11 technical support analyst jobs found

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that makes a...

About this role J ob Description: As a part of TECH & OPS-WTS-WEB CONTENT & OPERATIONS department, you will be responsible for supporting web content and enhancing publishing o perations. Your role involves collaborating with various teams (digital, development, platform engineering, in-house publishers) to ensure the seamless execution of web content strategies and queue management . You will leverage your expertise in web development, digital marketing, and project management to enhance the user experience and drive business objectives . Key Responsibilities: M anage, and optimize web content to ensure it aligns with business goals and stakeholder needs. Support web publishing and relationship with the regional Content Creators/Web Managers. Collaborate with cross-functional teams, including marketing, IT, and digital marketing , to implement web content strategies. Manage and monitor marketing campaigns, including planning, and...

About this role Analyst, Investment Accounting Are you an Investment Accounting professional searching for a rewarding, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Analyst to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part...

About this role UC Operations Level 2 The UC Operations Level 2 team provides 24x7 Level 1-2 operational support for all voice and video systems, ensuring the highest availability for our employees worldwide. We are seeking a detail-oriented team member whose primary responsibility will be to monitor system alerts and proactively maintain the health of our communications infrastructure. Primary Responsibilities: Monitor real-time system alerts and dashboards for all voice and video platforms (Cisco VOIP, IPC Unigy Trading, Voice Recording, Call Center Systems, Video Conferencing Infrastructure). Triage, investigate, and respond to alerts, ensuring timely identification and resolution of incidents. Coordinate with external vendors and telecommunications providers (telcos) for troubleshooting, maintenance, and resolution of service impacting issues, ensuring adherence to SLAs and timely updates. Manage and resolve business as usual (BAU) incidents and service requests,...

About this role Business Unit Overview: BlackRock Finance and Strategy consists of Finance professionals in disciplines such as Corporate Accounting, Financial Planning, Accounting Policy, Tax, Business Management, Treasury, and Corporate Strategy. The Finance Platform Strategies (FPS) group is responsible for long-term management of the Finance operating platform which includes both third-party as well as proprietary solutions, and technology initiatives which span all of the above disciplines. Role Description: The FPS group drives the strategic vision for and implementation of initiatives to enhance our platform capabilities and delivers day-to-day oversight and management of the platform. The team collaborates closely with partners across the Finance organization and BlackRock's Aladdin Engineering team. We are seeking a detail-oriented developer to join our analytics Center of Excellence in our Gurgaon office. The role will initially include substantial hands-on...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The Technical SEO Lead will be responsible for ensuring the technical health and performance of BlackRock's digital properties across global markets. This role is primarily technical-focused on optimizing site architecture, speed, crawlability, and indexability to maximize organic visibility and user...

About this role We are looking for an experienced individual to lead the RQA Control Assurance & Testing Team in Mumbai, India. Business Overview Understanding and managing risk is the cornerstone of BlackRock's approach to responsible investing. The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. Our mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenge to drive better business and investment outcomes. RQA promotes BlackRock as a leader in risk management by providing independent top-down and bottom-up oversight to help identify investment, counterparty, operational, regulatory, technology, and third-party risks. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of...

About this role About BlackRock BlackRock is a global leader in asset management, providing world-class investment, risk management, and advisory services. Aladdin, our central technology platform, integrates investment management functions to help organizations make informed decisions, manage risk, and trade efficiently, driving better outcomes for investors and institutions worldwide. About the Aladdin COO Team The Aladdin COO team supports thousands of professionals across engineering, data, product, client support, sales, and marketing. Within this group, the Business Management team manages strategic initiatives, delivers analytical insights, and drives operational excellence. The Business Management team engages senior leadership as subject matter experts in a variety of areas including budget and P&L expense management, headcount, recruiting, people topology, procurement, vendor strategy and more, to ensure smooth operations and continuous improvement. We...

About this role About this role At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We know that strength comes from diversity and will embrace your unique skills and perspectives while giving you the opportunity to grow technically and as an individual. With over USD $10 trillion of assets, we have a fiduciary responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. BlackRock also places Sustainability at the center of our investment process and being a developer at BlackRock means you get the best of both worlds: working for one of the most progressive financial companies and also being part of a software engineering team responsible for next generation technology and solutions. About Post Trade Accounting (PTA): One of the largest areas of investment in Aladdin A rapidly growing, thriving business, with significant green...

About this role About Aladdin Data ( AD ) Data is at the heart of Aladdin and increasingly the ability to acquire , store, analyse and gain insight from data has become a key component of our competitive advantage. The Aladdin Data ( AD ) team is responsible for the data ecosystem within BlackRock. Our goal is to build and maintain a leading-edge Enterprise Data Platform (EDP) that provides highly available , consistent data of the highest quality for all users of the platform, notably investors, operations teams and data analysts internally and at investment management firms around the world . EDP support s four outcomes that , together, enable BlackRock's data strategy: P rovide high quality, reliable data and services to power the core investment processes for Aladdin clients E nable Aladdin clients to reduce operational overhead and improve client service by offering both Aladdin data and BlackRock -generated premium content through a commercial data...

About this role About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated...