T-Mobile
Welcome to Your Next Mission: Changing Wireless for Good

Take your military leadership, experience, and skills in a new direction to rewrite the rules of wireless.

LET’S JOIN FORCES

As part of the Joining Forces initiative, T-Mobile has pledged to hire 5,000 military veterans and military spouses by 2020. And we’re not just military friendly; we’re also military ready. We’re offering the training, support, and career opportunities that put your skills and experience to work changing the wireless industry.

So check out our jobs here and apply now!


 
Jul 14, 2018
Job Description: This role requires wireless experience, this is not an IT role.   Responsible for executing on tasks assigned for managing medium to large projects within the constraints of scope, quality, time, and cost, to deliver specified requirements and meet customer satisfaction in support of the T-Mobile engineering network including: general network development and modification activities; real estate, entitlement and construction. Provides project management related to leasing, zoning, permitting, regulatory compliance and construction process of new cell sites and/or site modification/upgrade projects to existing facilities. Ensures high quality and timely delivery of development and construction related services, activities and support. In addition, the position will be expected to contribute meaningfully in the creation and implementation of key strategic and/or tactical activities to address business challenges and objectives. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Resource Management: Leverages existing internal working relationships across the enterprise to direct other Project Managers to the appropriate people resources for projects, enabling the quick and effective kick off of critical projects that ensure high quality and timely delivery of development related services, activities, and support. Delegates project responsibilities and tasks; interfaces, directs, motivates, and manages the project work and resources involved within the project. Manages planning, development and/or construction process for all new complex or high-risk telecommunications facilities and modification projects to existing facilities. Questions ambiguous responsibilities and manages conflicts to an early resolution and escalation of any unresolved issues. Project Management Responsibility and Mentoring: Leads projects with a team of other employees that may include Project Managers, Engineering and Operations personnel. Participates in the interview and candidate selection process and trains employees. Provides regular feedback and input for performance reviews. Acts as an advisor to other Project Managers completing projects associated with their program to meet schedules and/or resolve technical and resource problems. Project Status: Leads management and project team meetings as required, keeping the project team informed and progressing. Mentors less senior Project Managers to provide oversight, tactical input, expertise, communications, quality control, training, reporting, and general administrative support between development organization groups (Regional Development team, markets, and other regional groups and FSC). Guides effective interface with cross-functional groups and appropriate stakeholders as the project demands. Ensures required review of all project documentation and approvals according to company standards and processes. Closes all project documentation and archives actual appropriate records and achievements for estimating future similar projects upon project completion or premature cessation. Risk Management: Facilitates project risk reviews based on identified risks provided and undertakes appropriate mitigation and escalation, where required. Examines risks associated with the work and makes recommendations for handling or equitable sharing. Identifies and proposes alternative solutions to upper management regarding obstacles, resources and other operating issues. Follows appropriate procedure to escalate potential issues to achieve resolution. Project Scheduling: Oversees creation of work breakdown structures, develops and updates project schedules/plans with actual and forecasted deliverables, and manages deviations from plan. Monitors high level project progress, compares to baseline, and ensures progress against schedule. Documents, obtains approval, and tracks all changes in project parameters. Reviews detailed reports and notifications as appropriate and communicates project status to project sponsor(s) and/or senior management. Qualifications: Minimum required Minimum 7+ years' experience in project management in a complex wireless environment Proficient in the use of Microsoft Office, specifically in the use of Project, Excel, Word, and PowerPoint Strong written and verbal communication skills; ability to effectively communicate with all employee levels and levels of management Solid understanding of general accounting/costing practices including budgeting, invoicing, purchase orders, and accounts payable Strong ability to identify project impacting issues, able to work with more senior members of the Project Management team to develop and implement solutions Strong understanding of construction and wireless development process and familiarity with pre-construction milestones Ability to negotiate with and manage general contractors and vendors Firm understanding of construction drawings and redline process Knowledge of materials used in telecommunications facilities site design Familiarity with environmental reports and government approvals Strong knowledge of all aspects of leasing, zoning, and regulatory compliance related to real estate development and wireless network operations, including knowledge of lease terms or contracts and understanding of legal proceedings Experience managing and motivating teams of employees with multiple functional competencies Desired Motivated to acquire an advanced working knowledge of finance and strategy Group facilitation, engagement, mediation and conflict resolution skills. Experience developing and delivering presentations to groups Education Bachelor's Degree. Telecommunications, business, engineering or equivalent experience and training or equivalent experience in lieu of degree Advanced Degree in Business, Legal or Project Management a plus License or certification PMP Certification Preferred Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Pre-employment background screen Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Sacramento, CA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Cambridge, MA, USA
Jul 14, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Jackson Heights, Queens, NY, USA
Jul 14, 2018
Job Description: As a member of the handset supply chain planning team, this role is responsible for the planning or fulfillment of assigned products for our Insurance business.  This position will contribute to the team by producing, modifying and maintaining recurring reports, assisting in the forecast and ad hoc analysis processes, analyzing key performance indicators, monitoring trends, and communicating results to leadership and internal partners via standard reporting, dashboards, written and verbal communication. Responsibilities: Responsible for maintaining and reporting on A-Stock utilization levels in support of our insurance business through planning and fulfillment of Certified Pre- Owned devices Analyze results and identify variances to forecasts. Assist in identifying risks and opportunities to meet targets set by leadership. Host weekly planning calls with our two insurance providers, working to ensure we have optimal inventory levels by location. Maintain an effective insurance substitution matrix. Partner with product marketing, quality management and vendor management teams on new product introductions(NPI) Ensure finished goods inventory of refurbished devices is optimized to meet customer demand as well as reduce risk of obsolescence. Qualifications: 4-7 years of Supply chain experience 2-4 year of experience in implementing supply chain systems and process 2-4 years of experience in at least 2 planning disciplines (Demand Planning, Inventory Planning, Replenishment Planning, Supplier Management) Supply chain experience in the wireless industry highly desirable Bachelor's Degree required in Business or related field Some travel required up to 10%   Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Frisco, TX, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Hixson, Chattanooga, TN, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Woodbridge Township, NJ, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellingham, MA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Metairie, LA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile New York, NY, USA
Jul 14, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Orlando, FL, USA
Jul 14, 2018
Job Description: This independent contributor role will be responsible for developing and managing an enterprise-wide Facility Management / Construction category strategy in support of T-Mobile critical assets.  This role will drive a culture of spending discipline for strategic categories (highly critical to current and future business operations) via the employment of efficient, effective, and best in class strategic sourcing, contract management, negotiation, and supplier management practices.   This position serves as a central point of contact for strategic suppliers in the Critical Infrastructure Procurement group. It will interface with senior leadership both within T-Mobile and Suppliers while serving as a source of best practices to be implemented by more junior team members.   Required Core Competencies Problem Solving, Change & Innovation, Strategic Thinking, Relationship Building & Influencing, Strong Business Acumen with a Results-Focused Mentality. Responsibilities: Competitively sourcing technology spend through rfp, rfi and rfqs   Drafting, negotiating and executing contractual documents including but not limited to master service agreements, statements of work, letter agreements, and purchase orders   Supplier management - supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business   Intellectual property licensing procurement & structural guidance   Liaise with technical personnel to interpret technical specifications to commercial and corporate financial requirements   Summarize and present business cases and agreements for executive review and approval   Qualifications: Extensive cost estimation experience. Proven experience mitigating scope creep and managing end to end projects to a budget. Experience with Critical Environment, Data Center or Retail construction buildouts is a plus. 8+ years' experience in sourcing or managing facilities or construction services . Demonstrated experience developing and implementing business strategy; extensive business case writing, strong background in market intelligence research, and proficient in negotiation strategy and tactics. Extensive experience managing Business Requirements, Project Plans, Project Schedules and associated project materials in a mid to large size company.  Advanced key procurement skills: Development / management of category strategies; RFP / RFI development, contract negotiations, strategic sourcing, management of supplier relationship lifecycle, understanding of risk mitigation principles, and understanding of various cost evaluation methods (TCO, ROI, Payback Period, etc.)  Advanced contracting skills knowledge of contracting principles, laws, regulations and industry standards. Outstanding written and verbal communication skills, able to clearly and concisely communicate information at multiple levels, adapting easily to change. Capable of effective executive management presentations / communications. Extensive cost estimation experience. Minimum Qualifications: Bachelors Degree in Business, Finance, Technology or Engineering or equivalent experience. 4-7 years experience in a technology sourcing, an engineering role or similar role. 4-7 years experience managing Business Requirements, Project Plans, Project Schedules and associated project materials in a mid to large size company. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Frisco, TX, USA
Jul 14, 2018
Job Description: Sr Engineer, Systems Architecture Description The System Architecture Engineer's role is to develop and evolve technical network and services monitoring architectures and design strategies to maintain, enhance, and evolve the T-Mobile Technology visibility portfolio. Specific tasks may include the creation, adaption, or revision of detailed schematics of network and service architecture, hardware and software selections, and implementation techniques and processes. May be required to perform, evaluate, or interpret network simulation, test results, or leading edge technology studies. Technical documentation and presentation skills are required in order to translate complex ideas to a wide range of audiences. Influence and drive industry forums. Works on technical assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Normally receives little instruction on daily work, general instructions on newly introduced assignments. This candidate needs to have effective communication skills that will be necessary to build cross functional partnerships within internal T-Mobile teams and network supply vendors. Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Responsibilities:  Essential Functions Technical System Expertise: Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to lead and deliver complex network and service architecture, design strategies and standards. Deep understanding of the building blocks, interactions, dependencies, and tools required to complete design work. Independent study of current technology is expected. Ability to translate complex technical issues in terms of business impact and business benefits. Technical Engineering Services: Drives engineering projects by active contribution to the application of engineering techniques; conducting tests and inspections; preparing reports and calculations. Expected to supervise associate and base level engineers as needed. Develops procedures and processes to validate and enhance and optimize network architecture. Creates appropriate validation tests and inspection techniques and effectively documents results. Able to prepare executive summaries of activities and clearly communicate areas of opportunity. Innovation: Contributes to designs to implement new ideas which improve an existing and new system/process/service. Understands and can apply new industry perspectives to our existing business model. Review existing architecture, design strategies, standards, and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives. Seeks opportunities to improve designs, processes, or product by reducing cost, improving efficiency, or quality. Proactively contributes during brainstorming sessions. Drives investigations, leading to new technology concepts that may solve business problems. Technical Writing: Maintains knowledge of existing technology documents. Writes basic documentation on how technology works. Contributes clear documentation on multiple systems and services used. Able to document systems architecture, design strategies, standards, business requirements and technical interpretation. Develops and provides technical data for incorporation into internal presentations that may translate technical issues into business impact. Technical Leadership: Collaborates with technical teams and utilizes system expertise to deliver technical solutions. Continuously learns and teaches others existing and new technologies. Contributes to the development of others through mentoring or in house workshops and learning sessions. Influence technology and policy decisions made across the appropriate functional organization around architecture, design strategies and standards. Drives lab and field trial activities in support of Proof of Concept. Technology Strategy: Contributes to new and existing technology options that support business goals. Evaluates technologies and proposes technology position for the company within own VP organization.  Qualifications: Qualifications Minimum Required   5+ Years Technical engineering experience Focus: Able to communicate goals in support of the business' mission. Drive: Self-motivated and able to work well under pressure. Teamwork: Ability and desire to work cooperatively with others on a team. Develop, maintain, and strengthen partnerships that can provide information, assistance, and support. Communication: The ability to ensure that information is passed on to others who should be kept informed. Express self clearly in conversations and interactions with others. Clear business and technical writing skills. Customer Focus: The ability to demonstrate concern and meet external and/or internal customers' needs Analytical: The ability to tackle a problem by using a logical, systematic, sequential approach. Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area. Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Influencing Others: The ability to gain others' support for ideas, proposals, projects, and solutions. Expert level understanding of the TCP/IP protocol stack Experience with IPv4 & IPv6 addressing and subnet allocation Experience with IP switching and routing technologies like Spanning tree, VLANs, HSRP, OSPF, BGP etc. Basic understanding of Mobile Service Provider technologies like LTE, VoLTE, RCS, IMS. This should include the knowledge on the critical interfaces that are a part of these technologies Hands on experience creating access lists and map rules on equipment such as Cisco, Gigamon, Apcon or similar switches Experience in deploying hardware on a large footprint (20+ locations) Experience troubleshooting Layer 1 (port and cabling) issues with Switch Technicians Experience working on Packet Capture tools and ability to perform analysis using tools such as Wireshark Prior experience working with multiple vendors and ability to demonstrate past projects where candidate has been involved in vendor selection process Prior experience with forecasting & executing on planned budget spends Desired Education Minimum Required Bachelors Degree. Engineering, Computer Science   License or Certification CCNA certification preferred General/Physical Requirements Must be able to communicate with others effectively through written communication methods. Must be able to communicate (talking, hearing, etc.) with others effectively through oral communication methods. This position requires working with a computer (k T-Mobile US, Inc. offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generous paid time off programs, phone service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment. T-Mobile US, Inc. is an equal opportunity employer (EOE). We strongly support diversity in the workforce.  Network Technology Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellevue, WA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Sacramento, CA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Memphis, TN, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Atlanta, GA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Bilingual: Fluent in English and another language Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Midlothian, VA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Chico, CA, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Tampa, FL, USA
Jul 14, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Avon, IN, USA
Jul 14, 2018
Job Description: As part of an HR Crew, Talent Scouts find and attract the best talent to fill our open and future roles. They know the internal talent and know how to find external talent when needed. Serve as recruiting experts and may help train hiring managers and other team members regarding recruiting systems, talent forecasting, and general recruiting practices. Are responsible for creating and enacting sourcing strategies and approaches to support career success for all Employees. Leveraging the employee value proposition, they create and enact sourcing strategies that connect staffing demand to business results. Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. In partnership with Business and Functional Leaders, uses workforce planning and labor market knowledge to anticipate people needs, forecast hiring demand and minimize talent gaps Designs, develops, and implements effective sourcing strategies to attract quality candidates with a focus on high volume up to Manager Level roles Consults with Hiring Managers at the Director level and below to determine talent requirements for open positions, build candidate hiring profiles and ensure diverse candidate pools Screens, prioritizes and presents qualified candidates that meet job requirements Collaborates with HR Crew to identify internal talent and helps facilitate career movement Works with hiring managers to ensure quality feedback is provided to internal candidates Serves as the expert in the areas of recruiting and hiring new employees and helps train managers on Talent Scout related activities Works with their HR Crew to understand areas where recruiting performance can improve and engages in process improvement efforts to enhance performance Manages reporting requirement for the team and tackles needed administrative duties related to Talent Scout work including managing requisitions and overseeing the offer process Qualifications: Minimum required 3 years of hiring and recruitment experience Proven skills in client relationship building, critical thinking, and verbal/written communications. Ability to present, train, influence, and negotiate Experience working with an Applicant Tracking System Outstanding service orientation; sense of urgency; high-level of personal integrity Ability to work well under pressure and flexible in adapting and responding to changing situations Ability to work independently, but a strong effective team player; commitment to results; solutions oriented; superior organizational skills and ability to multi-task Strong skills in candidate pipeline generation Experience in recruiting and sourcing methods Education High School Diploma/GED Bachelor's degree preferred Minimum Qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Pre-employment background screen *LI-KH1 Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Las Vegas, NV, USA