Patterson Companies Inc

Patterson Companies, Inc. is a value-added distributor serving the dental and veterinary markets. Named one of America’s Best Large Employers of 2016 by Forbes, we were also named four consecutive times to the Forbes List of Most Trustworthy Companies. We strive to create a memorable difference in the lives of our customers and their clients. Every Patterson employee supports our mission of connecting expertise to inspired ideas, products and services, and we support our employees through operational innovation, continuous improvement and a commitment to talent.

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Disability Accommodation

If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to jobs@pattersoncompanies.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.

 

Jun 18, 2019
Overview Who are we looking for as a Service Technician? Patterson Dental is looking for an independent worker who is interested in the field of bio-medical (dental) device and equipment repair. Service Technician Overview: As a Service Technician, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Service Technician learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center. Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental and veterinary supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Responsibilities Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking as necessary. Ensuring proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time. Other duties as related to the Service Technician position. Qualifications What background and experience is needed as a Service Technician? The ideal candidate will possess a minimum of a High School Diploma or equivalent. General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is required. Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are highly desired. A valid driver's license and clean driving record is required. Technical training in the bio-medical or electronics field is preferred. General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is strongly preferred. What physical capabilities are required? You must be able to lift up to 100 pounds.
Patterson Companies Inc Anchorage, AK, USA
Jun 18, 2019
Overview Who are we looking for as a Service Technician? Patterson Dental is looking for an independent worker who is interested in the field of bio-medical (dental) device and equipment repair. Service Technician Overview: As a Service Technician, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Service Technician learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center. Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental and veterinary supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Responsibilities Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking as necessary. Ensuring proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time. Other duties as related to the Service Technician position. Qualifications What background and experience is needed as a Service Technician? The ideal candidate will possess a minimum of a High School Diploma or equivalent. General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is required. Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are highly desired. A valid driver's license and clean driving record is required. Technical training in the bio-medical or electronics field is preferred. General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is strongly preferred. What physical capabilities are required? You must be able to lift up to 100 pounds.
Patterson Companies Inc Queens, NY, USA
Jun 18, 2019
Overview The Branch Procurement Specialist is responsible for the equipment/parts order life cycle, from start to finish. This includes supporting and coordinating with the Sales and Service departments.  Project planning and management for all equipment and parts orders, from start to finish, is managed by this role. Responsibilities Responsibilities Management and creation of quotes and contracts Fulfills all equipment orders from Equipment Specialists, Territory Sales Representatives and all internal/external customers, while maintaining an optimum inventory of items and determining an ideal source for purchase Manages invoices, prepares purchase orders, maintains equipment files, processes credits and returns, and tracks first payment Verifies orders upon receipt from the shipper and stages equipment for delivery or installation Coordinates the installation of equipment with the Service Department, Equipment Specialist, Territory Salesperson and the Customer References master data vendor price lists and creates equipment files and notes in CRM Manages all warranty claims, manufacturer repairs, and item maintenance Manages the parts life-cycle:  ordering, receiving, invoicing, returns, and inventory management Works closely with TechEdge Service Coordinator(s) for all resource and project planning Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times Performs other duties as assigned Project Management   Project planning for this position will track the entire cycle of an equipment/parts order including: Sales quotation Sales order Equipment orders (PO) / Timing determination between vendors and customers Site evaluation Resource planning (scheduling) Receiving Staging Invoicing Punch list   Qualifications Basic Qualifications Associate’s degree or above with general business or accounting concentration preferred, or 2-5 years equivalent experience Has strong organizational, planning, and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail Possesses strong interpersonal and communication skills, both written and verbal Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets Uses technology with efficiency, including Microsoft 365 and SAP CRM and ECC platforms   Preferred Qualifications 1-3 years previous experience in the Dental Industry Previous working experience with project management Bookkeeping/accounting experience preferred
Patterson Companies Inc Richmond, VA, USA
Jun 18, 2019
Overview The Branch Procurement Specialist is responsible for the equipment/parts order life cycle, from start to finish. This includes supporting and coordinating with the Sales and Service departments.  Project planning and management for all equipment and parts orders, from start to finish, is managed by this role. Responsibilities Responsibilities Management and creation of quotes and contracts Fulfills all equipment orders from Equipment Specialists, Territory Sales Representatives and all internal/external customers, while maintaining an optimum inventory of items and determining an ideal source for purchase Manages invoices, prepares purchase orders, maintains equipment files, processes credits and returns, and tracks first payment Verifies orders upon receipt from the shipper and stages equipment for delivery or installation Coordinates the installation of equipment with the Service Department, Equipment Specialist, Territory Salesperson and the Customer References master data vendor price lists and creates equipment files and notes in CRM Manages all warranty claims, manufacturer repairs, and item maintenance Manages the parts life-cycle:  ordering, receiving, invoicing, returns, and inventory management Works closely with TechEdge Service Coordinator(s) for all resource and project planning Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times Performs other duties as assigned Project Management   Project planning for this position will track the entire cycle of an equipment/parts order including: Sales quotation Sales order Equipment orders (PO) / Timing determination between vendors and customers Site evaluation Resource planning (scheduling) Receiving Staging Invoicing Punch list   Qualifications Basic Qualifications Associate’s degree or above with general business or accounting concentration preferred, or 2-5 years equivalent experience Has strong organizational, planning, and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail Possesses strong interpersonal and communication skills, both written and verbal Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets Uses technology with efficiency, including Microsoft 365 and SAP CRM and ECC platforms   Preferred Qualifications 1-3 years previous experience in the Dental Industry Previous working experience with project management Bookkeeping/accounting experience preferred
Patterson Companies Inc Charlotte, NC, USA
Jun 18, 2019
Overview Digital Dentistry Sales Specialist Overview: As a Digital Dentistry Sales Specialist, you will be responsible for directly initiating and coordinating CAD/CAM technology sales within a defined territory. You will consult with doctors and their staff regarding products and services available, and work closely with other sales professionals to identify, qualify, and close equipment sales. CAD/CAM products include digital impression scanners, software, milling units and 3D printers. These products and solutions provide customers with an improved digital workflow that benefits the practice and the patients. Who are we looking for as a Digital Dentistry Sales Specialist? Patterson Dental is looking for business-minded professionals who strive for organizational success, seek career growth, and desire the ability to own one's own income potential. Building connections for healthier communities Patterson Companies and our dedicated teams create healthier communities by building strong partnerships, one person at a time. We connect expertise to inspired ideas, products and services while creating a relevant, memorable difference in the lives of our clients and their customers. As a market leading dental and animal health company, we supply technology, products and equipment, as well as marketing, support and logistics services across North America and the U.K. Responsibilities Digital Dentistry Sales Specialist Responsibilities: Generate Sales: Actively prospects, pursues and closes CAD/CAM sales. Develops relationships with Doctors and key practice staff.  Executes effective cold call strategies to acquire new accounts.  Generates referrals from current customers and manufacturers’ representatives.  Plans, coordinates, and schedules CAD/CAM-related events such as technical demonstrations and trainings, marketing activities, and co-travels.    Sales Planning: Prepares for sales visits ahead of the meeting; develops general and client-specific sales strategies.    Actively seeks information regarding Patterson products and services, competitive intelligence and industry information.  Analyzes customer’s business for needs and selling opportunities.   Equipment and Technology Sales: Coordinates with other Patterson sales professionals to demonstrate and sell equipment and technology.  Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.  Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer.  Communicates financial benefits of equipment purchases such as return on investment and tax advantages.    Customer Relations: Conducts demonstrations for customers, sales representatives, and equipment specialists related to CAD/CAM products. Holds client relationship meetings to monitor satisfaction levels with Patterson’s service and support and illustrates all the value-added services provided. Qualifications Bachelor’s Degree in any related field and 3 to 5 years' of business to business outside sales experience or equivalent combination of education and experience is preferred. Strong initiative with exceptional customer service, planning and organization skills. Effective interpersonal and communication skills with the ability to present and negotiate are required. Previous success attaining and exceeding sales goals is a plus. General computer proficiency including knowledge of MS Office is required. Must possess a valid driver's license. Ability to lift approximately 50-100 pounds.   Digital Dentistry Sales Specialist Preferred Qualifications: 3+ years of dental industry experience preferred. Basic mechanical knowledge preferred.      
Patterson Companies Inc El Segundo, CA 90245, USA
Jun 18, 2019
Overview Patterson Dental is seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. You will assist the customers in determining their professional needs when receiving or placing telephone calls. Responsibilities Main Duties: On the job training responding to inquiries from customers and sales personnel Learn to determine the professional needs of customers when receiving or placing calls Upgrades telephone orders Introduces and promotes new products during calls Researches and resolves customer problems relating to the merchandise department under guidance of lead customer service representative Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch Expedites credits on merchandise returned from accounts Performs other duties as assigned Qualifications High school diploma or equivalent. Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills. Dental product knowledge is helpful. Working knowledge of personal computers is necessary.
Patterson Companies Inc Richmond, VA, USA
Jun 18, 2019
Overview General Purpose: Perform effective, safe and efficient warehouse duties Responsibilities Essential Duties and Responsibilities: Responsibilities and essential job functions include but are not limited to the following:   Demonstrated above average performance in:   Transacting all business in accordance to Animal Health International Inc.’s business code of ethics and conduct Aligning with the Company’s Mission, Guiding Principles, Values, Goals and Objectives Performing all warehouse duties including picking, packing, receiving, counting and tracking inventory Using any/all of the warehouse equipment/machinery Meeting/exceeding assigned performance metrics and KPIs Helping maintain an organized, clean and safe warehouse Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations   Other Duties/Responsibilities:   Demonstrated above average performance in: Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory licensure compliance As assigned Qualifications Knowledge, Skill and Ability:   Above average: Ability to safely and efficiently operate all warehouse/equipment machinery Ability to meet deadlines, cutoffs and budgetary requirements Organization and administrative skills Communication skills and ability to work effectively with and transfer knowledge to others Industry knowledge of overall warehouse operations Ability to work with minimal to moderate supervision Problem solving skills Computer skills with various applications     Education or Formal Training: High school diploma or GED   Experience: Minimum of 3 years warehouse experience Background in warehousing and distribution preferred   Environment:   Material and Equipment Directly Used: General warehouse equipment General office equipment MS Office, Shipping and proprietary software   Working Environment/Physical Activities: Moving 75% of the time Move up 75 lbs. Frequently grasp, reach, bend and stoop in narrow/confined spaces   Positions Reporting to This Position: None   Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management retains the right to require and assign other duties.
Patterson Companies Inc Twin Falls, ID, USA
Jun 17, 2019
Overview Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental, veterinary and rehabilitation supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Who are we looking for? Patterson Dental is looking for experienced technicians the field of bio-medical (dental) device and equipment repair. What can you expect as a Service Technician II? As a Service Technician II, you provide installation and repair on a variety of dental equipment and products in the dental office environment.  The Service Technician II follows manufacturer guidelines relative to the repair of devices. You will also assist in the training of other technical staff. Responsibilities Determining parts, supplies or tools needed to complete service requests. Uses company-provided tools and test devices used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking from branch inventory as necessary. Ensuring both proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support for the repair of equipment after initial installation and ensuring that service commitments are met within standard response time. Assisting in the training and mentoring of new members of the Service Technician team.   Training dental office staff on proper operation of installed systems. Other duties as related to the position. Qualifications What background and experience is needed? The ideal candidate will possess a minimum of a High School Diploma or equivalent, as well as 2-4 years of prior experience as a dental service technician. A valid driver’s license and clean driving record is required. An Associate’s degree in a computer-related field or technical training in the bio-medical or electronics field is preferred.   General computer proficiency, including knowledge of Windows-based programs, familiarity with networking, and experience with peripherals such as printers, backups, scanners, modems, and Category 5 cabling is preferred. General mechanical aptitude with prior experience in the areas of computer repair, carpentry, plumbing, heating, electricity, and/or electronics is also beneficial. Microsoft Certified Systems Engineer certification is preferred   Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.   What physical capabilities are required? You must be able to lift up to 100 pounds.
Patterson Companies Inc Tampa, FL, USA
Jun 17, 2019
Overview Responsible for creating and maintaining high standards of service to customers in order to develop and maintain a quality reputation in the marketplace, build public relations and increase sales. Acts as lead Customer Service Representative contact and assists in the development of Customer Service Representatives I & II. Responsibilities Responds to inquiries from customers and sales personnel Determines the professional needs of customers when receiving or placing calls Upgrades telephone orders Introduces and promotes new products during calls Researches and resolves customer problems relating to the merchandise department Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch Expedites credits on merchandise returned from accounts Performs other duties as assigned Qualifications Education/Training High school diploma or equivalent required 5+ years as Customer Service Representative in Dental Supply Industry     Relevant Work Experience Customer relations in any field Dental product knowledge preferred P.C. experience helpful
Patterson Companies Inc Rocky Hill, CT, USA
Jun 17, 2019
Overview Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental, veterinary and rehabilitation supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Who are we looking for? Patterson Dental is looking for experienced technicians the field of bio-medical (dental) device and equipment repair. What can you expect as a Service Technician II? As a Service Technician II, you provide installation and repair on a variety of dental equipment and products in the dental office environment.  The Service Technician II follows manufacturer guidelines relative to the repair of devices. You will also assist in the training of other technical staff. Responsibilities Determining parts, supplies or tools needed to complete service requests. Uses company-provided tools and test devices used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking from branch inventory as necessary. Ensuring both proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support for the repair of equipment after initial installation and ensuring that service commitments are met within standard response time. Assisting in the training and mentoring of new members of the Service Technician team.   Training dental office staff on proper operation of installed systems. Other duties as related to the position. Qualifications What background and experience is needed? The ideal candidate will possess a minimum of a High School Diploma or equivalent, as well as 2-4 years of prior experience as a dental service technician. A valid driver’s license and clean driving record is required. An Associate’s degree in a computer-related field or technical training in the bio-medical or electronics field is preferred.   General computer proficiency, including knowledge of Windows-based programs, familiarity with networking, and experience with peripherals such as printers, backups, scanners, modems, and Category 5 cabling is preferred. General mechanical aptitude with prior experience in the areas of computer repair, carpentry, plumbing, heating, electricity, and/or electronics is also beneficial. Microsoft Certified Systems Engineer certification is preferred   Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.   What physical capabilities are required? You must be able to lift up to 100 pounds.
Patterson Companies Inc Nashua, NH, USA
Jun 17, 2019
Overview The Database Administrator I helps document the data strategy and assists in constructing, delivering, and maintaining the data architecture at Patterson. This includes helping to design, build, and maintain the databases at Patterson. The position also includes, with direction, the establishment and maintenance of appropriate data backups and the ability to recover to any point within that backup. The Database Administrator I helps in providing database technical services and support to both internal and external clients. The Database Administrator I is knowledgeable in multiple database platforms and assists in the successful implementation of vendor solutions. This position also provides technical assistance to the Business Intelligence and ETL Engineers. Responsibilities Assist in building, implementing, and maintaining the database infrastructure to support company business needs including integration of vendor database solutions into the data environment. Provide support for critical production databases, including monitoring and troubleshooting performance and configuration issues throughout the SQL Server stack and participating in 24/7 on-call rotation. Help prepare reusable project and system-related documentation consistent with standards and procedures outlined in the data architecture approach to ensure data quality, availability, and reliability. Under direction, review new applications and code for their ability to be integrated into environment, specifically around data. This includes helping design around security, maintainability, reliability, and performance metrics. Assist in the capacity planning function to properly identify needed hardware, software, database configuration / architecture to support application / business needs. Qualifications Minimum Qualifications: Bachelor’s Degree in Computer Science, Management Information Sciences, Mathematics, Engineering, or area of functional responsibility preferred, or a combination of equivalent education and experience. At least 1 year of industry experience specifically as a database administrator or equivalent. Proficiency with Transact-SQL and SQL Server Management Studio. Understanding of database structures, theories, principles, and practices. Good understanding of, and experience with, server-client computing and relational database environments. Hands-on database tuning and troubleshooting experience. Good experience with data management and data processing flowcharting techniques. Some knowledge of reporting and query tools and practices. Good technical experience with designing, building, installing, configuring, and supporting database servers.   Preferred Qualifications : Microsoft SQL Server Certification. Ability to present ideas in business-friendly and user-friendly language. Self-motivated and directed. Ability to multi-task, prioritize, and meet deadlines in a timely manner. Ability to absorb new ideas and concepts quickly. Good analytical and problem-solving abilities. Good customer-service orientation. Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment. Good verbal and written communications with ability to effectively communicate at multiple levels in the organization. Good organizational, attention to detail and task follow-up skills. Adept at handling multiple assignments in a timely manner and meeting assigned deadlines.
Patterson Companies Inc St Paul, MN, USA
Jun 17, 2019
Overview Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental, veterinary and rehabilitation supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Who are we looking for? Patterson Dental is looking for an independent worker who is interested in the field of bio-medical (dental) device and equipment repair. What can you expect as a Service Technician ? As a Service Technician I, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Service Technician I learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center. Responsibilities Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking as necessary. Ensuring proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time. Other Service Technician duties as related to the position. Qualifications What background and experience is needed? The ideal candidate will possess a minimum of a High School Diploma or equivalent. A valid driver’s license and clean driving record is required. Technical training in the bio-medical or electronics field is preferred.   General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is preferred. General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is also beneficial.   Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.   What physical capabilities are required? You must be able to lift up to 100 pounds.   If this sounds like the challenge you are looking for, we invite you to submit your application.  Click here  for information regarding the hiring process at Patterson!
Patterson Companies Inc Eagan, MN, USA
Jun 17, 2019
Overview Assist customers and sales representatives in order entry requirements with professionalism, skill, and expediency. Responsibilities Responsibilities and essential job functions include but are not limited to the following: Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct. Accurately process customer transactions such as orders, returns, quotes, etc. Maintain a current knowledge of company products, policies and procedures Handle incoming class, order entry, field customer service problems, etc. Promote teamwork and a positive attitude Responsible for communicating any pertinent information received from customers to the OSR Maintain a good, workable file of reference material All other duties as assigned Qualifications Knowledge, Skill and Ability: Good verbal and written communication skills Good interpersonal skills Good planner with strong organization skills Able to exhibit enthusiasm and positivity Able to develop and maintain an attitude of cooperation with others Good keyboard and 10-key skills Computer skills, including MS Office Able to be professional at all times   Education or Formal Training: High School Diploma required   Experience: Clerical experience preferred Computer experience preferred Previous phone experience preferred
Patterson Companies Inc Lancaster, PA, USA
Jun 15, 2019
Overview Territory Sales Representative Position Overview: As a Territory Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory.  Who are we looking for as a Territory Sales Representative? Patterson Dental is looking for business-minded professionals who strive for organizational success, seek career growth, and desire the ability to drive one's own income potential. Building connections for healthier communities Patterson Companies and our dedicated teams create healthier communities by building strong partnerships, one person at a time. We connect expertise to inspired ideas, products and services while creating a relevant, memorable difference in the lives of our clients and their customers. As a market leading dental and animal health company, we supply technology, products and equipment, as well as marketing, support and logistics services across North America and the U.K. Responsibilities Territory Sales Representative Responsibilities include: Developing a "practice partner" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry. Being well versed on Patterson products and services, competitive intelligence and industry information. Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.  Other duties related to the Territory Sales Representative position. Qualifications What background and experience is needed as a Territory Sales Representative? Bachelor’s degree in any related field and 3 to 5 years of business to business outside sales experience or equivalent combination of education and experience is preferred. A strong initiative with exceptional customer service, planning and organization skills. Effective interpersonal and communication skills with the ability to present and negotiate are required. Previous success attaining and exceeding sales goals is a plus. General computer proficiency including knowledge of MS Office is required. You must also possess a valid driver's license. 3+ years of dental industry experience preferred.
Patterson Companies Inc Austin, TX, USA
Jun 14, 2019
Overview To assist in the accomplishment of managerial tasks. Provide oversight of customer master data setup and maintenance for both AHI and PVS. This includes supervising and training staff hired for these processes. Provide support for internal audits and other department functions, including SOX compliance. Assist with or oversee internal projects to keep the accounts cleaned up and in compliance with company policy and/or state laws. Responsibilities Customer Master Data Supervisor Duties: Provide oversight of customer master data setup and maintenance for both AHI and PVS. Supervise and train staff hired for customer master data processes. Research customer master data related issues and provide sustainable resolutions. Assist with mass updates using Winshuttle. Manage all tasks related to territory maintenance. Provide oversight and supervision regarding the maintenance of vendor item exclusions on our customer base in SAP by working directly with our vendor partners. Work with sales personnel on ideas and solutions for better department response and customer service. Assist department staff as needed; second layer of backup for inboxes.    Audit and SOX Compliance Provide support for internal audits and other department functions. Provide support for SOX compliance, internal audit requests, and other department functions. Keep up on user knowledge for current and legacy software systems. Assist with or oversee internal projects to keep the accounts cleaned up and in compliance with company policy and/or state laws. Qualifications Customer Master Data Supervisor Minimum Qualifications: Associate’s degree in Business Administration or Information Systems, or equivalent experience Minimum 3 years related experience in a professional environment demonstrating leadership skills. Strong verbal and written communication skills. Strong reading and interpretation skills. Proficiency in MS Office   Customer Master Data Supervisor Preferred Qualifications: Bachelor’s degree in Business Administration or Information Systems, or equivalent experience 3 years supervisory experience Proficiency in SAP.
Patterson Companies Inc Greeley, CO, USA
Jun 14, 2019
Overview Who are we looking for as a Field Service Technician? Patterson Dental is looking for an independent worker who is interested in the field of bio-medical (dental) device and equipment repair. Field Service Technician Overview: As a Field Service Technician, you provide repair and installation on a variety of dental equipment and products including networking, computers and software in a Windows environment. The Field Service Technician learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by mentorship program with other branch technicians, manufacturers, online training courses and the Patterson Technology Center. Why join Patterson? Patterson Companies is an industry-leading specialty distributor serving the dental and veterinary supply markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need. Responsibilities Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment. Managing vehicle inventory and restocking as necessary. Ensuring proper vehicle maintenance guidelines and safe driving habits are followed. Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis. Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time. Other duties as related to the Field Service Technician position. Qualifications What background and experience is needed as a Field Service Technician? The ideal candidate will possess a minimum of a High School Diploma or equivalent. General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is required. Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are highly desired. A valid driver's license and clean driving record is required. Technical training in the bio-medical or electronics field is preferred. General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is strongly preferred. What physical capabilities are required? You must be able to lift up to 100 pounds.
Patterson Companies Inc Sioux Falls, SD, USA
Jun 14, 2019
Overview Job Summary Using order wave pick generated by customer invoices, accurately selects product from fulfillment center stock locations and assembles orders for delivery to check. Follows order filling team guidelines for pre-packing orders. Responsibilities    Essential Functions Obtains packet of invoices with corresponding wave pick list from traffic area; Sets up cart to accommodate invoices in the wave pick; Logs wave pick into warehouse management system using a PC and a scanner Picks product from fulfillment center stock according to wave pick list and organizes on cart; Brings completed invoices to checking area; Alerts the supervisor to product non-conformances (i.e. item count, location errors, product damage, etc.). Detail regarding these essential functions is provided in order filling work instructions. Keeps the fulfillment center aisles clear and maintains integrity of storage locations; Maintains the housekeeping and sanitation standards of the fulfillment center; Performs other duties as assigned or requested. Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements Ensures that orders are accurate Operates handling equipment and ensures safety regulations are followed Monitors stock control systems and processes specific orders Maintains a high level of health and safety standards Shrink wraps products to pallets Operates scanners so that the proper order is picked and inventory is managed accurately Detail regarding these essential functions is provided in order filling work instructions. Keeps the fulfillment center aisles clear and maintains integrity of storage locations; Maintains the housekeeping and sanitation standards of the fulfillment center; Performs other duties as assigned or requested.   Critical Competencies    Ethics & Integrity: Acts consistently and makes decisions in the organization’s best interest.   Customer Focus : Makes customers and their needs the primary focus of one’s actions.   Drive for Results: Demonstrates drive, determination, and ownership to achieve both results and success.   Technical Expertise: Demonstrates and maintains technical and professional skill or knowledge in position-related areas.   Problem Solving: Uses logic and analytical methods to identify solutions resulting in effective problem resolution.   Self-Management: Manages time and resources and balances competing demands to ensure work is completed.   Collaboration: Works effectively with others to achieve a common goal. Performance and Conduct Standards   Performs duties at or above productivity and accuracy standards, metrics measured by LPH or Lines Per Hour. Supports the company goals for quality and continuous improvement; Contributes to an atmosphere of teamwork and cooperation among all fulfillment center staff. Attention to Detail; Ability to Multitask; Ability to Lift Heavy Objects; Ability to Stay on Feet for Long Periods of Time; Positive Attitude; Self-Motivated Safety Conscious Ability to Work in a Fast Paced, Busy Environment Good Communication Skills Ability to Work Well on a Team but is Self-Motivated and Independent at times   Physical Requirements Frequency Requirement 100% of shift Standing 100% of shift Walking 100% of shift Pushing and pulling wheeled ladder or cart, up to 300 pounds 100% of shift 40% of shift 40% of shift <5% of shift Lifting and carrying 1-10 pounds Lifting and carrying 11-25 pounds Lifting and carrying 26-50 pounds Lifting and carrying over 50 pounds 25% of shift Bending and stooping 25% of shift Reaching above shoulder level 25% of shift Reaching at shoulder level 25% of shift Reaching at waist level 1 - 50% of shift <5% of shift Climbing steps and/or ladders Computer and/or scanner use       Working Environment The fulfillment center is a warehouse for the storage and distribution of dental and veterinary supplies and equipment.  In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving.  The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.   Extreme hot/cold temperature High voltage Dirt or dust Fumes Smoke Loud noises Hazardous chemicals Hazardous machinery Qualifications   Job Qualifications   Education/Training & Skills High school diploma or equivalent preferred. Candidate must have ability to read and understand department process and warehouse safety documents and follow department work instructions. Experience Working With an RF Scanner Preferred; Relevant Work Experience Warehouse labor work experience preferred (receiving, order filling, shipping or customer service) SAP knowledge a plus This job description is subject to change, at management's discretion, at any time.
Patterson Companies Inc Boone, IA 50036, USA
Jun 14, 2019
Overview Territory Sales Representative Position Overview: As a Territory Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within the Loveland territory.  Who are we looking for as a Territory Sales Representative? Patterson Dental is looking for business-minded professionals who strive for organizational success, seek career growth, and desire the ability to drive one's own income potential. Building connections for healthier communities Patterson Companies and our dedicated teams create healthier communities by building strong partnerships, one person at a time. We connect expertise to inspired ideas, products and services while creating a relevant, memorable difference in the lives of our clients and their customers. As a market leading dental and animal health company, we supply technology, products and equipment, as well as marketing, support and logistics services across North America and the U.K. Responsibilities Territory Sales Representative Responsibilities include: Developing a "practice partner" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry. Being well versed on Patterson products and services, competitive intelligence and industry information. Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.  Other duties related to the Territory Sales Representative position. Qualifications What background and experience is needed as a Territory Sales Representative? Bachelor’s Degree in any related field and 3 to 5 years' of business to business outside sales experience or equivalent combination of education and experience is preferred. A strong initiative with exceptional customer service, planning and organization skills. Effective interpersonal and communication skills with the ability to present and negotiate are required. Previous success attaining and exceeding sales goals is a plus. General computer proficiency including knowledge of MS Office is required. You must also possess a valid driver's license. 3+ years of dental industry experience preferred.
Patterson Companies Inc Fort Collins, CO, USA
Jun 13, 2019
Overview Using computer system-generated reports and input from other departments, maintains accurate, sellable inventory within the fulfilment center. From incomplete invoices that are delivered to the fulfilment center’s order correct area, corrects and completes the invoices. Follows inventory team guidelines for management and control of product inventory. Responsibilities Using computer system-generated reports, cycle counts products in the fulfillment center; Using various computer system-generated reports, audits product locations to verify item, count and expiration dating accuracy; Identifies and corrects inventory errors; Sets up new, and adjusts existing, storage locations; Investigates inventory discrepancies, and makes appropriate adjustments to inventory in the computer system; For customer invoice item where inventory is not available, investigates the error and edits the invoice to remove the item; Alerts the Supervisor to product non-conformances (new packaging, wrong count, product damage, shortages, etc.). Detail regarding these essential functions is provided in inventory work instructions. Keeps the fulfillment center aisles clear and maintains integrity of storage locations; Maintains the housekeeping and sanitation standards of the fulfillment center; Performs other duties as assigned or requested. Ability to Work Well on a Team but is Self-Motivated and Independent at time Performs duties at or above productivity and accuracy standards, metrics measured by LPH or Lines Per Hour. Supports the company goals for quality and continuous improvement; Contributes to an atmosphere of teamwork and cooperation among all fulfillment center staff. Attention to Detail; Ability to Multitask; Ability to Lift Heavy Objects; Ability to Stay on Feet for Long Periods of Time; Positive Attitude; Self-Motivated Safety Conscious Ability to Work in a Fast Paced, Busy Environment Good Communication Skills Critical Competencies   Ethics & Integrity: Acts consistently and makes decisions in the organization’s best interest.   Customer Focus : Makes customers and their needs the primary focus of one’s actions.   Drive for Results: Demonstrates drive, determination, and ownership to achieve both results and success.   Technical Expertise: Demonstrates and maintains technical and professional skill or knowledge in position-related areas.   Problem Solving: Uses logic and analytical methods to identify solutions resulting in effective problem resolution.   Self-Management: Manages time and resources and balances competing demands to ensure work is completed.   Collaboration: Works effectively with others to achieve a common goal.   Working Conditions   Frequency   Requirement 100% of shift Standing 100% of shift Walking 50% of shift Pushing and pulling wheeled ladder or cart, up to 300 pounds 100% of shift 40% of shift 40% of shift <5% of shift Lifting and carrying 1-10 pounds Lifting and carrying 11-25 pounds Lifting and carrying 26-50 pounds Lifting and carrying over 50 pounds 25% of shift Bending and stooping 25% of shift Reaching above shoulder level 25% of shift Reaching at shoulder level 25% of shift Reaching at waist level 1 - 50% of shift <5% of shift Climbing steps and/or ladders Computer and/or scanner use     The fulfillment center is a warehouse for the storage and distribution of dental and veterinary supplies and equipment.  In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving.  The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.   Extreme hot/cold temperatures High voltage Dirt or dust Fumes Smoke Loud noises Hazardous chemicals Hazardous machinery Qualifications High school diploma or equivalent preferred. Candidate must have ability to read and understand department process and warehouse safety documents and follow department work instructions. Warehouse labor work experience preferred (receiving, order filling, shipping or customer service). Forklift experience is desirable Experience Working With an RF Scanner Preferred;
Patterson Companies Inc Garden City, KS 67846, USA
Jun 13, 2019
Overview As an Accountant you will provide financial information to management by researching and analyzing accounting data; preparing reports. Responsibilities Accountant Responsibilities: Assist with the preparation of month end close journal entries.  Perform monthly bank reconciliations and fixed asset reconciliation annually. Preparation of monthly lead sheets, reconciling the detail to the General Ledger. Budgeting cost centers and sales territories in a sales distribution environment. Support both sales and operations personnel as needed. Analyze and research transactions and provide recommendations where appropriate. Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct. Travel as necessary to attend and assist with physical inventory counts in the Region's warehouses. Other Accountant responsibilities as assigned. Qualifications Accountant Minimum Qualifications:  Minimum of one plus year of accounting experience. Strong general accounting skills. Opportunity seeker for process improvement. Deadline-oriented and strong attention to detail. Reporting research capabilities. Ability to maintain confidentiality.  Solid experience with Microsoft Excel.  Working knowledge of Business Planning & Consolidation budgeting and reporting software. Ability to multitask efficiently and effectively. Excellent verbal and written communication skills.   Preferred Accountant Requirements: Bachelor's degree in Accounting highly preferred. Experience with multiple regions and sets of accounting records preferred. Distribution and sales environment experience preferred.  Minimum of three years accounting experience. Working knowledge of SAP.
Patterson Companies Inc Sioux Center, IA 51250, USA