11 risk manager jobs found

New York Life Insurance Company Location Designation: Fully Remote Overview: Responsible for managing and driving the new business processes for a successful implementation of New York Life Group Benefit Solutions (GBS) products for new and existing GBS clients. Directs and coordinates all aspects of the implementation process for clients. Delivers upon the service moments that matter by ensuring clear and concise communication, guiding the client and broker throughout the implementation. Ultimately, fulfills the promises we make to the client in the sales process: to build their employee benefits program through transparency, communication, trusted consultation, product expertise, and service excellence. Responsibilities Primarily focuses on implementing multiple product policy types (all product types of LAD, VB, Absence or combination) of moderate complexity and administrative needs at a time for clients with more than 1,000 - 4,999+ lives. Responsible...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Absence Subject Matter Expert (SME), Complex Implementations, provides advanced subject matter expertise to support complex new business and in-force absence implementations. This role partners closely with the Implementation Manager to ensure thorough discovery, accurate translation of client requirements, and effective implementation of absence and leave solutions aligned with New York Life's administrative capabilities. The SME serves as a senior technical resource for complex absence implementations, including FMLA, PFML, ADA, state-mandated programs, company leave policies, and integrated disability/leave solutions. The role focuses on operational design, compliance alignment, and high-quality execution to support successful go-live and client satisfaction. What You'll Do: Strategic Client Advisory & Discovery Lead detailed absence discovery sessions for complex...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Specialist is accountable for the end-to-end delivery of assigned New York Life Group Benefit Solutions (GBS) product implementations for new and existing clients. This role leads implementations from point of sale through transition to ongoing account management, ensuring timely, accurate, and high-quality execution. Operating under manager oversight, the Implementation Specialist independently manages a portfolio of low to moderate complexity cases and is responsible for overall implementation outcomes. The role provides structured client guidance, applies professional judgment within established guidelines, and drives cross-functional coordination to deliver a positive and seamless client experience. What You'll Do: End-to-End Implementation Ownership Owns the full lifecycle of assigned implementations, including enrollment readiness, data exchange...

New York Life Insurance Company Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The National Accounts Team Lead is responsible for leading, developing, and driving performance of Account Executives within the West Region. Partnering closely with the Region Lead, this role ensures Regional and National strategies are translated into strong execution, sustained growth,...

New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based. Role Overview: The Corporate Vice President (CVP), Service Operations Delivery Lead is accountable for the execution and delivery of approved initiatives across the GBS Service Operations division, ensuring initiatives move from approval to successful implementation and user adoption. This role is accountable for translating strategic priorities into actionable initiatives, aligning work across all initiatives including technology and portfolio-funded efforts, and ensuring disciplined execution that delivers measurable business outcomes. This leader oversees the Experience Owner (EO) function and team, and partners closely with Senior Experience Owners (Sr. EOs), Operations leaders, and shared services to ensure strategy, planning,...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Purchase Experience - Insights & Analytics Location Designation: Hybrid - 1 day per week --- Role Overview: We are seeking a senior analytics leader to serve as the primary owner of how Purchase Experience (PX) performance against its Objectives & Key Results (OKRs) is defined, measured, and communicated. This role is responsible for governing and communicating the metrics that inform leadership's understanding of operational performance across new business and underwriting. The individual in this position will operate as a senior individual contributor, leading through expertise and judgment. The role requires executive presence, independent ownership of recurring leadership reporting, and the ability to translate complex operational data into clear, insight-driven guidance. The successful candidate will balance technical depth with business acumen, ensuring that PX...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Director provides strategic leadership and operational governance for end-to-end client implementations for Group Benefit Solutions (GBS). This role leads a team of Implementation Resources to ensure consistent, high-quality delivery of complex, multi-product implementations. The Director translates organizational strategy into execution standards, drives service excellence, and ensures operational effectiveness across life, accident, disability, and voluntary products. The role is accountable for client outcomes, implementation velocity, operational efficiency, and overall service differentiation in the marketplace. What You'll Do: Leadership & Talent Development Lead and develop a team of 10-15 implementation resources. Foster a high-performance culture focused on accountability, continuous improvement, recognition, and open communication....

New York Life Insurance Company Location Designation: Fully Remote Role Overview : The Strategic Partnerships Senior Associate plays a key role in optimizing strategic vendor and Business Process Outsourcing (BPO) relationships that enable Group Benefit Solutions (GBS) operations at scale. This position combines operational execution, vendor governance, process engineering, and cross-functional collaboration to drive service excellence, cost efficiency, and transformation initiatives. This role is ideal for a highly analytical, solutions-oriented professional who thrives in a matrixed environment and is motivated by improving end-to-end operational performance through strong partnership management. What You'll Do : Strategic Partner Execution & Governance Manage day-to-day execution of strategic partner engagements, ensuring delivery aligns with SLAs, contractual commitments, and business objectives. Support governance of MSAs, SOWs, and...

New York Life Insurance Company Location Designation: Fully Remote Job Title: New York Life Group Benefits Solutions (GBS) - Data Governance and Stewardship Leader Location: Remote or Hybrid/Philadelphia, PA or New York Office Reports To: GBS Business Data Strategy Lead Employment Type: Full-Time Business Overview: The GBS Data Governance and Stewardship Leader will establish and scale a sustainable data governance framework as part of the Center of Excellence (COE). This role is responsible for driving data definitions and quality, delivering bestpractice training, and ensuring adherence to governance policies across the organization. As a key member of the COE Data & Analytics team, the leader will partner with IT and business teams to ensure that data can be trusted, remains secure, and is effectively leveraged to support strategic and operational decisionmaking. Role Overview: We are seeking an experienced Data Governance and Stewardship...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Job Description - Universal Purchase Experience Product Owner Overview of New York Life New York Life's culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here, you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. As a Fortune 100 company and industry leader, we offer opportunities to tackle meaningful challenges, grow your career, and make a real impact on the lives of others. Business Unit Overview New York Life's Purchase Experience (PX) value stream is transforming the end-to-end purchase experience for agents, clients, and operations across all product lines, including life insurance, annuities, long-term care, disability insurance, business solutions, and wealth management. Role Overview: Universal...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Enroller Manager is a senior individual-contributor role within New York Life Group Benefit Solutions, accountable for the strategic planning, execution, and continuous improvement of enrollment staffing operations. This role leads the end-to-end lifecycle of vendor enrollers (benefit counselors), ensuring enrollment events are staffed with high-quality, credentialed professionals who deliver an exceptional client and participant experience. Operating with a high degree of autonomy, the Enroller Manager serves as a subject matter expert (SME) for enrollment staffing strategy, group benefits enrollment practices, and vendor performance management. The role partners closely with Sales, Service, and Field Leadership to align staffing decisions with business priorities, cost efficiency, and client complexity. What You'll Do: Strategic Staffing & Workforce Planning...