2,109 Banking jobs

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary: Proactively attract, deepen and manage comprehensive financial relationships within the affluent segment. Have a robust knowledge of banking, credit, investment, insurance and estate/business planning products and services to provide comprehensive, holistic solutions that meet client needs through collaborative engagement of the bank's Wealth, Business Banking, and Transaction Banking partners. Deliver a differentiated client experience for the affluent market that supports the Bank's value proposition through a consultative, customized needs based approach and proactive long-term relationship management. Deploy an end to end sales process, primarily through regular face-to-face client engagement, to maximize their service usage, loan, insurance, investment, and business opportunities, including needs assessment, in-depth discovery meetings, one-on-one solution presentations, execution of solution plans, and ongoing client communication. Cultivate deep referral networks through active community involvement and professional group affiliations to source new affluent clients and proactively address client needs. Achieve quarterly and annual performance goals through proactive growth and retention of high quality client portfolio with a focus on driving overall profitability to meet bank targets. Expected that more than 60% of work time will be spent away from the Bank's places of business. Major Responsibilities: 60% - SALES, MARKETING AND BUSINESS DEVELOPMENT (INCLUDING NEW CLIENT ACQUISITION): Private Bankers develop and execute marketing and sales strategies to attract, deepen and retain a profitable portfolio, engaging internal the Bank partners as well as external centers of influence. Act as consultative bankers and trusted client advisors focusing on maximizing profitability and identifying cross-sell opportunities. Implement defined sales processes with prospective and existing clients, from comprehensive discovery meetings to solution delivery. Actively create and pursue business development opportunities through client engagement at the convenience of the client., Cultivating a reputation for superior service, Private Bankers are expected to engage in comprehensive discovery meetings and frequent face-to-face customer interactions to develop deep customer knowledge that enables them to act as consultative bankers and trusted client advisors. Private Bankers establish and maintain excellent working relationships with appropriate business partners (e.g., Wealth, Mortgage, and Business Banking) to facilitate cross-sell partnership and deliver comprehensive, holistic solutions to clients. They are expected to monitor, maintain, and update sales activity, pipeline, and other pertinent information using sales management tools – in alignment to achieve quarterly and annual revenue production goals. 20% - RELATIONSHIP MANAGEMENT: Private Bankers provides full-service banking to high value customers and oversees a portfolio of simple and/or customized packaged-product account relationships. They are accountable for balanced portfolio growth, portfolio profitability, and overall portfolio retention. They manage relationships in the affluent market by appropriately and proactively addressing the changing needs of the client identified through regular review and refinement of the client's customized wealth management strategy. This strategy, derived from an initial in-depth discovery meeting and sales presentation, reflects the Private Banker's deep client knowledge and trust fostered through regular discussions and face-to-face interactions. It often includes cross-sales and partnership with appropriate bank experts (e.g., brokers, trust officers, and specialized credit officers). Private Bankers make themselves accessible to clients and stay current on client activities through regular visits and travel throughout their sales territories. They educate their clients on new products and services and present new opportunities for balanced growth and risk mitigation based on sound financial principles. Additionally, Private Bankers are required to be involved in community activities as they strive to serve their communities by understanding where need exists and how we can make the best contribution. This is part of the responsible and committed corporate citizenship that is a hallmark of the Bank. 20% - RISK MANAGEMENT: Private Bankers monitor and manage their portfolios to assess and minimize risk as it relates to credit and operations. They follow up with appropriate measures, adhering to the Bank's policy and guidelines; and consult with operational resources to proactively identify and mitigate operational risk in the servicing of their client portfolio. This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. (position is tied to PRA incentive plan) Qualifications: Additional Information: Knowledge, Skills, Abilities : Robust understanding of wealth issues and product solutions relevant to affluent clients including financial, estate and tax planning principles; Demonstrated experience with and a broad understanding of personal and commercial financial statements and consumer or commercial lending, inclusive of related policies and procedures; Conversational knowledge of investments, trust and credit products. Individual must be entrepreneurial and personally driven to succeed in their market and community; Strong sales and service orientation; Must be comfortable with and persevere in the face of rejection; Understand attitudes and behaviors of wealthy people in the affluent market and capable of delivering service at that level; Strong interpersonal and relationship management skills with demonstrated aptitude for sales; Ability to prospect, anticipate needs, and close sales; Communicate effectively with clients of varying levels of business and financial sophistication; Effectively assemble and lead an advisory team of UB partners in addressing client needs. The Bank expects that Private Bankers will spend more than 60% of their work time carrying out the responsibilities away from its places of business. Education, Licensure, Experience: Demonstrated professional competency with 5 to 10 years financial sales experience in the affluent segment and a minimum of 2 to 4 years of commercial and/or consumer lending experience; College degree or equivalent work experience; Series 6 & 63 licenses are required (within 180 days of hire, if not at inception), securing a series 65 license as well is preferred; Appropriate state insurance licensing is required (within 180 days of hire, if not at inception); Successful completion of Cannon Wealth Strategist program or comparable training is required; Proficient knowledge of computer skills; Ability to assess client needs/profile proactively and effectively. T he above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary: Reporting to the Branch Manager and/or Branch Service Manager, the Branch Service Specialist is responsible for performing a variety of duties including, responding to customer inquiries, processing transactions, customer requests, resolving difficult/complex issues, and making quality sales referrals. The Branch Service Specialist may receive day-to-day work direction from other branch officers. Depending on the office assigned, may be responsible for servicing specialty segments such as Priority and Cash and Save, etc. Major Responsibilities: Under guidance of office leadership, will be responsible for: 50% - Customer Service Transactions Ensure understanding of and adherence to all operating policies, procedures and regulatory requirements. Provide an outstanding customer experience when responding to customer requests and inquiries and processing transactions within assigned authority. Respond directly to customer issues and complaints in a timely, professional and effective manner. Escalate more complex issues/complaints to the appropriate supervisor or co-worker within the branch if unable to resolve directly. Maintain cash drawer within prescribed cash limits and meet cash balancing standards. Perform more complex tasks such as Safe Deposit activities, handling of customer requests/research, merchant teller services, remote branch capture, etc., in compliance with established policies, procedures and standards. 30% - Sales Referrals Identify and recommend appropriate bank services that result in quality sales and best meet customers’ needs. Participate in sales promotions and meet monthly referral goals. May assist Manager in training tellers to effectively identify quality referral opportunities. 20% - Operations/Risk/Compliance Verify and/or approve various documents and transactions, (e.g., G/L tickets, IBC's, Customer Charges, Deposits, etc.). Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality. Conform to all government compliance regulations. Qualifications: Qualifications: Must have strong verbal and written communication skills Must have good leadership and interpersonal skills Familiar with standard branch technology and teller equipment Customer service and cash handling experience Good math, reading, and comprehension abilities Strong problem-solving skills High school diploma or equivalent Typically requires 2+ years of customer service experience in a retail bank The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the world’s 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary: Reporting to the designated manager, the Portfolio Management Analyst is responsible for supporting the Portfolio Management team for Union Bank – Community Development Finance (“CDF”). CDF provides real estate construction and permanent loans as well as tax credit equity investments, and is a leader in affordable housing finance in California. Major Responsibilities: Portfolio Management Support Prepare and compile financial statements (balance sheet and income statement), bank reconciliations, and performance analysis for internal reporting and investor distributions. Additional responsibilities may include invoice processing, check and wire preparation. Participate in the review of the annual financial statement and tax return of the tax credit investment portfolio. Maintain databases accuracy for reporting, forecasting and financial analysis purposes, including developing and producing portfolio financial summaries. Support the periodic financial forecast and budget process which may include running Hyperion financial reports, performing loan and operating expense variance analysis. Assist to evaluate equity pricing tool utilizing new & existing tax credit equity investment transactions. Provide assistance to validate financial assumptions and critical decision variables and testing for consistency and validity. Collaborate with internal and external stakeholders Analyze financial operations in conjunction with underwriting project-level loan document, partnership, appraisals and operations for loan status reporting and credit scorecards of loan portfolio on a quarterly basis. Qualifications: 2+ years of real estate financing, banking, and/or portfolio management experience or equivalent. Working knowledge of Hyperion, MS Access, and affordable housing is a plus. Strong communication, financial analysis, interpersonal and organization skills, strong attention to detail, and the ability to multi-task a must. Team player mentality, self-sufficient, proactive, high integrity, diligent, ability to learn quickly and desire to contribute. Strong analytical skills & problem solving capabilities. Detail oriented and well organized. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the world’s 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary: The Assistant Manager is responsible for managing, and when needed, participating in all aspects of day-to-day Branch operations with an emphasis on risk mitigation, regulatory compliance and maximization of sales referrals. The Assistant Manager provides leadership in conjunction with the Branch Manager in achieving Branch goals and objectives and may be responsible for management of specialty segments. Major Responsibilities: 60% - Branch Operations Oversee branch operations in conjunction with the Branch Manager Develop and manage employee schedules Serve as primary Operations Officer and maintain proficiency in operating policies and procedures Resolve customer issues and complaints in a timely, professional and effective manner Act as liaison with other support areas of the Bank to resolve customer issues Serve as Security Coordinator for the Branch Perform teller transactions and maintain cash drawer within prescribed cash limits and meet cash balancing requirements Exercise sound judgment when processing customer transactions and providing approvals Partner with the Branch Manager in training and supporting risk mitigation activities Ensure a safe and effective operating environment and that employees are trained in Bank safety and security procedures Ensure staff is fully trained on, and adheres to, all branch functions as well as current Bank personnel policies and programs 30% - Branch Sales Responsible for the overall operating efficiency of the Branch, for delivering a consistent customer experience and for coaching the entire staff Support Branch Manager, act as primary officer and manage both Sales and Operations as required Recommend, present and sell appropriate products and services identified based on customer need as well as follow-up on direct marketing opportunities Serve as back-up in sales platform and open new accounts as needed Maintain proficiency in new account opening systems and procedures Participate in customer acquisition and retention activities Identify partner referral opportunities and submit referrals in the appropriate sales tracking systems Monitor and coach employees on proper utilization of Branch systems and tools to document customer information for effective and consistent utilization of our contact management system Maintain a current and thorough understanding of all consumer and business related products and services Effectively cross-train entire staff to provide consistent levels of customer experience and to enable individual career development of Branch employees. 10% - Risk Management and Compliance Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality Ensure customer information meets bank and regulatory documentation Adhere to the SAFE Act requirements Qualifications: Education, Licensure, Year of Experience (and type of work experience): Requires 3 to 5 years of financial services experience, with an emphasis in operations Requires previous supervisory, administrative and analytical skills and work experience Requires experience in customer service, communications and time management Previous knowledge of operations and regulatory requirements is also required This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Knowledge, Skills, Abilities: Preferred skills include general knowledge of Windows, MS Outlook, Excel and Word Requires a thorough knowledge of all Bank products and services, as well as effective communication and sales abilities A background in operations and/or financial services (to include consumer lending) is preferred Proven sales track record and sound operational and risk management knowledge required Under minimal supervision, must be able to solve complex customer transactions and/or service issues, while providing outstanding customer service The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified . We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the world’s 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary: Ensure compliance for a group of technically complex compliance regulations for one or more Lines of Business (LOBs). In this important role, the Compliance Manager will ensure the effective execution of the Bank Compliance Program, including the six pillars that are at its core, for each LOB area overseen. In this role, the Compliance Manager will interact with key managers within the LOB as well as elsewhere in the company. Major Responsibilities : Collaborates with Legal and others in the compliance group to stay abreast of new and revised regulations impacting the LOB(s) covered by the Compliance Manager. Ensures the LOB has appropriate implementation plans and that they execute them effectively and timely. Ensures appropriate compliance-related policies are in place and are current. Drafts new and revised policy as needed. Ensures appropriate LOB and company procedures to ensure adherence to compliance policies and applicable regulations are in place. Reviews and assists in the development of compliance training impacting the LOBs. Performs independent compliance risk assessments to identify any compliance requirements or business processes where the level of residual risk requires additional action. Provides input to the LOB and the UBCG testing teams regarding test plans, including related to scope, frequency, approach and results. This includes providing input based on risk assessments performed. Performs monitoring of business activities to ensure the appropriate compliance culture is in place, and to ensure that existing and proposed activities are compliant. Monitoring likely will include complaints, product governance, marketing and other similar activities. Tracks the multiple activities on which his/her team is working. Assists in the creation of various management and governance reports. Participates from time to time in compliance and risk governance meetings. Effectively participates in compliance examinations performed by the CFPB, OCC, Internal Audit and other groups. Ensures materials are appropriately and timely provided. Identifies and ensures compliance-related issues are tracked. Reviews action plans and ensures corrective action is executed timely. Interacts with various levels of employees, up to and including senior executives in the LOB and Risk Management. May manage compliance professionals in the execution of the above. Performs other ad hoc reviews, analyses and tasks as necessary. Qualifications: 5+ years of financial institution experience, with a minimum of 3 years of risk management and compliance experience, preferable related to the business units that will be assigned. Strong knowledge of lending laws and regulations, and the legislative and regulatory agency process. BS or BA degree preferred. Prior Management or Supervisory experience preferred. Solid interpersonal, communication, management and leadership skills. Broad thinking capability needed to properly structure necessary activities, including monitoring programs. Ability to work autonomously and initiate and prioritize own work. Demonstrated ability to manage multiple tasks as well as project management skills. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary The Private Wealth Advisor (PWA) provides relationship management to clients in the affluent $3MM+ market segment. PWAs are expected to proactively attract, deepen, and manage sophisticated financial relationships through the use of Private Wealth Management tools and processes. Advisors in this role need to understand the complexity of wealth planning, investment management, risk management, estate & business planning, as well as banking and loan needs of high net worth clients. PWAs are expected to deliver a differentiated client experience that supports Union Bank’s value proposition through a consultative, needs based approach and proactive relationship management. PWAs cultivate internal and external referral networks to source new high net worth clients and achieve quarterly and annual performance goals through proactive growth and retention of high quality client portfolios with a focus on driving overall profitability to meet bank targets. Major Responsibilities 65% ‐ SALES, MARKETING AND BUSINESS DEVELOPMENT (INCLUDING NEW CLIENT ACQUISITION): Develop and execute marketing and sales strategies to attract, deepen, and retain the most sophisticated $3MM+ relationships to ensure a profitable portfolio and achieve quarterly and annual revenue production goals. Act as a consultative and trusted advisor, anticipating needs relative to the high net worth market segment to ensure maximum profitability and cross ‐ sell opportunities. Implement defined sales processes with prospective and existing clients. Conduct discovery meetings, prepare presentations, follow up on client contacts and implement solutions through delivery of comprehensive Bank products and services in alignment with client needs. Establish and maintain excellent working relationships with appropriate business partners (primarily Corporate Banking, Commercial / Middle Market, Real Estate Industries, and Capital Markets) to deliver comprehensive, holistic solutions to clients. Monitor, maintain and update sales activity, pipeline and other pertinent information using sales management tools. 35% ‐ RELATIONSHIP & RISK MANAGEMENT: Develop and maintain client portfolios; accountable for balanced portfolio growth, portfolio profitability and overall portfolio retention. Minimize attrition risk through proactive and disciplined call program with regularly scheduled face to face meetings. Provide advice and solutions based on sound financial principles leveraging considerable resources and expertise. Analyze and respond to client’s personal comprehensive wealth management needs, including resolving problems clients may experience and ensure proper handling of service requests, balancing risk and opportunity. Consistently align client with appropriate channels to provide an exceptional service experience. Represent the Bank in the community by becoming active in professional and community groups. Monitor and manage portfolios to assess and minimize risk as it relates to credit and operations. Follow up with appropriate measures adhering to the Bank’s policy and guidelines; and consult with operational resources to proactively identify and mitigate operational risk in the servicing of client portfolios. This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Qualifications: Education, Licensure, Year of Experience: Demonstrated professional competency with 5 to 8 years of financial sales experience in the high net worth segment required; a minimum of 5 years of commercial and commercial real estate and/or consumer lending experience dealing with highly complex cases, highly preferred. College degree required, MBA preferred; Series 7 and either a Series 66 or Series 63 & 65 licenses are required (full licensing required within 180 days of hire). Appropriate state insurance license is required (full licensing required within 180 days of hire). CFP (Certified Financial Planner), CFA (Certified Financial Analyst), CTFA (Certified Trust and Financial Advisor), and other related professional designations are highly desired. Proficient knowledge of computer skills. Knowledge, Skills, Abilities: Possess exceptionally strong skills in the following areas in dealing with high net worth clients: wealth planning, investments, risk management, trust and estate services, estate and tax planning principles, and banking & loans. A broad understanding of highly complex personal and commercial financial statements and consumer or commercial lending, inclusive of related policies and procedures. Extensive knowledge of investments, trust, and credit products. Individual must be entrepreneurial and personally driven to succeed in their market and community. Strong sales and service orientation, and must be comfortable with and persevere in face of rejection. Ability to communicate effectively with clients of varying levels of business and financial sophistication, understanding the attitudes and behaviors of high net worth people and capable of delivering exceptional service at that level. Strong interpersonal and relationship management skills with extensive aptitude for sales. Ability to prospect, anticipate needs and close sales opportunities. Effectively assemble and lead advisory team of Bank partners in addressing client needs. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Major Responsibilities Reporting to the Branch Manager, you will develop new and existing business and consumer banking relationships by proactively soliciting new business from prospective clients and by contacting present clients to retain and expand banking relationships, to meet or exceed assigned monthly goals. Sales and Networking: Develop new business by researching and analyzing community markets, analyzing and prioritizing clients to target, planning and executing business development strategies and calling on existing and potential clients, whether in person or over the phone. Proactively assess clients' financial information by completing a Needs Assessment to determine total current and future financial needs. Summarize and discuss the opportunities uncovered; recommend, present and sell appropriate products and services. Interview loan applicants to elicit information, determine appropriate loans, cross-sell opportunities, or communicate decisions or recommendations; obtain and/or send proper documentation and to resolve related customer issues. Makes face to face sales calls to the local community businesses. When appropriate, refer sales opportunity to Loan by Phone area. If assigned, responsible for the managing, retaining and growing the Priority/ Signature portfolio. Refer clients as necessary to the appropriate banker or department to cross-sell additional services or products. Proactively contact and consult with clients on a regular basis to update the Needs Assessment information and to educate clients on changes in the financial industry that would affect them and the products and services they currently use. Proactively solicit and obtain referrals from existing clients, internal departments and community contacts. Conduct monthly in-house products/services seminars for branch employees and coordinate seminars for bank clients. Perform the Merchandising and Marketing activities as required including functions such as: leadership support in promotional campaigns; product/service training sessions; lobby merchandising materials display. Risk Management: Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality. Ensures customer information meets bank and regulatory documentation. Responsible for maintaining customer accounts by making necessary account and signature card changes, securing additional account information. Inputs all related data into computer and pulls daily reports for verification of information. Customer Service: Assure proper handling of service requests and resolution of customer problems. Maintain established customer service level expectations in accordance with the Bank’s and Manager’s overall goals and objectives. Accountable for customer satisfaction and retention. Perform other duties as may be assigned. This may include providing work guidance to lower level sales staff when assigned. Qualifications: Qualifications Excellent interpersonal, verbal, and written communication skills Excellent organization and time management skills with attention to detail Self-starter with the ability to synthesize ambiguous information Generally requires 2+ years of direct working experience in all financial service products and services including Small Business Sales and Credit products, risk management procedures, etc. Strong computer skills specifically with Microsoft Office (Excel, PowerPoint, Word) and other standard banking software Requires completion of all basic branch banking sales training classes This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Major Responsibilities: Reporting to the Branch Manager, the Branch Service Officer is responsible for assisting Management with day-to-day branch operations with an emphasis on risk mitigation and regulatory compliance, in addition to coaching and promoting effective sales referrals activities and providing ongoing staff training and development. The Branch Service Officer may receive day-to-day work direction from the Branch Service Manager, if applicable. Depending on the office assigned, the Branch Service Officer may also be responsible for service management of specialty segments. Under guidance and direction from the Branch Manager, the Branch Service Officer will be responsible for: Branch Operations, Risk Management and Compliance Assist the Manager in the training and support of risk mitigation activities. Assist the Manager to ensure the branch staff understands, has knowledge of and adheres to operating policies, procedures and regulatory requirements. Effectively resolve problems, exceptions, and account adjustments. Approve or disapprove transactions within assigned authority limits. Perform the role of the primary or secondary Branch Security Coordinator. Assist the Manager in leveraging workforce planning tools to optimize staffing. When necessary, may be required to perform activities related to other branch positions (e.g. cash handling, opening new accounts). Time spent performing cash handling and/or opening new accounts could vary based on branch volumes and staffing. Customer Service Assist the Manager to ensure consistent and exceptional experiences are provided to foster customer retention. Resolve customer issues and complaints in a timely, professional and effective manner. Act as liaison with other support areas of the Bank to resolve customer issues. Train and Coaching Staff Assist the Manager in the training and coaching of staff. Assist the Manager in facilitating cross-training opportunities for growth and development of employees. Provide input to the Manager on employee performance. Sales and Support Activities Promote sales referrals by demonstrating leadership and modeling the sales culture. Assist the Manager with the implementation of customer acquisition campaigns and monitoring referrals from operations staff. Assist the Manager in coaching tellers to effectively identify quality referral opportunities and refer appropriately. The Branch Service Officer actively supports the programs and goals of Branch and Bank Management and must be able to operate the office in the absence of other branch officers. The Job grade is dependent on branch level and complexity – exceptions to standard grade assignments require Regional President approval Qualifications: Qualifications: Typically requires 3+ years of experience and increasing levels of responsibility within branch operations. Possess knowledge of banking products and services. Requires strong sales and service orientation and the ability to communicate effectively with all levels of management and clients. Possess excellent verbal, written and interpersonal communication skills. The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified . We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .

Discover your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group. Job Summary Reporting to the Branch Manager and/or Branch Service Manager, the Branch Service Specialist is responsible for performing a variety of duties including, responding to customer inquiries, processing transactions, customer requests, resolving difficult/complex issues, and making quality sales referrals. The Branch Service Specialist may receive day-to-day work direction from other branch officers. Depending on the office assigned, may be responsible for servicing specialty segments such as Priority and Cash and Save, etc. Major Responsibilities: Under guidance of office leadership, will be responsible for: 50% - Customer Service Transactions Ensure understanding of and adherence to all operating policies, procedures and regulatory requirements. Provide an outstanding customer experience when responding to customer requests and inquiries and processing transactions within assigned authority. Respond directly to customer issues and complaints in a timely, professional and effective manner. Escalate more complex issues/complaints to the appropriate supervisor or co-worker within the branch if unable to resolve directly. Maintain cash drawer within prescribed cash limits and meet cash balancing standards. Perform more complex tasks such as Safe Deposit activities, handling of customer requests/research, merchant teller services, remote branch capture, etc., in compliance with established policies, procedures and standards. 30% - Sales Referrals Identify and recommend appropriate bank services that result in quality sales and best meet customers’ needs. Participate in sales promotions and meet monthly referral goals. May assist Manager in training tellers to effectively identify quality referral opportunities. 20% - Operations/Risk/Compliance Verify and/or approve various documents and transactions, (e.g., G/L tickets, IBC's, Customer Charges, Deposits, etc.). Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality. Conform to all government compliance regulations. Qualifications: Qualifications: Typically requires 3+ years of experience and increasing levels of responsibility within branch operations. Possess knowledge of banking products and services. Requires strong sales and service orientation and the ability to communicate effectively with all levels of management and clients. Possess excellent verbal, written and interpersonal communication skills. The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified . We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses .