~~Fast Track Career Development Program: Sales Coordinator
The Fast Track Career Development Program provides results-oriented professionals a pathway to becoming successful mortgage banking leaders. The program is designed to successfully onboard experienced professionals into an accelerated career development program that provides a cogent understanding of the mortgage industry while providing career growth opportunities as a mortgage professional.
The Fast Track Career Development Program is an intense and interactive program that provides a broad range of learning experiences including networking, sales, systems training, and effective self-study practices.
Essential duties and responsibilities:
• Utilize interpersonal and written communication skills to conduct follow-up calls and emails.
• Provide support to designated Loan Officers including pipeline management, and administrative assistance.
• Collect and review loan applications documents and analyze applicant information to ensure paperwork is fully completed.
• Gather all pending documentation required based upon the applicants selected loan program, including all disclosure requirements.
• Perform outbound call activity of scripter leads to sell mortgage products to qualified customers.
• Demonstrate ability to read, analyze, and interpret complex income and loan documents.
• Apply basic mathematical concepts such as percentages, ratios, and proportions to practical situations.
• Proactively respond to customer inquiries or complaints while providing outstanding customer service and follow-up.
• Demonstrate ability to resolve problems, collect data, schedule appraisal, and send notary documents to borrower.
• Participate in a two week extensive training program that includes mortgage overview, sales skills, and systems training.
Requirements:
• Associate’s or Bachelor’s degree from a college or university; and/or 4+ years related experience and/or training; or equivalent combination of education and experience.
• Self-starter, goal oriented professional who is focused on providing the highest level of customer service.
• Ability to obtain state mortgage originator licenses through process of completing necessary educational requirements and passing the state mandated tests.
• Proven ability to handle multiple projects while utilizing attention to detail.
• Ability to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
• Strong negotiation, time management, and organization skills.
• Excellent verbal and written communication skills.
• Computer skills with ability to learn loan origination system and automated underwriting systems.