115 Environment jobs

Mar 21, 2018
Environmental Engineer (BWP15-121) Houston, TX Featured
Job Description: Boardwalk Pipeline Partners, LP (NYSE: BWP) is a midstream master limited partnership that provides transportation, storage, gathering and processing of natural gas and liquids for its customers. Additional information about the Partnership can be found on its website at www.bwpmlp.com. Boardwalk Pipeline Partners is looking for an Environmental Engineer for the Houston, TX office. Level determined commensurate with experience. POSITION DESCRIPTION: This position will provide: *Additional expertise primarily in the area of Air Compliance needed for increased existing regulatory reporting requirements, new permitting and permit renewals, support for Methane Emissions reduction regulation and GHG requirements and ongoing stack testing scheduling as well as agency relationships *Support in other areas of environmental compliance such as site assessments (audits) is waste handling, construction support compliance, remediation, SPCC, Field Operations support   Job Requirements: REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE: *Technical knowledge of various environmental compliance regulations specifically air related programs *5+ years experience preparing air permits for the natural gas transmission or exploration and production industry in TX and or other states which includes knowledge of US Federal and State Clean Air Act and associated regulations to file and maintain a standard or minor source air permit and Title V Operating permit (TVOP) *Strong written, computer, and communication skills *Ability to travel 25-30% of the time *Ability to research pertinent regulations, knowledge of air permitting strategies, and develop relations with state and federal regulators *Contractor management experience *Ability to assist in other compliance programs *Bachelor's degree in Engineering required PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE: *Working knowledge of Prevention of Significant (PSD) permits and requirements a plus *Willingness to develop Leadership skills *Experience in various compliance programs in addition to air We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: http://www.bwpmlp.com/careeropportunity.aspx  
Boardwalk Pipeline Partners Houston, , United States Full-Time
Dec 26, 2017
BI DEVELOPER Featured
BI Developer Location: Arlington, VA Status: Full Time Clearance: Secret Minimum Education: Bachelor’s Degree     JOB RESPONSIBILITIES: Develop, test, deploy, and operationally support technical solutions and serve as SME Translate business needs into system and software requirements Maintain SDLC and related documentation Gather and develop business requirements for  BI projects across multiple business units Support debugging and maintenance from unit test, system test, deployment, and maintenance Instruct and assist users and developers with correct system usage QUALIFICATION REQUIREMENTS: BS degree in Computer Science, Information Systems, or other IT degree and 7+ years of experience Must have CompTIA Security+  3 years developing BI applications Experience in Oracle database applications, SQL, TOAD Experience in one or more of the following: OBIEE, Business Objects, Cognos Experience in data modeling, statistical analysis, and big data WORK ENVIRONMENT (if applicable): Office of Naval Research, Arlington, VA.  Employee will work daily with a 10 person team.
SuprTEK ARLINGTON, , United States
Dec 26, 2017
508 Compliance Specialist Featured
508 Compliance Specialist Location: Arlington, VA Status: Full Time Clearance: Secret Minimum Education: Bachelor’s Degree     JOB RESPONSIBILITIES: Identify technical standards applicable to products and services supported by the CIO’s office Analyze, test, and state degree of compliance of all products to applicable standards When a product is not fully compliant, employee must state exactly which standards are not met When a product is not fully compliant, analyze and state the degree of compliance Stay abreast of 508 compliance standards in order to be the SME for the office of the CIO Assist with program control tasks to include MS Project schedules, briefings, documents, and reports QUALIFICATION REQUIREMENTS: Must have 5 years of experience testing software applications for 508 compliance.    Must understand 508 requirements for applications and how to apply principles of accessibility to creating Section 508 presentations.   Must understand 508 concepts such as accessible forms and tables.  Must have experience writing test plans, performing integration testing, and must be familiar with testing methods and 508 best practices.   Must have in-depth knowledge of testing web-based applications and documents.   Must have excellent oral and written communication skills.   Must be skilled at documenting compliance against Section 508 technical standards. In depth knowledge of 508 compliance standards and compliance for IT products and documents Experience with Section 508 testing tools, such as Jaws or ACCVerify CompTIA Security+ or Security+CE WORK ENVIRONMENT (if applicable): Office of Naval Research, Arlington, VA.  Employee will work daily with a 50 person team.  Employee will also work with the 508 compliance specialists in the government to identify knowledge programs to distribute information.
SuprTEK Arlington, , United States Full-Time
Dec 26, 2017
CONTINUOUS MONITORING Featured
Continuous Monitoring Specialist Location: Crystal City, VA Status: Full Time Clearance: Top Secret/SCI Minimum Education: Bachelor’s Degree     JOB RESPONSIBILITIES: Support the Continuous Monitoring program, including but not limited to assisting the government in designing, developing, maintaining, executing and improving a comprehensive Continuous Monitoring (ConMon) program. Perform continuous assessments of all security controls for all information systems under the purview of the organization. Conduct continuous assessments in accordance with industry auditor standards (yellow book audit standards, Government Accountability Office Standards, NIST publications etc.) to support the organizations ability to maintain ongoing awareness of information security, vulnerabilities and threats. Weekly and monthly reports which document recommendations, analysis on delta’s required in order for the organization to reach compliance, continuous monitoring methodology reports, integration of maturity and capability standards continuous monitoring strategy and system templates, associated project plans for all activities, adhoc evaluations of security controls on an as needed basis, adhoc templates and reports required to support the organizations RMF strategy and plan, plan and action of milestones progress, reporting and support, and program performance metrics. QUALIFICATION REQUIREMENTS: Education Requirement: BS with an IT or Cyber focus or equivalent combination of education and experience. Years of Experience: 8 years of Continuous Monitoring/Governance Risk and Compliance (GRC).  Certification Requirements: Shall possess at time of award, and retain, equivalent level IAT III certification Clearance Requirements: Shall possess at the time of award, and retain, a TS/SCI security clearance Experience Requirements: Demonstrated successful track record for delivering large/complex projects on time and within budget within DoD Organizations Demonstrated expert-level knowledge in the planning, development, coordination, implementation and execution of a continuous monitoring program within an organization of similar size, scope and complexity.  Demonstrated experience with the planning, development, coordination, execution and improvement of compliance related processes. This includes in depth knowledge of DoD 8500 series, NIST SP 800 series, DoD regulations and instructions to include: 8570-01, DoDI 8530.01, CJCSI 6510.01, Risk Management Framework (RMF). In depth knowledge and experience of industry and DoD auditing best practices.  Demonstrated experience with performing continuous assessments of all security controls for all information systems under the purview of organizations.  Demonstrated experience with communicating and coordinating at a functional and senior level.  Demonstrated experience with the development of reports and products that support an organizations ability to maintain near-real time awareness of information security, vulnerabilities and threats. Preferred candidates will have experience with Archer, eMASS and established work history in DoD.
SuprTEK CRYSTAL CITY, , United States
Dec 26, 2017
Senior ISSO Featured
Senior ISSO Location: Crystal City, VA Status: Full Time Clearance: Secret Minimum Education: Bachelor’s Degree     JOB RESPONSIBILITIES: Provide End User Support (EUS), primarily through the use of Information System Security Officers (ISSOs), to all JSP components and on-boarded organizations. Maintain awareness of current DoD and JSP CS developments and issues and attend meetings as requested. Provide technical support to the Government EUS team lead as requested. Provide ISSO support in the accreditation of JSP systems and applications utilizing eMASS repository for artifacts and POA&Ms. Convert existing DoD Information Assurance Certifications and Accreditation Process (DIACAP) systems, as well as attend the scheduled Kick-Off meetings for their systems, providing an After Actions Report to the GTM for each meeting. Initiation of the accreditation of new systems, and the reaccreditation of expired/expiring DIACAP systems starting with Phase 1 - Categorization, through Phase 3 - Implementation, and will serve as the liaison for all matters involving the ISO and the SCAs. Perform End User Support (EUS) for no more than 800 customers. Review and update the comprehensive ISSO SOP. Provide assistance and direction to users involved in computer incidents (e.g., data spills, privacy spills, and malicious code) and shall serve as a liaison between the user and the Pentagon and JSP Computer Incident Response Teams (CIRTs); this includes performing hands-on actions as necessary on behalf of the Pentagon and JSP CIRTs and performing post-incident user awareness activities., including notifying the affected users and counseling them on proper data handling. Data spill notifications, tracking, and mitigations shall only be handled by personnel cleared for the classification level of the data spill. Deliver a status report of the number of incidents logged and resolved both weekly and monthly to the Government. Verify that users are aware and comply with the configuration and change management activities as related to the RFC and ECCB. Assist users or system owners in completing an RFC for any new hardware and software requests. Validate User Authorization Request (UAR) using JSP’s ticketing program (Remedy) to process and monitor progress of all User level account requests for JWICS, SIPR, and NIPR. Coordinate with JSP’s Customer Support and Physical and Personnel Security Branch for processing of those requests. Ensure the account requests are accurate, complete and have the following documents and information: DD-2875s, training and certification documentation, up-to-date annual awareness training, and the most recent version of agency’s Acceptable Use Policy. Provide data transfer support to the JSP-supported customers who request cross domain network data transfers (e.g., JWICS to SIPRNet, SIPRNet to NIPR). Data transfers will be performed in accordance with DOD policy and JSP guidance. It includes transferring data between all network classifications supported by JSP. The Contractor shall receive, through an established email distribution list, requests completed with 2-person control verification. The Contractor shall complete normal data transfers within 2 standard business days. Delivery times for unusually large or difficult transfers shall be negotiated between the government requesting agency and the EUS ISSO Team Lead. The Contractor shall log completed data transfers on a SIPRNet portal, and report the number of completed SIPR data transfers weekly and monthly. The JSP currently supports approximately 700+ data transfers per year. Provide support to JSP-supported customers who conduct data writes on SIPRNet per CTO 10-133, "Protection of Classified Information on DoD SIPRNet.” Data Write Authorization (DWA) and logging will be performed in accordance with DoD policy and JSP guidance. E nsure monthly validation notices are sent out to the supported organizations points of contact. Ensure data write thresholds compliance and take action on alerts.  Support the DWA program during internal and external inspections such as the Command and Control Readiness Inspections (CCRI) performed by DISA. Produce reports, SOPs, and other supporting documentation for auditors as evidence of adherence to the appropriate processes. Maintain awareness of current DOD and JSP CS developments and issues and attend meetings as requested.   Job Requirements:   Education Requirements: Bachelor's in Computer Information Sciences or similar degree Years of Experience: Minimum 10 years’ experience in system certifications and accreditations Certification Requirements: PMP (preferred not mandatory) DOD 8140 Level 3 Certification (CISSP or CISM) Experience Requirements: General knowledge of NIST SP 800-37, and NIST SP 800-53 Expert in RMF and DIACAP accreditation processes Expertly familiar with CIRT processes and data spill cleanup procedures Familiar with the Data-Write and Cross Domain Data Transfer processes Demonstrated leadership skills/Previous lead position Customer service skills Project Management skills Technical Writing Skills
SuprTEK Crystal City, , United States Full-Time
May 21, 2018
Sr Enrollment Advisor (Virtual)
SUMMARY :Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided. They are monitored on things such as the quality of outbound calls, inbound calls, lead contact activity, applications, attitude, working relationships and communication. MAJOR AREAS OF ACCOUNTABILITY :• Assist students with the enrollment process, by answering questions, directing them to critical information and clarifying the admissions process.• Build rapport and provide guidance for students interested in obtaining a degree.• Receive and follow-up on potential students via videoconference, phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.• Provide essential information related to admissions requirements and enrollment processes to prospective students.• Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs• Qualify and advise students for various academic programs.• Searches and analyses transcripts; determines whether transcripts satisfy prerequisite completion; records results in database; tracks and reevaluates application status as new transcripts are received.• Consult with other admission staff and university departments to ensure an excellent student experience.• Performs duties in support of University’s core values;• Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature; etc. TRAVEL :Position may require local driving and/or overnight travel to other campuses., SUMMARY :Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided. They are monitored on things such as the quality of outbound calls, inbound calls, lead contact activity, applications, attitude, working relationships and communication. MAJOR AREAS OF ACCOUNTABILITY :• Assist students with the enrollment process, by answering questions, directing them to critical information and clarifying the admissions process.• Build rapport and provide guidance for students interested in obtaining a degree.• Receive and follow-up on potential students via videoconference, phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.• Provide essential information related to admissions requirements and enrollment processes to prospective students.• Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs• Qualify and advise students for various academic programs.• Searches and analyses transcripts; determines whether transcripts satisfy prerequisite completion; records results in database; tracks and reevaluates application status as new transcripts are received.• Consult with other admission staff and university departments to ensure an excellent student experience.• Performs duties in support of University’s core values;• Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature; etc. TRAVEL :Position may require local driving and/or overnight travel to other campuses. Bachelor’s Degree required. Minimum of five years’ customer service, account management or relationship building experience, preferably in health sciences. Strong understanding of the health sciences industry and profession, including degrees and professional pathways, as well as the ability to communicate well with comprehension of medical industry and terminology. Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies. Familiarity with the needs of international students and a diverse student population. Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) Excellent telephone skills. Experience with student management systems and associated technology. Valid driver’s license for State of residence and at least minimum liability insurance required by State. Ability to travel within the United States as necessary – no more than 20% travel.
Laureate Education 17600 W Valley Hwy, Tukwila, WA 98188, USA Full-Time
May 21, 2018
Sr Enrollment Advisor (Virtual)
SUMMARY :Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided. They are monitored on things such as the quality of outbound calls, inbound calls, lead contact activity, applications, attitude, working relationships and communication. MAJOR AREAS OF ACCOUNTABILITY :• Assist students with the enrollment process, by answering questions, directing them to critical information and clarifying the admissions process.• Build rapport and provide guidance for students interested in obtaining a degree.• Receive and follow-up on potential students via videoconference, phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.• Provide essential information related to admissions requirements and enrollment processes to prospective students.• Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs• Qualify and advise students for various academic programs.• Searches and analyses transcripts; determines whether transcripts satisfy prerequisite completion; records results in database; tracks and reevaluates application status as new transcripts are received.• Consult with other admission staff and university departments to ensure an excellent student experience.• Performs duties in support of University’s core values;• Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature; etc. TRAVEL :Position may require local driving and/or overnight travel to other campuses., SUMMARY :Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided. They are monitored on things such as the quality of outbound calls, inbound calls, lead contact activity, applications, attitude, working relationships and communication. MAJOR AREAS OF ACCOUNTABILITY :• Assist students with the enrollment process, by answering questions, directing them to critical information and clarifying the admissions process.• Build rapport and provide guidance for students interested in obtaining a degree.• Receive and follow-up on potential students via videoconference, phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.• Provide essential information related to admissions requirements and enrollment processes to prospective students.• Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs• Qualify and advise students for various academic programs.• Searches and analyses transcripts; determines whether transcripts satisfy prerequisite completion; records results in database; tracks and reevaluates application status as new transcripts are received.• Consult with other admission staff and university departments to ensure an excellent student experience.• Performs duties in support of University’s core values;• Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature; etc. TRAVEL :Position may require local driving and/or overnight travel to other campuses. Bachelor’s Degree required. Minimum of five years’ customer service, account management or relationship building experience, preferably in health sciences. Strong understanding of the health sciences industry and profession, including degrees and professional pathways, as well as the ability to communicate well with comprehension of medical industry and terminology. Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies. Familiarity with the needs of international students and a diverse student population. Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) Excellent telephone skills. Experience with student management systems and associated technology. Valid driver’s license for State of residence and at least minimum liability insurance required by State. Ability to travel within the United States as necessary – no more than 20% travel.
Laureate Education 17600 W Valley Hwy, Tukwila, WA 98188, USA Full-Time
May 19, 2018
Enrollment Advisor
GENERAL SUMMARY Enrollment Advisors advise, educate, consult, support, enroll and retain qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. This role is critical to the business as it is the first impression potential candidates receive from Laureate Education. Enrollment Advisor’s performance is assessed based on quality of outbound and inbound calls, lead contact activity, completeness of applications, attitude, working relationships and communication. All Enrollment Advisors actively participate in training sessions and activities to facilitate student enrollments and team collaboration. ESSENTIAL DUTIES AND RESPONSIBILITIES Contribute to the growth of the business and to new students enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs Receive and follow-up professionally on potential students via phone, email, fax, direct mail and student inquiries relating to obtaining advanced degrees Keep accurate records and follow organizational policy to maximize business opportunities Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest Provide a positive and superior student experience Consistently seek opportunity to enhance student growth by referral generation. Maintain a high level knowledge of current products, processes, policies and industry Demonstrate expertise in various steps of the enrollment process including specialized areas such as financial aid Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift Create consistent and observable documentation in a regulated environment and throughout the student cycle Demonstrate strong team relationships by working collaboratively with direct team and other departments Ability to counsel student concerns through active listening Actively participate in continuous training and special projects Perform other duties as assigned or apparent Understand and communicate the value propositions of our brands, and those of our competitors, in order to be able to provide an excellent student experience by offering the right program and start date Must comply with Laureate code of business conduct and ethics policy in all professional activities KNOWLEDGE, SKILLS AND ABILITIES Minimum of 1-3 years of customer service, account management or relationship building experience preferred Working knowledge of Microsoft Office (Word, Excel, Power Point) Must possess confident telephone presence Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and degree programs offered to students Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete Enrollment Advisor training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies EDUCATION and/or EXPERIENCE Bachelor’s Degree highly preferred.
Laureate Education San Antonio, TX, USA Full-Time
May 12, 2018
Associate Enrollment Advisor
GENERAL SUMMARY Associate Enrollment Advisors are working as a junior advisor learning the skills of an Enrollment Advisor who are qualified to attract and retain University of Liverpool students. The Associate Advisor will gain experience communicating with potential students regarding their personal and professional development goals to identify a higher education program that best fits their needs. This role will receive extensive internal training utilizing tools and resources to promote success in this position. An Associate Enrollment Advisor will be responsible for learning the consultative advising approach to attract potential students in selecting the appropriate academic program. ESSENTIAL DUTIES AND RESPONSIBILITIES · Seeks to successfully develop relationships with the prospect through consistent outreach by providing a service of excellence and consistent support to ensure successful retention of the student. · Utilize resources learned during training program to excel at understanding current products, processes, policies and industry knowledge. · Understand and apply knowledge of the various steps in the enrollment process to include specialized areas such as financial aid. · Implement strategies to communicate the value propositions of our brands in order to be able to provide an excellent student experience by offering the right program and start date through various communication methods such as phone/mail/fax/direct mail to enable the prospect to make an informed decision for the appropriate academic program. · Contribute to team enrollment goals by guiding prospective students through the University’s enrollment process and assessing potential applicants and determine if they are qualified to apply and enroll in selected academic programs. · Conduct quality inbound/outbound communications, lead activity, complete/accurate applications, professional demeanor, and positive working relationships. · Consistently keep track of, enters information into computer software and ensures accurate student information while observing confidentiality of information in a regulated environment. · Maintains positive relationships with students to help support program persistence and generate referral activity. · Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift. · Participation in training sessions and activities to facilitate student enrollments and team collaboration is expected. · Performs other duties as assigned or apparent. KNOWLEDGE, SKILLS AND ABILITIES · Minimum of 0-12 months of customer service, account management or relationship building experience in a high call volume environment highly preferred · Working knowledge of Microsoft Office (Word, Excel, Power Point) · Must demonstrate professional telephone presence · Must possess excellent verbal, written and interpersonal communication skills · Must be self-motivated and able to work effectively in a team environment · Demonstrate ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards · Ability to learn and understand current and new products and degree programs offered to students · Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities · Ability to learn consultative skills · Ability to build a robust pipeline of business · Demonstrate ability to adapt to change in a fast-paced environment · Must possess ability to receive constructive feedback and demonstrate accountability · Must possess critical thinking, problem solving skills and good judgment · Must successfully complete New Hire Training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor · Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies · Must comply with Laureate code of business conduct and ethics policy in all professional activities EDUCATION and/or EXPERIENCE Bachelor’s Degree preferred
Laureate Education Columbia, MD, USA Full-Time
May 04, 2018
Enrollment Advisor
GENERAL SUMMARY Enrollment Advisors advise, educate, consult, support, enroll and retain qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. This role is critical to the business as it is the first impression potential candidates receive from Laureate Education. Enrollment Advisor’s performance is assessed based on quality of outbound and inbound calls, lead contact activity, completeness of applications, attitude, working relationships and communication. All Enrollment Advisors actively participate in training sessions and activities to facilitate student enrollments and team collaboration. ESSENTIAL DUTIES AND RESPONSIBILITIES Contribute to the growth of the business and to new students enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs Receive and follow-up professionally on potential students via phone, email, fax, direct mail and student inquiries relating to obtaining advanced degrees Keep accurate records and follow organizational policy to maximize business opportunities Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest Provide a positive and superior student experience Consistently seek opportunity to enhance student growth by referral generation. Maintain a high level knowledge of current products, processes, policies and industry Demonstrate expertise in various steps of the enrollment process including specialized areas such as financial aid Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift Create consistent and observable documentation in a regulated environment and throughout the student cycle Demonstrate strong team relationships by working collaboratively with direct team and other departments Ability to counsel student concerns through active listening Actively participate in continuous training and special projects Perform other duties as assigned or apparent Understand and communicate the value propositions of our brands, and those of our competitors, in order to be able to provide an excellent student experience by offering the right program and start date Must comply with Laureate code of business conduct and ethics policy in all professional activities KNOWLEDGE, SKILLS AND ABILITIES Minimum of 1-3 years of customer service, account management or relationship building experience preferred Working knowledge of Microsoft Office (Word, Excel, Power Point) Must possess confident telephone presence Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and degree programs offered to students Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete Enrollment Advisor training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies EDUCATION and/or EXPERIENCE Bachelor’s Degree highly preferred.
Laureate Education Tempe, AZ, USA Full-Time
May 04, 2018
Customer Service Manager
GENERAL SUMMARY The Customer Service Manager will manage, coach and help to develop the customer service team. The manager will work with the Site Director to ensure that the highest level of performance is achieved for their team. ESSENTIAL DUTIES AND RESPONSIBILITIES · Provide leadership, supervision, development, support and evaluation for a team of Customer Service employees · Manage daily functions of the Customer Service Team · Ensure that performance metrics are met/exceeded and a positive student experience is maintained at all times · Create customer service strategies that can be implemented, measured, and tracked · Analyze situations, take action to address related issues and implement best practices to meet business requirements · Maintain a positive relationship with Enrollment teams at all locations, Enrollment Operations (title) and with other departments · Work on assigned committees and teams within the organization · Required travel 10% or less OTHER DUTIES AND RESPONSIBILITIES · May perform other duties and responsibilities that management may deem necessary from time to time. MANAGEMENT/SUPERVISORY RESPONSIBILITIES · Supervise and manage the daily responsibilities of the Customer Service Center and employees EDUCATION and/or EXPERIENCE · Must have 2 – 5 years Call Center Management experience · Excellent customer service skills and knowledge, 3 – 5 years of related experience · Excellent project management skills · Working knowledge of CRM center technologies and CRM data entry experience, preferred · Personal computer skills; working knowledge of Microsoft Office products (work, excel, Power Point) and Internet applications · Ability to work in a fast paced environment · Bachelor’s Degree, preferred
Laureate Education Columbia, MD, USA Full-Time
May 04, 2018
Enrollment Advisor
GENERAL SUMMARY Enrollment Advisors advise, educate, consult, support, enroll and retain qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. This role is critical to the business as it is the first impression potential candidates receive from Laureate Education. Enrollment Advisor’s performance is assessed based on quality of outbound and inbound calls, lead contact activity, completeness of applications, attitude, working relationships and communication. All Enrollment Advisors actively participate in training sessions and activities to facilitate student enrollments and team collaboration. ESSENTIAL DUTIES AND RESPONSIBILITIES Contribute to the growth of the business and to new students enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs Receive and follow-up professionally on potential students via phone, email, fax, direct mail and student inquiries relating to obtaining advanced degrees Keep accurate records and follow organizational policy to maximize business opportunities Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest Provide a positive and superior student experience Consistently seek opportunity to enhance student growth by referral generation. Maintain a high level knowledge of current products, processes, policies and industry Demonstrate expertise in various steps of the enrollment process including specialized areas such as financial aid Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift Create consistent and observable documentation in a regulated environment and throughout the student cycle Demonstrate strong team relationships by working collaboratively with direct team and other departments Ability to counsel student concerns through active listening Actively participate in continuous training and special projects Perform other duties as assigned or apparent Understand and communicate the value propositions of our brands, and those of our competitors, in order to be able to provide an excellent student experience by offering the right program and start date Must comply with Laureate code of business conduct and ethics policy in all professional activities KNOWLEDGE, SKILLS AND ABILITIES Minimum of 1-3 years of customer service, account management or relationship building experience preferred Working knowledge of Microsoft Office (Word, Excel, Power Point) Must possess confident telephone presence Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and degree programs offered to students Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete Enrollment Advisor training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies EDUCATION and/or EXPERIENCE Bachelor’s Degree highly preferred.
Laureate Education Columbia, MD, USA Full-Time
May 03, 2018
Enrollment Advisor
GENERAL SUMMARY Enrollment Advisors advise, educate, consult, support, enroll and retain qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. This role is critical to the business as it is the first impression potential candidates receive from Laureate Education. Enrollment Advisor’s performance is assessed based on quality of outbound and inbound calls, lead contact activity, completeness of applications, attitude, working relationships and communication. All Enrollment Advisors actively participate in training sessions and activities to facilitate student enrollments and team collaboration. ESSENTIAL DUTIES AND RESPONSIBILITIES Contribute to the growth of the business and to new students enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs Receive and follow-up professionally on potential students via phone, email, fax, direct mail and student inquiries relating to obtaining advanced degrees Keep accurate records and follow organizational policy to maximize business opportunities Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest Provide a positive and superior student experience Consistently seek opportunity to enhance student growth by referral generation. Maintain a high level knowledge of current products, processes, policies and industry Demonstrate expertise in various steps of the enrollment process including specialized areas such as financial aid Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift Create consistent and observable documentation in a regulated environment and throughout the student cycle Demonstrate strong team relationships by working collaboratively with direct team and other departments Ability to counsel student concerns through active listening Actively participate in continuous training and special projects Perform other duties as assigned or apparent Understand and communicate the value propositions of our brands, and those of our competitors, in order to be able to provide an excellent student experience by offering the right program and start date Must comply with Laureate code of business conduct and ethics policy in all professional activities KNOWLEDGE, SKILLS AND ABILITIES Minimum of 1-3 years of customer service, account management or relationship building experience preferred Working knowledge of Microsoft Office (Word, Excel, Power Point) Must possess confident telephone presence Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and degree programs offered to students Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete Enrollment Advisor training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies EDUCATION and/or EXPERIENCE Bachelor’s Degree highly preferred.
Laureate Education San Antonio, TX, USA Full-Time
Apr 30, 2018
Intern- Health, Safety & Environment - Portsmouth, NH, USA
  HSE Intern: Based on the interns background, field of study and interests, intern positions will work directly with Sprague’s Environmental and Safety Managers. This is a great opportunity to learn about the industrial side of environmental and safety compliance, sustainability, strategy planning, investigations, remediation, and performance reporting. Responsibilities:  In particular, interns will be involved in: Environmental reporting efforts to ensure compliance with Federal, State and local requirements associated with potential impacts to air, water, and land. Incident investigations to determine root cause and corrective actions to avoid incident recurrence. Development of policies and procedures to improve environmental and safety performance. Compiling data and conducting analysis on strategic key performance indicators to identify and respond to significant trends. Assisting with remediation and reclamation efforts. Assisting with Environmental and Safety audits at various locations throughout New England, NY and Quebec. The candidates must be willing to work in a fast pace environment and have a strong desire to contribute to efforts that minimize potential risk, improve performance, and add value. Sprague is an EEO/AA employer.  We strongly encourage minorities, females, Vets and individuals with disabilities to apply. As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information -PLEASE CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOU APPLICATION PROCESS:  https://recruiting.ultipro.com/SPR1005/JobBoard/17902b3d-1500-1fbc-82f1-12a85d5288ed/OpportunityDetail?opportunityId=2c614cee-b154-487e-971f-870b7ff9e7a3
Sprague Operating Resources LLC Portsmouth, NH, USA Intern
Apr 25, 2018
Enrollment Advisor
GENERAL SUMMARY Enrollment Advisors advise, educate, consult, support, enroll and retain qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. This role is critical to the business as it is the first impression potential candidates receive from Laureate Education. Enrollment Advisor’s performance is assessed based on quality of outbound and inbound calls, lead contact activity, completeness of applications, attitude, working relationships and communication. All Enrollment Advisors actively participate in training sessions and activities to facilitate student enrollments and team collaboration. ESSENTIAL DUTIES AND RESPONSIBILITIES Contribute to the growth of the business and to new students enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs Receive and follow-up professionally on potential students via phone, email, fax, direct mail and student inquiries relating to obtaining advanced degrees Keep accurate records and follow organizational policy to maximize business opportunities Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest Provide a positive and superior student experience Consistently seek opportunity to enhance student growth by referral generation. Maintain a high level knowledge of current products, processes, policies and industry Demonstrate expertise in various steps of the enrollment process including specialized areas such as financial aid Ensure readiness and availability to make and receive correspondence and communication throughout the entire shift Create consistent and observable documentation in a regulated environment and throughout the student cycle Demonstrate strong team relationships by working collaboratively with direct team and other departments Ability to counsel student concerns through active listening Actively participate in continuous training and special projects Perform other duties as assigned or apparent Understand and communicate the value propositions of our brands, and those of our competitors, in order to be able to provide an excellent student experience by offering the right program and start date Must comply with Laureate code of business conduct and ethics policy in all professional activities KNOWLEDGE, SKILLS AND ABILITIES Minimum of 1-3 years of customer service, account management or relationship building experience preferred Working knowledge of Microsoft Office (Word, Excel, Power Point) Must possess confident telephone presence Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and degree programs offered to students Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete Enrollment Advisor training, including product evaluations and telephone assessments before being certified as an Enrollment Advisor Must maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies EDUCATION and/or EXPERIENCE Bachelor’s Degree highly preferred.
Laureate Education San Antonio, TX, USA Full-Time
Apr 25, 2018
Coord Academico Grado
Coordinate the assigned sales team to achieve the campaign's sales objectives for the assigned area (BA, graduate degree, vocational training) by providing comprehensive, fast, effective and quality customer service. Admissions Team Coordination Coordinate tasks related to customer acquisition, follow-up and lead conversion in assigned area to achieve the established enrollment goals. Coordinate competition analyses. Guide sales representatives to correctly identify new business opportunities within the assigned area. Carry out sales training and information sessions for other departments. Coordinate the input of commercial data in the management systems (CRM and SIGECA). Train, motivate and foster the commitment of dependent staff. Records and Statistics . Coordinate the registration of all sales data. Manage and oversee indicators. 1.Support Colleges and Departments Support the Marketing Department in developing Marketing Plans, ensuring students are aware of the assigned area. Serve as the link between the different colleges and the sales representatives Required Degree: BA & Graduate Degree Other Degrees: Graduate Degree in Marketing or Sales Languages: English (C1) – Fluent and another European languages (Italian, Portuguese, French, German & Turkish). Knowledge: People management demonstrate skills, sales competences, m arket Analysis. Marketing Plan. Experience: A minimum of 4 years of sales experience. Experience with team management highly valued. A background in the services sector is valued. Skills: Customer Focused, Excellence, Team Management, and Negotiation, Persuasive .
Laureate Education Villaviciosa de Odón, Madrid, Spain Full-Time
Apr 25, 2018
Asesor Comercial
Contribuir a lograr los objetivos de ventas de la campaña, en el área de su responsabilidad (grado, postgrado, ciclos formativos), mediante un servicio integral, rápido, efectivo y de calidad en la atención al cliente. 1. Análisis y Desarrollo de Negocio • Realizar las tareas de captación, seguimiento y conversión de clientes en las actividades propias de su área, para conseguir los objetivos de matriculación establecidos. • Llevar a cabo actividades de análisis de competencia. • Identificar nuevas oportunidades de negocio en su ámbito de responsabilidad y proponer iniciativas para la correspondiente captación de clientes. • Realizar acciones de formación e información comercial a otros departamentos. • Llevar a cabo el registro de datos comerciales en los sistemas de gestión (CRM y SIGECA) 2. Asesoramiento y Venta • Proporcionar atención personalizada mediante visitas*, proceso de ingreso, vía telefónica, mail. • Realizar acciones de promoción externa: presentaciones a colectivos profesionales, empresas, instituciones educativas, ferias. Idiomas: Nivel C1 de inglés. Deseable dominio de otros idiomas. Conocimientos: Análisis de Mercado. Plan de Marketing. Do minio de herramientas informáticas. Experiencia: Experiencia mínima de 2/3 años, preferentemente en actividades comerciales o de trato directo con clientes, siendo valorable que provenga del sector servicios.
Laureate Education Villaviciosa de Odón, Madrid, Spain Full-Time
Apr 25, 2018
Enrollment Advisor
GENERAL SUMMARY: Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided. They are monitored on things such as the quality of outbound calls, inbound calls, lead contact activity, applications, attitude, working relationships and communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: Registers, communicates via email, phone and US Mail information regarding registration of participants attending CPE seminars, webinars and online CEU offerings. Responds to telephone and online Continuing Education registrations inquiries including location information, dates, tuition and available discounts in a timely manner. Build rapport and provide guidance for students interested in participating in a CPE seminar. Receive and follow-up on potential students via videoconference, phone, email, fax, and direct mail student inquiries relating to registration of CPE seminars. Provide essential information related to admissions requirements and enrollment processes to prospective students. Assess potential applicants and determine if they are interested in and/or qualified to apply and enroll in various degree programs in addition to their seminar registration(s). Consult with other CPE staff and university departments to ensure an excellent student experience. Performs duties in support of University’s core values; Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature; etc. OTHER DUTIES AND RESPONSIBILITIES May perform other duties and responsibilities that management may deem necessary from time to time. TRAVEL REQUIREMENTS Position may be required to travel. EDUCATION and/or EXPERIENCE: Bachelor’s Degree preferred. Minimum of three years’ customer service, account management or relationship building experience Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies. Familiarity with the needs of international students and a diverse student population. Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) Excellent telephone skills. Experience with student management systems and associated technology preferred.
Laureate Education St Augustine, FL, USA Full-Time
Jan 23, 2018
Hazardous Materials Tech
Essential Duties and Responsibilities: Execution of fieldwork encompassed in tank car, tank truck chemical transfers, packaging and disposal, emergency spill response and site cleanup projects while under no supervision. All associated shop duties.  Respond to Chemical releases, train derailments, Industrial fires and under varying weather and work conditions.  Load/ unload drums, cylinders, equipment from and into vans, flatbeds, trailers  Perform confined space work inside tanks of varying dimensions; involving squatting and crawling for possible extended periods.  Follow directions, read/write/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.  Understand and comply with company and client safety standards setting the example.  Operate a forklift, bobcat, diaphragm pumps, transfer equipment, and heavy equipment, after orientation and proper training.  Attach and operate equipment attachments for various vehicles (forklift, bobcat, etc.).  Set up a containment reduction zone consistent with OSHA regulations.  Layout and operation of Company equipment including a variety of construction/rental equipment.  Minimum Qualifications and Experience: High School or GED (or equivalent reading, writing and reasoning skills). Some experience performing related work (firefighting, emergency response, general construction, industrial cleaning) preferred.  Must be able to attend and pass any OSHA required training necessary for job functions. Including HAZWOPPER certification, including annual refreshers  must become Confined Space Qualified.   CDL preferred but not required. Travel required.  Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verification, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. 
United Professional Services, LTD Fort Worth, 76131, United States Full-Time