T-Mobile
Welcome to Your Next Mission: Changing Wireless for Good

Take your military leadership, experience, and skills in a new direction to rewrite the rules of wireless.

LET’S JOIN FORCES

As part of the Joining Forces initiative, T-Mobile has pledged to hire 5,000 military veterans and military spouses by 2020. And we’re not just military friendly; we’re also military ready. We’re offering the training, support, and career opportunities that put your skills and experience to work changing the wireless industry.

So check out our jobs here and apply now!


 
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Lake Charles, LA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Lynnwood, WA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Bilingual: Fluent in English and another language Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Modesto, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Opelika, AL, USA
Apr 20, 2018
Job Description: Go bold. Have fun. Lead on. Itââ¬â¢s time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, Americaââ¬â¢s Un-carrier, serving 50 million wireless subscribers and growing. When you join our team, you can make an incredible difference to your customers, and your co-workers. Weââ¬â¢re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Youââ¬â¢re a born leader. You know how to inspire people and bring out the best in them. Youââ¬â¢re exactly the person weââ¬â¢re looking for. In this role, youââ¬â¢ll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details: â⬠Itââ¬â¢s up to you to infuse every Sales Rep with a serious passion for our products and our mission â⬠Youââ¬â¢ll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out â⬠No one likes to wait, and you make sure that customer wait times are as low as they can be â⬠You stay current on all our products, services, and promotions, and help your team do likewise â⬠You also help with sourcing talent and developing your store team through ongoing coaching and recognition â⬠Keeping customers happy means that you handle discounts and credits when appropriate â⬠Finally, youââ¬â¢ll help in making sure the store always looks its best Qualifications: That kind of responsibility takes just the right kind of person. Someone ready to go the extra mile and lead by example. Hereââ¬â¢s a little more on what weââ¬â¢re looking for: â⬠Youââ¬â¢ve got some prior experience in both customer service and sales â⬠Youââ¬â¢ve also got experience managing people, with the unique ability to lead and coach people to deliver great results â⬠People who know you would say youââ¬â¢re an amazing communicator, able to interact like a pro with customers and teammates â⬠Youââ¬â¢re computer proficient, with the ability to use basic programs like MS Office â⬠A high school degree or GED is essential Now that you know what the jobââ¬â¢s all about, youââ¬â¢re probably ready to hear what all your incredible work can earn you here. At T-Mobile, weââ¬â¢re proud to offer: â⬠Competitive base pay plus unlimited commissions â⬠Benefits for part-time and full-time associates â⬠Medical, dental and vision benefits â⬠Matching 401(k) â⬠Generous paid time-off programs â⬠Phone service discounts â⬠Education reimbursement â⬠Serious growth potential for your career This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldnââ¬â¢t do it without someone like you. So what do you say? Isnââ¬â¢t it time you explored what could become the career move of a lifetime? We invite you to apply today! Minimum Qualifications: â⬠At least 18 years of age.â⬠Legally authorized to work in the United States.â⬠High School Diploma or GED.â⬠Pre-employment background screen. Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Montgomery, AL, USA
Apr 20, 2018
Job Description: Here's to the leader in you. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, inspire your team, and make sure every customer comes away with a great experience. It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails: When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs You'll help your associates to build strong relationships with their customers, make expert recommendations, and help onboard customers like a pro We'll look to you to hire, train and develop your team, making staff adjustments as needed You'll also ensure that your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers Finally, you'll make sure your store always looks its best Qualifications: This is the big leagues. You've got a lot of responsibility and people looking to you for guidance and leadership. Ready to bring it? Good. Here's a little more on what we're looking for: You've got prior sales and sales management experience with a customer focused retailer This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement You've also got experience in operational, financial and performance management, having previously managed site profit and loss You've also got a unique ability to lead and coach people to deliver great results People who know you would say you're an amazing communicator, both with customers and teammates You've got solid computer proficiency A high school degree or GED is essential, while a Bachelor's degree is preferred You're ready for this. So let's talk about all the generous rewards we can offer for your outstanding work. Our compensation includes: Competitive base pay plus unlimited commissions Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special and be a leader with a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Omaha, NE, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving â⬠Bilingual: Fluent in English and another language Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Fullerton, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Daly City, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Daly City, CA, USA
Apr 20, 2018
Job Description: Be passionate. Sell big. Have fun. Itââ¬â¢s time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and weââ¬â¢re just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. Weââ¬â¢re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Hereââ¬â¢s to the power of teamwork. When you join the MetroPCS ââ¬Ådream team,ââ¬? youââ¬â¢ve got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, youââ¬â¢re more than a sales person. Youââ¬â¢re a customer enthusiast and a technology expert, bringing passion and know-how to every sale. Itââ¬â¢s a big responsibility, but the rewards are simply amazing. Hereââ¬â¢s a closer look at the job: â⬠Customers visit your retail storeââ¬some may be browsing, and some may be ready to buy â⬠You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them â⬠Every question thatââ¬â¢s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale â⬠Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about â⬠When itââ¬â¢s time to make the sale, youââ¬â¢re an expert at finding just the right plan for your customer â⬠Weââ¬â¢ll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isnââ¬â¢t your ordinary job. To succeed with the MetroPCS team, youââ¬â¢ve got to bring youââ¬â¢re A game every day. So what are we looking for? â⬠At least a year of previous retail sales experience makes all the difference in this role, although weââ¬â¢ll also consider customer service experience in some situations â⬠A background in wireless communications is strongly encouraged â⬠When it comes to communication skills, youââ¬â¢re off the charts, with the ability to carefully listen and make every customer feel valued and welcomed â⬠Tech savvy people wanted â⬠If youââ¬â¢re a born problem-solver, even better â⬠A high school degree or GED is essential â⬠Our team will have your back at every turn, and itââ¬â¢s important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If youââ¬â¢ve read this far and feel like this is the challenge you were meant to take on, then itââ¬â¢s time to talk rewards for all your outstanding work. We offer: â⬠Competitive base pay plus outstanding commission potential â⬠Benefits for part-time and full-time associates â⬠Medical, dental and vision benefits â⬠Matching 401(k) â⬠Generous paid time-off programs â⬠Phone service discounts â⬠Education reimbursement â⬠Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldnââ¬â¢t do it without someone like you. So what do you say? Isnââ¬â¢t it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: â⬠At least 18 years of age.â⬠Legally authorized to work in the United States.â⬠High School Diploma or GED.â⬠Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Philadelphia, PA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Orange, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving â⬠Bilingual: Fluent in English and another language Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Signal Hill, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Orange, CA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving â⬠Bilingual: Fluent in English and another language Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Rowland Heights, CA, USA
Apr 20, 2018
Job Description: Sr Are you ready to join the un-carrier movement? Do you enjoy working on products with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do? ââ¬you think outside of the box and arenââ¬â¢t afraid to break the rules.   T-Mobileââ¬â¢s software developers develop a wide variety of technologies that change how millions of users connect and interact with one another. We're looking for ideas from diverse areas including third party billing, authentication and access, services, security, user interface, data persistence and analytics, tools and automation, etc.   As a software developer, you work in small teams to tackle problems as we continue to push technology forward. As a key member of the team, you design, test, deploy and maintain software solutions. We operate in a fast-paced environment using agile methodology and lightweight SOA design patterns. We encourage innovation and expect developers to take a high level of ownership throughout the software life cycle.   Responsibilities: As a software developer, you work in small teams to tackle problems as we continue to push technology forward. As a key member of the team, you design, test, deploy and maintain software solutions. We operate in a fast-paced environment using agile methodology and lightweight SOA design patterns. We encourage innovation and expect developers to take a high level of ownership throughout the software life cycle.   Qualifications: Exposure to docker containers in a cloud environment. Experience in web technologies such as JavaScript, JQuery, AJAX and HTML5 Experience delivering low-latency, consumer-internet-scale web services operating in a 24x7 environment Experience with Agile (SCRUM), OO modeling, web services, UNIX, middleware and databases Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Ability to take a project from scoping requirements through actual launch of the project Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs. Experience translating design mockups and prototypes into working application designs. Demonstrated passion for user experience design and improving usability Experience Experience designing and developing using Java Enterprise (J2EE) is required. Experience designing and developing Spring Model View Controller (MVC). Experience designing and developing RESTful web services using J2EE is required. Experience designing and developing micro services using J2EE is required. Experience designing and developing web applications using AngularJS or React framework is a plus. Experience developing in HTML5/CSS3 is a plus.   Minimum Qualifications: Bachelorââ¬â¢s degree in Computer Science or related field or the foreign equivalent and 5 years of progressively responsible post-baccalaureate relevant work experience. In the alternative, we will accept a masterââ¬â¢s degree in Computer Science or related field or the foreign equivalent and 3 years of relevant work experience. Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Bellevue, WA, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Chicago, IL, USA
Apr 20, 2018
Job Description: Technician, Field Responsibilities: Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. ââ¬Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities. ââ¬Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested. ââ¬Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician. ââ¬Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements. Qualifications: ââ¬Must meet minimum technical proficiency requirements; proficient in Microsoft Office ââ¬Excellent verbal and written communication skills ââ¬Self-motivated; exhibits initiative in achieving company goals and objectives ââ¬Basic leadership skills and ability to prioritize and complete multiple tasks ââ¬Able to work independently or in a team environment ââ¬Strong attention to detail ââ¬Flexibility with ever-changing environments and priorities ââ¬Understands basic RF Engineering, Radio Frequency theory, and Electricity and Electronics theory ââ¬Solve problems using creativity and innovation ââ¬Accepts and provides constructive feedback ââ¬Operational knowledge and theory of all interconnecting circuits to include but not limited to T1, T3, and microwave radio ââ¬2 yearsââ¬â¢ experience in field operations and maintenance, with a proven track record of success ââ¬High School Diploma/GED ââ¬Two-year vocational degree in a technical discipline ââ¬Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391 Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Two-year vocational degree in a technical discipline or equivalent work experience. Must have and maintain a clean driving record & driver's license. Meet the minimum DOT medical standards under 49 CFR Part 391. Ability to drive cars, trucks, or other equipment. Work day, afternoon and graveyard shifts, weekend shifts, on-call, and holidays. This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards). Lift, carry, push or pull objects weighing no more than 75 pounds. Climbs stairs or stepladders to reach equipment and cable trays. Work in all weather conditions and in remote areas. Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile West Chester, OH 44699, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Qualifications: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Minimum Qualifications: 6 months of customer service and/or sales experience, Retail environment preferred At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Work varied shifts, seven days per week, which may include evenings, weekends, and holidays Written and verbal communication skills Tech savvy Demonstrated creative problem solving Company Profile: As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Estero, FL, USA
Apr 20, 2018
Job Description: Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! Theyââ¬â¢re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customersââ¬â¢ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: â⬠Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. â⬠Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. â⬠Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. â⬠Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. â⬠Approaching service and sales needs with patience, honesty and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: â⬠How our ever expanding-coverage stacks up in our customerââ¬â¢s neighborhood, providing them with a lightning fast LTE network! â⬠Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. â⬠How weââ¬â¢re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: â⬠Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. â⬠Successfully identify and handoff small business leads. Qualifications: â⬠Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. â⬠Desire to be a part of the game-changing T-Mobile store team. â⬠Competitive drive and confidence to succeed in a fast-paced sales environment. â⬠Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. â⬠Effective at balancing customer experience and performance goals. Minimum Qualifications: â⬠6 months of customer service and/or sales experience, Retail environment preferred â⬠At least 18 years of age â⬠Legally authorized to work in the United States â⬠High School Diploma or GED â⬠Work varied shifts, seven days per week, which may include evenings, weekends, and holidays â⬠Written and verbal communication skills â⬠Tech savvy â⬠Demonstrated creative problem solving Company Profile: As Americaââ¬â¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ¬ÅTMUSââ¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ¬â¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Dallas, TX, USA
Apr 20, 2018
Job Description: Be passionate. Sell big. Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet MetroPCS, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Responsibilities: Retail Sales Associate Here's to the power of teamwork. When you join the MetroPCS dream team, you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job: Customers visit your retail store-some may be browsing, and some may be ready to buy You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about When it's time to make the sale, you're an expert at finding just the right plan for your customer We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings Qualifications: As you can see, this isn't your ordinary job. To succeed with the MetroPCS team, you've got to bring you're A game every day. So what are we looking for? At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations A background in wireless communications is strongly encouraged When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed Tech savvy people wanted If you're a born problem-solver, even better A high school degree or GED is essential Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed If you've read this far and feel like this is the challenge you were meant to take on, then it's time to talk rewards for all your outstanding work. We offer: Competitive base pay plus outstanding commission potential Benefits for part-time and full-time associates Medical, dental and vision benefits Matching 401(k) Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special, and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So what do you say? Isn't it time you explored what could be the career move of a lifetime? We invite you to apply today! Minimum Qualifications: At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Company Profile: MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on an advanced nationwide 4G and 4G LTE network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NASDAQ: TMUS), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
T-Mobile Philadelphia, PA, USA