~~We are seeking a Front Desk Associate to become a part of our team! You will accommodate guests, as well as identify areas of improvement to increase efficiency.
Responsibilities:
•Register and assign rooms to guests
•Make and confirm phone and online reservations
•Respond to guest needs, requests, and complaints
•Collect payment from departing guests
•Keep records of occupied rooms and guests
•Communicate pertinent guest information to designated departments
​Qualifications:
•Previous experience in customer service, front desk service, or other related fields preferred
•Ability to build rapport with guests
•Strong organizational skills
•Excellent written and verbal communication skills