a knack for attracting and keeping top talent. If this describes you, read on: You have 6 years outside sales experience Strong coaching skills to help develop your team You're a seasoned negotiator You've got a proven track record of high-yield direct sales success You've got the chops to confidently make presentations to large groups You've also got a working familiarity with basic HR and recruiting practices A Bachelor's degree is preferred, but we'll also consider an individual with equivalent experience As this role requires some local travel, you need a valid license, a satisfactory driving record, and proof of insurance. Okay. You've got all the makings of a top performer. Here's what we can offer you in exchange for your amazing work: Competitive base pay plus commissions Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is more than your average sales management role. It's a chance to build something lasting with a company (and products) you can believe in. And in the process, you can set the bar for your own success. So what are you waiting for? It's time to explore an opportunity that could change the direction of your career. We invite you to apply today. Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Frisco, TX, USA
Sep 20, 2018
Job Description: The Customer Retention Planning & Analytics team focuses on learning what makes our customers so incredible and learning how T-Mobile grows by always putting the customer first.  The team has an opening for a smart, passionate, and inquisitive Sr. Analyst to be part of our journey to deliver data driven insights and Business Intelligence solutions that help the Un-carrier grow.   This is a great opportunity to put your problem solving attitude to work with a group that deeply appreciates and encourages innovative thought.  You'll have access to tools and training for industry leading BI software solutions in the areas of Visual Analytics, Data Mining, Statistical Forecasting, Financial Modeling, and Machine Learning.  Best of all, you'll be part of a team that will not just ask you to build a report, but to recommend new ways to view and forecast the business, take a part in the discussion, make decisions and implement solutions.  We invest in the development of our team members because we're looking for our next leaders.   A successful candidate will have a strong core of SQL and data prep knowledge and be competent in standard analysis techniques.  Some skills in visual reporting will be an added benefit as a foundation to build upon.  Most importantly, the Sr Analyst will have a strong communication and relationship building ability because working with business partners is critical to success.   This is an individual contributor role and reports to a Sr Manager, Finance Responsibilities: Be a subject matter expert in Customer Retention metrics, examine recent trends and monitor upcoming risks and opportunities Extract data using SQL (Teradata), clean and transform data, and update business and forecast models Perform data validation and analysis to drive business insights Present complex analytic findings to diverse audiences Build cross functional relationships to drive strategic discussions and continuous improvement Learn and become proficient at new modeling techniques to improve customer forecasting Develop reporting as well as enhance and automate existing reports Qualifications: 5+ years in Business Analysis, Marketing Analytics or Financial Planning & Analysis roles 3+ year experience writing SQL against large relational databases (Teradata and Microsoft SQL Server preferred but not required) Proven ability to communicate complex concepts and analyses in a clear and concise manner to peers, business partners and managers Proficiency building relationships with cross functional teams that promote bi-directional communication and partnership Ability to work independently and with limited supervision while manage multiple priorities and setting appropriate expectations. Experience creating operational reports, performance measurement dashboards or scorecards, and variance analysis trends. Proficiency in data mining and analytics software (SQL, SAS, or R) Experience building visual analytics and dashboard creation in Tableau, PowerBI or similar environment #LI-LU1 Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellevue, WA, USA
Sep 20, 2018
Job Description: Go bold. Have fun. Lead on. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: You're a born leader. You know how to inspire people and bring out the best in them. You're exactly the person we're looking for. In this role, you'll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details: It's up to you to infuse every Sales Rep with a serious passion for our products and our mission You'll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out No one likes to wait, and you make sure that customer wait times are as low as they can be You stay current on all our products, services, and promotions, and help your team do likewise You also help with sourcing talent and developing your store team through ongoing coaching and recognition Keeping customers happy means that you handle discounts and credits when appropriate Finally, you'll help in making sure the store always looks its best Qualifications: That kind of responsibility takes just the right kind of person. Someone ready to go the extra mile and lead by example. Here's a little more on what we're looking for: You've got some prior experience in both customer service and sales You've also got experience managing people, with the unique ability to lead and coach people to deliver great results People who know you would say you're an amazing communicator, able to interact like a pro with customers and teammates You're computer proficient, with the ability to use basic programs like MS Office A high school degree or GED is essential Now that you know what the job's all about, you're probably ready to hear what all your incredible work can earn you here. At T-Mobile, we're proud to offer: Competitive base pay plus unlimited commissions Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Columbus, GA, USA
Sep 20, 2018
Job Description: As a Business Analysis Manager, you will support executive leadership decisions by providing insights-driven performance analytics and recurring reports on a set of core KPIs within a complex business portfolio. You can dissect a complex problem into a structured framework and device hypotheses to explain observations. You thrive in gathering facts and analyzing data from different sources to test out hypotheses, identify drivers / trade-offs and draw conclusions. You support your clients achieving targets by clearly communicating concise actionable recommendations that further results. This job requires you to collaborate with cross-functional teams on a consistent basis to align on data infrastructure, performance observations, discuss hypotheses and present conclusions.   Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing and results-focused attitude.   Curation of Management Reporting: Monitor product performance and provide storyline interpretation to explain near-term and long-term performance trends. Activities include weekly, monthly and/or daily deliverables to support product teams, external and internal partners across Marketing, Sales, Finance, Accounting, etc. Ensure robust underlying data infrastructure for reporting and analyses. Analytics: Responsible to carryout data-driven analyses and deep dives across disparate data sources and types. Provide support in post-launch analyses. Quantify impacts, uncover insights and provide actionable recommendations to steer business tactics to improve growth and profitability on key products or offers. Qualifications: 5+ years of professional experience including applying insights-driven strategic analytics to complex business problems, projecting product performance and financial forecast, developing high-impact management and operational reporting, working with data infrastructure teams Ability to think through, simplify and bring structure to complex and ambiguous problems Ability to collaborate with others and influence on business outcomes by presenting fact-based findings Ability to communicate analytical and quantitative subjects clearly and succinctly to all audience types (subject-matter-expert and non-technical) at all levels (peers and executives) Broad understanding of financials, experience in managing return on investment objectives Relevant experience preferred in one or more of the following (or related) categories: telecommunications, consumer electronics, banking Education     Bachelors degree in quantitative concentration (engineering, operations research, computing science, statistics, economics, finance) MBA preferred Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellevue, WA, USA
Sep 20, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Bilingual Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations Bilingual speakers wanted: you're fluent in English and Spanish, and can communicate like a pro in both languages, with the ability to carefully listen and make every customer feel valued and welcomed A background in wireless communications is strongly encouraged Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Chicago, IL, USA
Sep 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Bilingual: Fluent in English and another language Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile San Antonio, TX, USA
Sep 20, 2018
Job Description: The Technology Software Engineer will work with a team of other software developers and network and systems engineers to design, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments The engineer will participate in architecture and design of various software components focused on creating applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies. Works on technical assignments that are semi routine in nature but recognizes that need for occasional deviation from accepted practice. Normally follows established procedures on routine work, requires instructions only on new assignments. Responsibilities:  Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Technical System Expertise: Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation. Technical Engineering Services: Supports engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise associate engineers on occasion. Innovation: Presents new ideas which improve an existing system/process/service. Presents new ideas which utilize new frameworks to improve an existing system/process/service. Express new perspectives based on independent study of the industry. Review current company processes to highlight questions that may drive process refinement. Technical Writing: Maintains knowledge of existing technology documents. Writes basic documentation on how technology works. Contributes clear documentation for new code and systems used. Documenting systems designs, presentations, and business requirements for consumption at the engineer level. Technical Leadership: Collaborates with technical teams and utilizes system expertise to deliver technical solutions. Continuously learns new technologies. Technology Strategy: Understands current technology that supports business goals. Qualifications: Minimum required 2+ Years Technical engineering experience Focus: Able to communicate goals in support of the business' mission. Drive: Self-motivated and able to work well under pressure. Teamwork: Ability and desire to work cooperatively with others on a team. Communication: The ability to ensure that information is passed on to others who should be kept informed. Express self clearly in conversations and interactions with others. Clear business and technical writing skills. Customer Focus: The ability to demonstrate concern and meet external and/or internal customers' needs. Analytical: The ability to tackle a problem by using a logical, systematic, sequential approach. Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area.   Minimum Qualifications: Education Bachelor's degree in Computer Science or Engineering Travel requirements May require up to 20% of domestic overnight travel within the region, and occasional trips to the Bellevue Headquarters. *LI-CS1 Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellevue, WA, USA
Sep 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Camarillo, CA, USA
Sep 20, 2018
Job Description: Territory:  Delaware, Camden, NJ, Gloucester, NJ, Salem County, NJ, Cumberland & Burlington counties Office is in Cherry Hill, NJ Be Fearless. Be Aggressive. Be Ambitious. Welcome to a different kind of sales role, and a different kind of company. As America's Un-carrier, T-Mobile is redefining the way businesses buy wireless services through leading product and service innovation. Thanks to an advanced nationwide 4G and 4G LTE network that delivers outstanding wireless experiences, we're proud to serve approximately 65 million wireless subscribers and growing. We're looking for bold, uncompromising outside sales hunters to bring our products and services to market. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and unleash your true potential. Responsibilities: Serious ambition welcome. Come build winning relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! You'll target businesses and recommend wireless solutions by suggesting service plans, data and other enhanced services, and successfully negotiate and close business. So bring your passion and determination and get ready for some very big upside. Here are the details: You will be given a generous area to prospect, full of potential new business clients, where you can maximize your hunting ability You bring an aggressive, and persuasive approach to generating and qualifying sales leads through prospecting, cold calling, door knocking, and networking Devise creative and effective sales approaches to negotiate and close deals While this is your territory where you call the shots, the T-Mobile team has your back every step of the way, with leadership and internal partners committed to giving you the support and resources you need to give the best customer service and sales experiences possible Fully utilize all sales force automation, funnel management and prospecting tools Manage sales funnel and generate reporting on sales activities and forecasting With base plus commission, your earning potential is up to you Qualifications: So what does it take to succeed in this role? We're looking for fearless cold callers who can combine intense self-motivation with well-developed time-management skills. You should also have: Proven track record of verifiable new customer acquisition sales experience in a quota driven business environment is key Effective negotiators and closers wanted If you've got experience preparing, delivering and following up on proposals and pricing quotes, you're someone we want to talk to! Demonstrated experience delivering superior customer service and attention to detail Because this position requires local travel you need valid license, a clean driving record, and proof of insurance Proficient using a computer, typing, using Outlook, and solid business writing skills Experience using a CRM such as Salesforce is a huge plus High School Diploma/GED required. Bachelor's Degree Preferred Okay. You've got all the makings of a top performer. Here's what we can offer you in exchange for your amazing work: Competitive base pay plus commissions with lucrative earning potential Ongoing sales training to keep you at the top of your game Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is more than your average sales role. It's a chance to build your own territory selling products and services you can believe in. And in the process, you can set the bar for your own success. So what are you waiting for? It's time to explore an opportunity that could change the direction of your career. We invite you to apply today. Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Cherry Hill, NJ, USA
Sep 20, 2018
Job Description: Responsible for providing customers an exceptional retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well-organized store appearance, adhering to store procedures and merchandising standards. Assists other Mobile Experts in achievement of their sales objectives. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Support event sales goals through side-by-side selling with local Mobile Experts or Partner Mobile Experts during events. May include selling when other Mobile Experts are not present. Includes Partner support though proactive outreach to local businesses with Partner Mobile Experts. Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be leveraged for emergency relief. Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations. Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience. Acclimate local Mobile Experts and Partner Mobile Experts to unique event environment to provide an amazing customer experience. Ability to function in (and adjust to) seasonal weather patterns and outdoor conditions including high/low temperatures, precipitation (i.e. rain/snow), windy conditions, loud noise (i.e. fairs/concerts), etc. Ability to adjust to a flexible schedule: day, afternoon, evening and late shifts, weekend shifts, on-call shifts and holidays. Qualifications: Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience The ability to work in varied environments including external events Strong organization, multi-tasking, versatility, communication and attention to detail 6 months Retail experience in high volume environment Positive attitude, cooperative nature and self-motivated; Productive with minimal supervision Consistent accuracy with basic math and proficient use of a calculator is required Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Houston, TX, USA
Sep 20, 2018
Job Description: Responsible for providing customers an exceptional retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well-organized store appearance, adhering to store procedures and merchandising standards. Assists other Mobile Experts in achievement of their sales objectives. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Support event sales goals through side-by-side selling with local Mobile Experts or Partner Mobile Experts during events. May include selling when other Mobile Experts are not present. Includes Partner support though proactive outreach to local businesses with Partner Mobile Experts. Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be leveraged for emergency relief. Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations. Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience. Acclimate local Mobile Experts and Partner Mobile Experts to unique event environment to provide an amazing customer experience. Ability to function in (and adjust to) seasonal weather patterns and outdoor conditions including high/low temperatures, precipitation (i.e. rain/snow), windy conditions, loud noise (i.e. fairs/concerts), etc. Ability to adjust to a flexible schedule: day, afternoon, evening and late shifts, weekend shifts, on-call shifts and holidays.   Qualifications: Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience The ability to work in varied environments including external events Strong organization, multi-tasking, versatility, communication and attention to detail 6 months Retail experience in high volume environment Positive attitude, cooperative nature and self-motivated; Productive with minimal supervision Consistent accuracy with basic math and proficient use of a calculator is required Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile McAllen, TX, USA
Sep 20, 2018
Job Description: This role will be responsible for developing and executing events that support T-Mobile's brand, business, and communication objectives for Mobile Stores. Responsible for delivering exceptional customer interactions by helping to train and develop an amazing team of experts with strong brand and product knowledge and a passion for exceeding customer expectations. Achieves showroom objectives for providing an Un-carrier experience by leveraging strong Customer Focus abilities and by holding employees to Un-carrier behaviors and service standards. Achieves showroom objectives by managing to rigorous operating standards and closely monitoring store results. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Manage and execute Mobile Showroom events from concept to post event. Establish event metrics, measure, and delivers results. Ensure the Mobile Showroom events align to broader program strategy & objectives. Leads mobile showroom employees to ensures an exceptional customer experience for all customers through an exciting, energized atmosphere. Ensures customer satisfaction in all areas of sales and service with every transaction. Provides social media planning and recommendations for Mobile Showroom in partnership with Social Media Manager through local research & knowledge. Engages local influencers, bloggers, and local businesses in order to build T-Mobile's visibility, credibility and brand. Regularly updates and maintains branded content on social media sites (Google+, Facebook, YouTube, MySpace, Twitter, etc.) to keep content current/relevant. Acts as brand steward ensuring T-Mobile is represented consistently from a visual and messaging perspective. Directly responsible for reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. Identify opportunities where T-Mobile can benefit the community, and create plans to meet the needs of the community. May be leveraged for emergency relief. Manage and execute Mobile Showroom events for branded retail partners to drive excitement, awareness and store traffic. Work with store leader to establish event goals & objectives. Provide coaching on delivering world class customer service with sales reps and managers. Assist manager with motivating and coaching employees and partner sales associates with one-on-one coaching, coaching in the moment and coaching monthly performance. Share timely feedback to improve performance, encourage growth and drive a world class customer experience. Side-by-side selling. Ability to function in (and adjust to) seasonal weather patterns and outdoor conditions including high/low temperatures, precipitation (i.e. rain/snow), windy conditions, loud noise (i.e. fairs/concerts), etc. Applicants must have a valid driving license, a clean driving record and successfully complete a MVR background check in anticipation of driving the Mobile Showroom to/from all events and functions.   Qualifications: 3 Years Retail Management experience in high volume environment Experience working with multiple support teams or corporate departments (i.e., HR, Ops, Training, Marketing) to accomplish key tasks Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience that delivers on the Un-carrier promise Advance Customer engagement and service capabilities Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile McAllen, TX, USA
Sep 20, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Deerfield Beach, FL, USA