Jul 05, 2018
Duties: The Site Licensing Sales Associate assists in developing new site license business and retaining site license renewals for Annals of Internal Medicine to hospitals, medical schools, group practices, libraries, and other institutions. Primary responsibilities include building and maintaining relationships with major subscription agencies; capitalizing on opportunities for up-selling and cross-selling of institutional site licenses, and preparing and delivering sales presentations. The Site Licensing Sales Associate will also: Assist management in the negotiation of site license contracts. Respond to quote requests and troubleshoot issues related to customer access and payments. Maintain and document clear and accurate prospect and customer data in ACP’s Customer Relationship Management (CRM) system (Salesforce). Invoice site license customers for new orders and renewals. Reconcile customer and sales data from CRM, fulfillment, and finance, and communicate inconsistencies accurately and clearly. Requirements: A college degree is preferred with five years of experience in a professional sales environment, ideally in the Scientific-Technology-Medicine (STM) market. The ideal candidate will possess: Demonstrated understanding of healthcare libraries, consortia, and sales networks in the site license arena. Experience in lead-generation and customer relationship building. Ability to negotiate and work with contracts. Good working knowledge of Word, Excel, and CRM systems (e.g., Salesforce). Excellent communication skills. Some travel may be required to meet with new and existing accounts, or to attend industry conferences.
American College of Physicians Philadelphia, PA, USA Full-Time