16 jobs found in lumberton

WellCare Health Plans Establishes and fosters a healthy working relationship between large physician practices, IPAs and WellCare. Educates providers and supports provider practice sites in regards to the National Committee for Quality Assurance (NCQA) HEDIS measures. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS. Acts as a resource for the market on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. Department: Health Services Location: Lumberton, NC Reports To: Manager Quality Improvement Essential Functions: Advises and educates large Provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with NCQA requirements. Collects, summarizes and trends provider performance data to identify and strategize opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). Delivers provider specific metrics and coach providers on gap closing opportunities. Identifies specific practice needs where WellCare can provide support. Develops, enhances and maintains provider clinical relationship across product lines. Defines gaps in WellCare's service relationship with providers and facilitate resolution. Leads and/or supports collaborative business partnerships, elicit client understanding and insight to advise and make recommendations. Partners with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education. Provides resources and educational opportunities to provider and staff. Captures concerns and issues in action plans as agreed upon by provider. Documents action plans and details of visits and outcomes and reports critical incidents and information regarding quality of care issues. Communicates with external data sources as needed to gather data necessary to measure identified outcomes. Provides communication such as newsletter articles, member education, outreach interventions and provider education. Supports quality improvement HEDIS and program studies as needed, requesting records from providers, maintaining databases, and researching to identify members' provider encounter history. Ensures that documentation produced and/or processed complies with state regulations and/or accrediting body requirements. Ensures assigned contract/regulatory report content is accurate and that submission adheres to deadline. Participates in and represents plan at community, health department, collaborative and other organizational meetings focusing on quality improvement, member education, and disparity programs, as assigned. Ensures accuracy in medical records for data collection, data entry and reporting. Enters documentation of findings in identified databases. Performs other duties as assigned. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Required or equivalent work experience of 3 years directly related HEDIS record collection with analytical review/evaluation and / or Quality Improvement Preferred A Master's Degree in Healthcare, Public Health, Nursing, Psychology, Health Administration, Social Work or related field Candidate Experience: Required 2 years of experience in directly related HEDIS medical record review and/or Quality Improvement with experience in data and chart reviews to provide consultation and education to providers and provider staff Required 1 year of experience in Managed Care experience Required Other Associates supporting Florida's Severely Mentally Ill contract (SMI) must have a minimum of two (2) years experience in Behavioral Health Candidate Skills: Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Ability to multi-task Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate Ability to implement process improvements Intermediate Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to influence internal and external constituents Intermediate Demonstrated analytical skills Intermediate Demonstrated customer service skills Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records Intermediate Demonstrated organizational skills Intermediate Knowledge of healthcare delivery Intermediate Other Understanding of data analysis and continuous quality improvement process Licenses and Certifications: A license in one of the following is required: Other One of the following licenses is required: Required Certified Coding Specialist (CCS) Required Licensed Practical Nurse (LPN) Required Licensed Clinical Social Worker (LCSW) Required Licensed Mental Health Counselor (LMHC) Required Licensed Master Social Work (LMSW) Required Licensed Marital and Family Therapist (LMFT) Required Licensed Vocational Nurse (LVN) Required Licensed Registered Nurse (RN) Required Acute Care Nurse Practitioner (APRN) (ACNP-BC) Required Other Foreign trained physician/MD Preferred Health Care Quality and Management (HCQM) Preferred Certified Healthcare Professional (CHP) Preferred Certified Professional in Healthcare Quality (CPHQ) Technical Skills: Required Intermediate Microsoft Excel Required Intermediate Microsoft Word Required Intermediate Microsoft Outlook Required Intermediate Healthcare Management Systems (Generic) Required Intermediate Microsoft PowerPoint Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

Allied Universal is seeking LOSS PREVENTION ASSOCIATES  in Lumberton 1st & 2nd Shifts Available (Will be filled on 1st Come Basis)   Our LP officers allow us to contribute to our company’s core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.  Minimum Requirements: High School diploma (or GED) required and possess valid driver's license Must have minimum of 1 year previous security experience Must obtain/maintain state security licensing and any other state requirements - firearms permit not needed Previous Law Enforcement or Military preferred or prior retail Loss Prevention experience - Undercover experience a plus Strong report writing and communication skills - Computer proficiency, and working knowledge of Microsoft Office High degree of professionalism - Must be able to communicate with all levels of staff and management Good decision making under pressure - Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines Ability to work independently Ability to travel to store locations within 25 miles of home Ability to work retail store hours - to work evening and weekends Possesses general operating knowledge of retail security camera equipment Must be able to stand/walk sales floor for entire scheduled shift Must have a good track record of reliability and punctuality *** We are looking for experienced Loss Prevention Associates that have a background in the apprehension of shoplifters. Previous security experience or former military/ law enforcement encouraged to apply*** Primary Responsibilities: • Blend into a retail environment • Perform successful customer surveillance while walking the sales floor • Detect and apprehend shoplifters following company policy and guidelines • Exercise good judgment and make the right decisions under pressure • Be a team player and a self-starter, with the ability to work independent Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:   www.AUS.com .   We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.  EOE/Minorities/Females/Vet/Disability  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Quest Diagnostics Rep PS I (Phleb) - P/T- Lumberton, New Jersey - Mon-Fri Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope. In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. At Quest, Patient Service roles are tremendously important - it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference. Job Summary The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate. Job Accountabilities (Responsibilities) 1. Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2. Administer oral solutions according to established training. 3. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4. Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5. Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6. Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7. Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8. Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10. Assist with compilation and submission of monthly statistics and data. 11. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12. Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13. Travel to Territory Manager meeting if held off-site or off normal shift. 14. Participate on special projects and teams. 15. Stay up-to-date on company communications. Job Requirements 1. Ability to provide quality, error free work in a fast-paced environment. 2. Ability to work independently with minimal on-site supervision. 3. Excellent phlebotomy skills to include pediatric and geriatric. 4. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5. Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6. Must have reliable transportation, valid driver license, and clean driving record, if applicable. 7. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business. Physical Requirements 1. Lift light to moderately heavy objects. The normal performance of duties may require lifting and

WellCare Health Plans Manages third party program relationships with high volume ancillary vendor partners for performance management standards, financial responsibility and proactively implements appropriate business solutions as required. Acts as the critical link between our vendor partners and their account management for delivery of vendor services. As the company's operations representative, this position manages the facilitation from initial launch of services through day to day interactions. Has complete ownership of vendor monitoring, reporting and improving vendor performance. REPORTS TO: VP, BUSINESS PERFORMANCE DEPARTMENT: PHS-ADMINISTRATION POSITION LOCATION: Lumberton , NC Essential Functions: Interfaces with WellCare associates and vendors to identify strategies to meet state and federal contractual requirements Independently manages project plans through execution Chairs monthly cross functional JOC meetings with vendors, markets and internal parties to review vendor performance and vendor projects with follow up on action times and report on status Monitors vendor against SLAs, assigns financial penalties as appropriate and works with vendor to resolve Business owner and main point of contact for assigned vendors Identifies and executes on process improvement projects to improve efficiency and vendor management Monitors and manages vendor delegation and, in some cases, places vendors on corrective action plans (CAPs) and works with vendor to ensure they meet complete requirements of CAP by targeted date Acts as single point of contact and escalation for vendors and coordinates issue resolution with manager and senior management if needed Escalates urgent or critical vendor performance issues to manager for further evaluation and provides a remediation plan Acts as main point of contact for escalation issues for vendors and coordinates issue resolution with applicable internal representatives Reviews monthly CAP models to ensure vendors are being paid for correct membership and rate Works with vendors and internal departments to develop and complete vendor implementations for new vendors, LOBs, markets, etc. Provides monthly and quarterly summaries to management on scorecard performance Meets or exceeds company objectives for vendor performance Provides prompt and proper resolution to internal business owners' requests at all times Verifies and implements business requirements for various vendor programs to meet contractual requirements, RFPs and other business needs Performs other duties as assigned Candidate Education: Bachelor's Degree in a related field or equivalent work experience 2 additional years of vendor management or oversight preferably with healthcare vendors is Required Candidate Experience: 4 years of experience in Handling service issues for members and providers is Required 4 years of experience in vendor management or oversight preferably with healthcare vendors is Required Demonstrated aptitude and experience for managing processes across functional teams is Required Solid understanding of manage care, vendor provider agreements and the delegation process is Required Medicare/Medicaid health plan experience Candidate Skills: Ability to effectively present information and respond to questions from peers and management Demonstrated written communication skills Demonstrated interpersonal/verbal communication skills Demonstrated analytical skills Ability to drive multiple projects Ability to influence internal and external constituents Demonstrated negotiation skills Ability to represent the company with external constituents Ability to work in a fast paced environment with changing priorities Ability to work independently Ability to communicate and make recommendations to upper management Solid understanding of manage care, vendor provider agreements and the delegation process Ability to handle responsibilities that are complex with results that may have long-range implications Ability to remain calm under pressure Technical Skills: Microsoft Excel Microsoft PowerPoint Microsoft Word About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

WellCare Health Plans Cultivates relationships with community based organizations, advocacy and civic/community leaders throughout an assigned area or state. Researches social safety net providers (community based and other) in order to populate and update "My Family Navigator," a database of regional social safety net programs and services, and identify creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics. Reports to: VP Of Market Public Affairs - NC Department: NC Corp - Public Affairs Location: Lumberton, NC Essential Functions: Researches social safety net providers and services in assigned local market to build relationships with important community based organizations, advocacy and civic/community leaders, schools, faith-based organizations and other service organizations. Maintains relationships with important social safety net providers in order to populate and update "My Family Navigator," (Navigator) a database of regional social safety net programs and services. Utilizes social safety net data in Navigator to identify gaps when compared to county public health data and membership data. Determines and identifies creative gap-fill strategies. Establishes and plugs into regional community planning efforts through HealthConnection Councils in order to help identify creative community based gap-fill strategies using local knowledge of needs and resources combined with community health and Navigator data. Establishes need-based partnerships with social safety net providers working in evidence-based programs with positive health outcomes. Identifies inbound and outbound grant opportunities and pursues obtainment in collaboration with Advocacy & Community Based Programs Department. Serves as a community advocate for WellCare at local events and activities. Performs other duties as assigned Candidate Education: Required A Bachelor's Degree in social work, public health, social services or related field Required or equivalent work experience directly related to performing the duties and level of the position Candidate Experience: Required 1 year of experience in proven success working in community advocacy and/or "grass roots" advocacy efforts to achieve results. Required 1 year of experience in non-profit, advocacy, community organization, or social work/social services. Preferred Other Sales experience Candidate Skills: Beginner Ability to effectively present information and respond to questions from families, members, and providers Intermediate Ability to represent the company with external constituents Intermediate Ability to work independently Beginner Demonstrated negotiation skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Demonstrated time management and priority setting skills Knowledge of community, state and federal laws and resources Beginner Other Ability to establish relationships with community leaders Intermediate Other Knowledge of Medicaid regulations and programs and/or knowledge of public health Technical Skills: Required Beginner Microsoft Excel Required Beginner Microsoft Outlook Required Beginner Microsoft Word Required Beginner Microsoft PowerPoint About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

CVS Health Job Description As the Operations Supervisor, you will be responsible for leading a team of non-exempt employees in CVS Health's distribution facility in Lumberton, NJ. This includes planning, organizing, directing, controlling, and supervising the daily activities of an assigned shift and functional area to achieve performance goals and metrics within the distribution center. Additionally it will include order selection, replenishment, loading, and shipping of store orders. You will also be responsible for maintaining a high level of productivity and quality. This position will be on 3rd Shift in our Lumberton, NJ distribution center. Your Primary Responsibilities as the Operations Supervisor: - Hiring, onboarding, training, scheduling, and assigning work to new hires - Ensuring employees have the necessary equipment, materials, and documents to ensure successful completion of tasks - Monitoring and adjusting resources to achieve the daily production and delivery goals - Balancing workloads by taking readings throughout the day to achieve the appropriate level of volume by the projected time of completion - Monitoring the work performance of each employee to ensure that quality and quantity expectations are met or exceeded - Conducting staff meetings and verifying that daily worksheets are completed accurately and submitted on a timely basis - Providing ongoing training and retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function - Utilizing a variety or reports, summaries, and procedures to project workload and resolve problems that arise during the workday - Communicate effectively across all levels - Analyzing information effectively to make sound business decisions - Build high performance teams while engaging and inspiring colleagues Required Qualifications -2+ years of supervisory experience in a distribution/manufacturing environment Ability to communicate effectively with all levels of employees - Ability to analyze information effectively and consistently - Ability to complete assignments within established timelines - Ability to complete work under general supervision Preferred Qualifications -Bachelor's Degree in Business Administration or Management -Distribution Center experience -Previous experience working 3rd shift Education Verifiable High School diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

WellCare Health Plans This licensed professional will be responsible for the oversight and coordination of long term support services / long term care for special (higher acuity) populations residing in the community and/or skilled nursing facilities. Examples include but are not limited to: individuals with 2 or more, higher risk medical or behavioral health conditions (e.g., COPD and Schizophrenia). This position assumes a leadership role with internal and external partners to achieve optimal health care outcomes for the member through effective coordination of care activities. REPORTS TO: Director, Field Health Services DEPARTMENT: Health Services LOCATION: Lumberton, NC JOB TYPE: Salary/ Exempt Essential Functions: Provides care coordination and care management and oversees higher acuity long-term support services / long-term care members. (i.e. individuals with complex medical or behavioral health issues that place populations at greater risk for potentially prevent able events such as avoidable admissions, readmissions, and emergency room visits). Manages an active caseload based on state mandated ratios according to residential setting, case intensity and acuity. Partners effectively with the PCP, Specialist, member, member's family and interdisciplinary care teams (ICT) to develop a Person Centered Care Plan. Utilizes clinical knowledge and expertise to craft strategies aimed at member education to support self-management and achieve optimal health outcomes. In partnership with the member, family, physician(s), ICT and other providers, assesses short and long-term member needs, evaluates the need for supportive e services and establishes member driven care management objectives. Responsible for coordination of service authorizations (i.e. meals, transportation, activities of daily living). Performs clinical interventions such as education on prescribed medication treatment regimens and counseling. Ensures comprehensive assessments and person-centered care plans are completed within required time frames and utilizes clinical knowledge and expertise to assess options for care including use of benefits and community resources. Acts as liaison and member advocate between the member/family, physician and facilities/agencies. Maintains accurate reports and manages the integrity of care management activities in the electronic care management system, using clinical guidelines. Educates on and coordinates community resources, to include medical, behavioral and social services. Applies care management standards and maintains HIPAA standards and confidentiality of protected health information. Ensures compliance with all state and federal regulations and guidelines in day-to-day activities. Participates in performance improvement activities. Performs special projects as assigned. Additional Responsibilities: Candidate Education: Required Other FL LTC Degree requirements are tied to license. See below for details: Associates' degree in Nursing; Bachelor's degree in social work, sociology, psychology, gerontology, or a related social services field; Master's degree in social work, sociology, psychology, gerontology, or a related social services field Candidate Experience: Required Other For FL LTC, must meet one of the following: * Possess a minimum of two (2) years of relevant experience and be a Registered Nurse (RN), Licensed Certified Social Worker (LCSW), Licensed Medical Social Therapist (LMST), Licensed Mental Health Counselor (LMHC) and licensed to practice in the State or, *Possess a minimum of four (4) years of relevant experience and be a licensed professional able to practice in the State. Candidate Skills: Intermediate Demonstrated written communication skills Intermediate Demonstrated interpersonal/verbal communication skills Intermediate Ability to influence internal and external constituents Intermediate Ability to work as part of a team Intermediate Ability to work independently Intermediate Ability to work in a fast paced environment with changing priorities Intermediate Demonstrated organizational skills Intermediate Other Ability to remain calm under pressure Intermediate Knowledge of healthcare delivery Intermediate Ability to effectively present information and respond to questions from families, members, and providers Licenses and Certifications: A license in one of the following is required: Required Other CPR Certified Required Other One of the following licenses is required (must be licensed in the state of practice): Registered Nurse (RN) Licensed Practical Nurse (LPN) Licensed Certified Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Medical Social Therapist (LMST) Licensed Mental Health Counselor (LMHC) Technical Skills: Required Intermediate Microsoft Outlook Required Intermediate Microsoft Word Required Intermediate Microsoft Excel Required Intermediate Healthcare Management Systems (Generic) Languages: About us Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.

CVS Health Job Description Would you like to join Fortune 8 CVS Health leading our dynamic human resources team? The Human Resources Business Partner (HRBP) - Logistics is responsible for the development and execution of the Human Resources strategy that aligns with the Logistics business plans that address the current and future direction of the business. You will partner with the Logistics/Distribution Facility Director and leadership team. Duties & Responsibilities: * Collaborating with the Human Resources Centers of Excellence to provide effective solutions for business priorities. * Delivering a high degree of focus to develop a talent strategy that generates rich talent pipelines needed to drive both future and current business needs. * Working directly with the facility leaders to build a change-capable organization that helps colleagues to thrive in a constantly changing environment. To be successful in this role, you will possess the following: * Ability to Recognize, articulate and help shape culture through change management and leadership influence. * Proven ability to analyze data, recognizes patterns and provide concise and impactful insights. * Demonstrable ability to influence and collaborate effectively with senior leaders and key partners. * Track record of building high performing teams and developing key talent. Required Qualifications * 5+ years of demonstrated strategic HRPB experience supporting senior leaders. Preferred Qualifications * SHRM Certification Education * Verifiable High School diploma or GED is required. * Bachelor's Degree or Master's Degree is preferred. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description * Ability to flex from part-time to work 40 hours as required to ensure that all stores are serviced according to the daily work schedule. * Ability to work within an engaged team environment. * Cross train in and perform receiving, stocking, piece pick, case pick and loading functions. * Perform general housekeeping to keep work areas clean * Adhere to established federal/state/company safety procedures as well as company policies and procedures. * Ensure personal and facility compliance with company requirements as it relates to PSE, Hazmat, HIPAA and all other required compliance items. * Perform other duties as requested by department group leader and or supervisor/manager. MARGINAL FUNCTIONS: Assist in housekeeping within the facility. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Physical Demands: This position has the following lifting requirements: * Frequently lift 20-45 pounds * Occasionally lift greater than 45-75 pounds * Frequent bending, reaching and stooping * Constant standing, walking and pulling WORK ENVIRONMENT: Warehouse environment, which includes rolling equipment and conveyors. Seasonal temperature change. Required Qualifications * Basic understanding of English (read, write and understand) * Ability to read, write and count accurately * Good written and verbal communication skills Preferred Qualifications N/A Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description Must be able to work occasional 2nd and 3rd shift hours, as needed to complete the below job functions. This individual will play a key role in driving improved productivity and cost effectiveness through; * Ensuring the performance management system / labor standards are accurate and configured correctly to provide fair and accurate performance reporting. * Utilizing knowledge of various manual and automation processing rates to support staffing, balancing, costing, scheduling and other business analytics. * Leading/supporting the continuous improvement programs for both facilities (with a focus on improving cost effectiveness; performance, utilization of systems, equipment and people, while maintaining a safe, quality and customer focused work environment). * Provide various information/data to aid DC leadership teams in effectiveness, identifying trends and opportunities for improvement, etc. * Managing a variety of projects including, but not limited to; Identifying and justifying new technology/automation solutions, standardization of best practices across facilities, costing, root cause analysis, design, process improvement, capacity improvement, material handling system and technology changes. * Occasionally, supporting other distribution center and supply chain projects as required. Successful candidates for this position will; * Have successful experience in distribution center environments, or equivalent. * Have knowledge of labor standards and performance management systems. * Have demonstrated a capability to successfully manage and complete projects with minimal oversight. * Have experience leading and supporting project teams. * Have proven experience in continuous improvement and cost reduction methodologies such as Lean Six-Sigma. The position reports to the Sr. Advisor / Industrial Engineering and will closely coordinate work with the regional and local DC Directors. Required Qualifications 3+ Years of Industrial Engineering experience in a Distribution Center or equivalent. Preferred Qualifications Bachelor's degree in supply chain or industrial engineering. Education Verifiable High School diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The order selector will pick all pieces of merchandise into a tote or box for the stores in a particular area. Required Qualifications Must be at least 18 years of age Ability to read, write, and count accurately Good written and verbal communication skills Ability to communicate clearly, concisely, and professionally Must be certified on all equipment needed to complete job task Ability to work overtime Preferred Qualifications Previous warehouse experience Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.