Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help our clients deliver core business processes. UTS positions include roles in customer support and field operations, and professional roles such as IT consultants.

***Please note this position opportunity is within UNISYS TECHNICAL SERVICES (UTS), LLC (a subsidiary of Unisys Corporation), not Unisys Corporation***

We are currently hiring FULL TIME employees for helpdesk roles at the Unisys Technical Service's state-of-the-art call center in Salt Lake City, UT.  

Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of technical and network solutions.  Serving as the initial point of contact, you will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem.  Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, resolving username and password problems, verifying proper hardware and software set up, resolving network connectivity issues and troubleshooting email issues.   This is an excellent opportunity that provides plenty of growth opportunities with fantastic on-the-job learning and mentorship.