1033 senior customer success manager jobs found

Biogen About This Role The Senior Manager, US Forecasting will be an integral part of the Decision sciences- Forecasting Center of Excellence team and will assist in developing and maintaining the forecast models for the US business for Biogen North America Franchises, leveraging both primary and secondary data assets to drive accurate predictions and providing valuable insights for strategic planning and resource allocation across multiple indications. The individual will work cross-functionally to gather inputs for the forecast, socialize outputs, and run sensitivities and ad hoc analyses. The individual will help the business build objective and fact-based forecasts and scenarios that enable the business to make data-driven decisions that maximize shareholder value. The role offers a mix of analytical, strategic, and operational work and the opportunity to collaborate with a wide array of stakeholders at various levels to help drive business success. The individual will...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Product Operations Lead Position Overview Our client is a well-established consumer financial services company undergoing a large-scale digital and product transformation. They are building new ways of working across Product, Design, Engineering, and Go-to-Market teams and are hiring a Product Operations Lead to help scale product excellence and measurable impact across the organization. This is a hybrid opportunity, onsite Tuesday, Wednesday, and Thursday in New York, NY, Wilmington, DE, Baltimore, MD, or Dallas/Irving, TX. The Product Operations Lead will focus on building the systems, partnerships, and visibility that enable teams to consistently deliver high-quality product outcomes that drive customer retention and growth. This role is highly hands-on and fluid-one day focused on documentation and workflows, another on training and enablement, and another on experimenting with GenAI tools to redefine how Product, Design, and Engineering operate in an...

Creative Circle Product Operations Lead Position Overview Our client is a well-established consumer financial services company undergoing a large-scale digital and product transformation. They are building new ways of working across Product, Design, Engineering, and Go-to-Market teams and are hiring a Product Operations Lead to help scale product excellence and measurable impact across the organization. This is a hybrid opportunity, onsite Tuesday, Wednesday, and Thursday in New York, NY, Wilmington, DE, Baltimore, MD, or Dallas/Irving, TX. The Product Operations Lead will focus on building the systems, partnerships, and visibility that enable teams to consistently deliver high-quality product outcomes that drive customer retention and growth. This role is highly hands-on and fluid-one day focused on documentation and workflows, another on training and enablement, and another on experimenting with GenAI tools to redefine how Product, Design, and Engineering operate in an...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Product Operations Lead Position Overview Our client is a well-established consumer financial services company undergoing a large-scale digital and product transformation. They are building new ways of working across Product, Design, Engineering, and Go-to-Market teams and are hiring a Product Operations Lead to help scale product excellence and measurable impact across the organization. This is a hybrid opportunity, onsite Tuesday, Wednesday, and Thursday in New York, NY, Wilmington, DE, Baltimore, MD, or Dallas/Irving, TX. The Product Operations Lead will focus on building the systems, partnerships, and visibility that enable teams to consistently deliver high-quality product outcomes that drive customer retention and growth. This role is highly hands-on and fluid-one day focused on documentation and workflows, another on training and enablement, and another on experimenting with GenAI tools to redefine how Product, Design, and Engineering operate in an...

Creative Circle Associate Director, Digital Product Manager - Insurance (Optional Products) Position Overview Our client is a well-established consumer financial services company undergoing a significant digital transformation. They are expanding their Digital Product organization to build connected, customer-centric experiences across lending, credit, insurance, and financial wellness. The Associate Director, Digital Product Manager is a senior individual contributor role within the Digital Product Team, responsible for defining and driving the digital strategy for the organization's optional insurance products. This role does not manage a team and does not have a dedicated scrum team; instead, it requires a highly experienced product leader who can work across domains and teams, scope new initiatives, and influence delivery through strong product thinking and stakeholder alignment. This role owns the end-to-end digital insurance experience across web and mobile, with a...

Creative Circle Product Operations Lead Position Overview Our client is a well-established consumer financial services company undergoing a large-scale digital and product transformation. They are building new ways of working across Product, Design, Engineering, and Go-to-Market teams and are hiring a Product Operations Lead to help scale product excellence and measurable impact across the organization. This is a hybrid opportunity, onsite Tuesday, Wednesday, and Thursday in New York, NY, Wilmington, DE, Baltimore, MD, or Dallas/Irving, TX. The Product Operations Lead will focus on building the systems, partnerships, and visibility that enable teams to consistently deliver high-quality product outcomes that drive customer retention and growth. This role is highly hands-on and fluid-one day focused on documentation and workflows, another on training and enablement, and another on experimenting with GenAI tools to redefine how Product, Design, and Engineering operate in an...

Capital One Senior Associate, Artificial Intelligence and Machine Learning Technical Risk - Enterprise Services Risk, Cyber Risk & Analysis The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines...

Capital One Senior Associate, Artificial Intelligence and Machine Learning Technical Risk - Enterprise Services Risk, Cyber Risk & Analysis The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines...

Capital One Senior Associate, Artificial Intelligence and Machine Learning Technical Risk - Enterprise Services Risk, Cyber Risk & Analysis The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One's continued stability and success. You should consider this role if you're someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How you'll make an impact: The Manager Pricing Strategy and Analytics is an essential role for driving growth and profitability of the retail business. As part of a high-performing team this role will evaluate pricing strategy from a customer stand-point, gather cross-functional partner input, build roadmap of changes, evaluate margin impact, and present options to leadership. An ideal candidate will have a strong technical foundation for analytics, be comfortable communicating with a cross functional team, and be able to...

Carter's, Inc. Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: The Accounts Receivable & Collection Analyst position focuses on collecting outstanding invoices, reconciling complex disputes for our domestic and global customers; managing and preventing the continuation of outstanding past due to receivables while ensuring customer satisfaction and proactive sales engagement. This role typical reports into the Accounts Receivable and Claims Manager and is based in our Buckhead office in our hybrid work environment. Accounts Receivable &...

Apex Systems, Inc. Job#: 3018875 Job Description: Sr. Product Manager, Social Platforms As the Senior Product Manager - Social Platforms, you will lead the vision, strategy, and execution for the technology ecosystem powering our social programs. You'll partner closely with Marketing and Technology teams to build scalable, innovative platforms that empower social storytelling - across Influencer, Affiliate, Local Social, and Ambassador channels. Responsibilities: - Define the long-term vision and strategy for social products, identifying market opportunities through competitive analysis and stakeholder engagement. - Own and manage product roadmaps and feature backlogs, gathering and documenting requirements, and analyzing customer and product data to inform priorities and development cycles. - Turn customer and business insights into actionable priorities, setting objectives and key performance indicators, and defining user and business acceptance...

Kaiser Permanente The Process Improvement Consultant III partners with clinical and operational leaders, as well as frontline physicians and staff, to lead improvement work and drive sustainable change across outpatient services. Using Lean principles and A3 thinking, this role emphasizes data-driven problem solving, coaching, and facilitation. Consultants analyze small and large data sets using visual and analytical tools to define problem scope, clarify stakeholder needs, identify gaps and root causes, inform solution design, manage risks, and support sustainment. Through coaching and facilitation, the consultant strengthens leadership behaviors, influences change and builds teams- problem-solving capability. Reporting to a Senior Manager within the Performance Improvement and Consulting department, the Consultant drives multiple improvement efforts concurrently, applying project management practices and leader standard work to deliver high-quality outcomes in complex,...

University of Michigan How to Apply To be considered, a cover letter and resume are required. The cover letter must be the leading page of your resume and should: Specifically outline the reasons for your interest in the position and Outline your particular skills and experience that directly relate to this position. Starting salaries will vary depending upon the qualifications and experience of the selected candidate. Job Summary The University of Michigan's Information and Technology Services (ITS) is seeking an experienced and innovative Cellular Core/Network Automation DevOps Engineer Senior to join our Infrastructure Engineering team. In this role, you will contribute to the design of advanced private and public cellular, RF, IP network, and protocol transport infrastructure powering campus-wide communications - working with RF/network systems leads and architects to advance the University's strategic U-M Net Cellular service, communications systems architecture...

Creative Circle Our client is looking for a Footwear Color Designer to join their team! This is a 40 hr/week role, hybrid (4 days a week onsite) in Los Angeles, CA! Top Must-Haves: - Adobe suite fluency. - Experience working in fast-paced fashion environments. - Knowledge of color achievability and execution on range of materials. - Basic Knowledge of footwear construction and processes. - Comfortable presenting design work to multifunctional teams. - Able to compose color palettes that work for both apparel & footwear materials and processes. - Someone who is process oriented yet adaptable to changing business asks. Nice to haves: - Basic knowledge of textiles, leathers, and synthetic materials. - Footwear experience at athletic footwear companies. - Experience uploading to Aurora or other similar systems to hand off and manage product. - Have worked in a startup environment or fast pace companies. - Solid organization skills. - Knowledge or interest in...