11 lead client executive jobs found

New York Life Insurance Company Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The National Accounts Team Lead is responsible for leading, developing, and driving performance of Account Executives within the West Region. Partnering closely with the Region Lead, this role ensures Regional and National strategies are translated into strong execution, sustained growth,...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Director provides strategic leadership and operational governance for end-to-end client implementations for Group Benefit Solutions (GBS). This role leads a team of Implementation Resources to ensure consistent, high-quality delivery of complex, multi-product implementations. The Director translates organizational strategy into execution standards, drives service excellence, and ensures operational effectiveness across life, accident, disability, and voluntary products. The role is accountable for client outcomes, implementation velocity, operational efficiency, and overall service differentiation in the marketplace. What You'll Do: Leadership & Talent Development Lead and develop a team of 10-15 implementation resources. Foster a high-performance culture focused on accountability, continuous improvement, recognition, and open communication....

New York Life Insurance Company Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The National Account Executive (NAE) is responsible for strategic management of large and/or complex national accounts. This role focuses on driving revenue through deep customer engagement, consultative partnership, and the sale of additional products and services. The NAE leads the...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Specialist is accountable for the end-to-end delivery of assigned New York Life Group Benefit Solutions (GBS) product implementations for new and existing clients. This role leads implementations from point of sale through transition to ongoing account management, ensuring timely, accurate, and high-quality execution. Operating under manager oversight, the Implementation Specialist independently manages a portfolio of low to moderate complexity cases and is responsible for overall implementation outcomes. The role provides structured client guidance, applies professional judgment within established guidelines, and drives cross-functional coordination to deliver a positive and seamless client experience. What You'll Do: End-to-End Implementation Ownership Owns the full lifecycle of assigned implementations, including enrollment readiness, data exchange...

New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based, or remote candidates based in Iowa. Role Overview: Ensure the sustainment of the Continuous Improvement (CI) Management System within a single function or department in Service Operations. Coach Tier 1-2 leaders (Team Leads and Directors) on foundational Continuous Improvement (CI) tools and systems. Focus on local execution, capability building, and continuous improvement to support annual performance targets and team-level transformation. What You'll Do: Continuous Improvement (CI) Coaching & Capability Building: Coach Tier 1-2 leaders on core CI tools (e.g., RCPS, standard work, visual management) Build CI capabilities in individual teams to embed CI behaviors Facilitate CI onboarding for new hires using...

New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based. Role Overview: The Corporate Vice President (CVP), Service Operations Delivery Lead is accountable for the execution and delivery of approved initiatives across the GBS Service Operations division, ensuring initiatives move from approval to successful implementation and user adoption. This role is accountable for translating strategic priorities into actionable initiatives, aligning work across all initiatives including technology and portfolio-funded efforts, and ensuring disciplined execution that delivers measurable business outcomes. This leader oversees the Experience Owner (EO) function and team, and partners closely with Senior Experience Owners (Sr. EOs), Operations leaders, and shared services to ensure strategy, planning,...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Purchase Experience - Insights & Analytics Location Designation: Hybrid - 1 day per week --- Role Overview: We are seeking a senior analytics leader to serve as the primary owner of how Purchase Experience (PX) performance against its Objectives & Key Results (OKRs) is defined, measured, and communicated. This role is responsible for governing and communicating the metrics that inform leadership's understanding of operational performance across new business and underwriting. The individual in this position will operate as a senior individual contributor, leading through expertise and judgment. The role requires executive presence, independent ownership of recurring leadership reporting, and the ability to translate complex operational data into clear, insight-driven guidance. The successful candidate will balance technical depth with business acumen, ensuring that PX...

New York Life Insurance Company Location Designation: Fully Remote Role Overview : New York Life Group Benefit Solutions (GBS) is seeking an Absence Planning System & Support Specialist to join our Implementation team. This role blends hands-on system configuration, client onboarding support, and structured testing to enable accurate, efficient, and scalable setup of employer leave and Short-Term Disability (STD) plans within our vendor partner platform (myLeaveGuide Pro). You'll be a key client-facing configuration partner-working with employers and brokers, as well as Implementation Managers, account teams, product partners, and the vendor-to gather requirements, translate plan provisions into system configurations, validate accuracy, and continuously improve the setup experience. What You'll Do : Client Engagement & Stakeholder Management Lead client and broker working sessions to gather inputs, walk through the portal, confirm plan intent, and...

New York Life Insurance Company Location Designation: Fully Remote Job Title: New York Life Group Benefits Solutions (GBS) - Data Governance and Stewardship Leader Location: Remote or Hybrid/Philadelphia, PA or New York Office Reports To: GBS Business Data Strategy Lead Employment Type: Full-Time Business Overview: The GBS Data Governance and Stewardship Leader will establish and scale a sustainable data governance framework as part of the Center of Excellence (COE). This role is responsible for driving data definitions and quality, delivering bestpractice training, and ensuring adherence to governance policies across the organization. As a key member of the COE Data & Analytics team, the leader will partner with IT and business teams to ensure that data can be trusted, remains secure, and is effectively leveraged to support strategic and operational decisionmaking. Role Overview: We are seeking an experienced Data Governance and Stewardship...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Enroller Manager is a senior individual-contributor role within New York Life Group Benefit Solutions, accountable for the strategic planning, execution, and continuous improvement of enrollment staffing operations. This role leads the end-to-end lifecycle of vendor enrollers (benefit counselors), ensuring enrollment events are staffed with high-quality, credentialed professionals who deliver an exceptional client and participant experience. Operating with a high degree of autonomy, the Enroller Manager serves as a subject matter expert (SME) for enrollment staffing strategy, group benefits enrollment practices, and vendor performance management. The role partners closely with Sales, Service, and Field Leadership to align staffing decisions with business priorities, cost efficiency, and client complexity. What You'll Do: Strategic Staffing & Workforce Planning...

New York Life Insurance Company Location Designation: Hybrid - 3 days per quarter New York Life is standing up a repeatable, automation-first Disaster Recovery (DR) operating model to ensure the company can sustain a Minimum Viable Company (MVC) and recover priority services within 48 hours. As the DR Recovery Lead (IT Operations), you will be the single-threaded owner for day-to-day DR operations-driving orchestrated recovery execution, maintaining infrastructure and application runbooks, coordinating cross-technology teams and vendors, and ensuring audit-ready evidence for quarterly exercises and an annual recovery test calendar. You will align DR capabilities with enterprise architecture and regulatory standards while continuously improving resiliency across the organization. What You'll Do: Own disaster recovery operations and runbooks by building, maintaining, and continuously improving infrastructure and application recovery documentation, including...