6 internal communications specialist jobs found

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056205 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. In today's rapidly evolving financial landscape, middle office teams within investment firms face increasing challenges, balancing routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet. Our Client and...

The Nature Conservancy What We Can Achieve Together: Reporting to the Director of Development, the Associate Director of Development Operations for The Nature Conservancy in Connecticut (TNC in CT) leads private fundraising operations for the Connecticut Business Unit's Philanthropy Team (currently six people in total) in support of critical state, regional, and global conservation goals. The Associate Director of Development Operations for TNC in CT will: Oversee the Philanthropy Team's administrative activities to optimize each team member's contributions. Manage and provide leadership and mentorship for staff. Supervise functions such as donor database maintenance, gift coding and revenue tracking, prospect research (including identifying new prospects), calendar year and fiscal year end outreach (including the mailing of the Annual Report, produced by Marketing and Communications, to donors), adherence to prospect management, solicitation, and reporting...

PerkinElmer Responsibilities Location(s) Shelton, Connecticut Status Regular Job ID REQ-056325 Job Responsibilities: Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts Quote customers directly through CRM system Work closely with leadership to develop growth strategies for assigned territory Contact customers to follow up on leads generated through CSEs and other teams Identify and generate lead opportunities for other PerkinElmer businesses Respond to customer inquiries, act as their point of contact, and ensure timely resolution Develop product knowledge to effectively grow portfolio within territory Follow company best practices and processes and learn effective selling techniques Maintain sales pipeline and activity accurately in CRM tools Upsell / Cross-sell other...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056212 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. As a Senior Sales Specialist at FactSet, you will be the subject matter expert driving growth for our Real-Time Exchange Datafeed and Tick History offerings across the Americas. You will engage with a broad spectrum of financial institutions-including Investment Managers, Hedge Funds, Investment Banks, and Wealth Management firms-to...