Dec 18, 2025
Aledade
The Scheduling Outreach Specialist is responsible for conducting emergency department, wellness, or preventative service outreach calls to identified patients. This role will provide patient education about clinic appointment availability and identify and communicate if the patient has any care coordination or triaging needs from the supported practice.
Essential Duties & Responsibilities: Conduct direct telephonic outreach to patients on the provided list Follow standard messaging provided by Aledade while following the highest standard of customer service to assist patients in setting up an appointment with a member of our clinical care team in partnership with the patient's primary care provider (PCP) Apply motivational interviewing tactics to break down psychosocial barriers to scheduling appointments while keeping the patients' best interests in mind Act as a liaison for the patient and practice by directing calls to other appropriate individuals or...
Professional Diversity Network
Alexandria, LA, USA
Full-Time
