9 technical support engineer jobs found

PerkinElmer Responsibilities Location Hartford, Connecticut US Job ID REQ-057026 Job Responsibilities: Complex issue resolution Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset Partner with Tech Services to close escalations quickly and effectively Teaching & coaching Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset Provide input to technical services team on training course content & format to accelerate skill development Provide on-the-job training to new CSEs or CSEs learning a new product line Identify skill gaps and work with area managers to track progress of...

PerkinElmer Responsibilities Location Hartford, Connecticut US Job ID REQ-057025 Job Responsibilities Complex issue resolution Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset Partner with Tech Services to close escalations quickly and effectively Teaching & coaching Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset Provide input to technical services team on training course content & format to accelerate skill development Provide on-the-job training to new CSEs or CSEs learning a new product line Identify skill gaps and work with area managers to track progress of...

PerkinElmer Responsibilities Location Hartford, Connecticut US Job ID REQ-057024 Job Responsibilities: Complex issue resolution Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset Partner with Tech Services to close escalations quickly and effectively Teaching & coaching Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset Provide input to technical services team on training course content & format to accelerate skill development Provide on-the-job training to new CSEs or CSEs learning a new product line Identify skill gaps and work with area managers to track progress of...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet seeks a strategic, technically adept Senior Product Manager to lead the evolution of Nexus, our unified data access layer that orchestrates query patterns, enforces entitlements and licensing, and optimizes performance to deliver fast, reliable, and compliant data experiences. Nexus powers analytics, transformations, and derived...

WIN Waste Innovations WIN Waste Innovations is looking for a Shift Supervisor. They will be responsible for directing and supervising Operations Department and other plant personnel to ensure the facility is operated and maintained in a clean, safe, and efficient manner in accordance with all Company policies and environmental standards, under the direction of the Operations Manager or Plant Manager. Responsibilities: Directs and supervises Operations Department and other personnel to ensure the facility is operated and maintained in a clean, safe, and efficient manner during duty hours. Maintains and enforces Company policies and procedures, environmental compliance, and safety and health requirements. Trains shift personnel in safety procedures and equipment use, plant operating procedures, and environmental standards and compliance. Implements corporate and plant training programs and ensures continued progress in the programs by shift personnel. Responsible...

Ameriprise Financial We're seeking a dynamic Sales & Marketing Technology Leader to shape our global Salesforce CRM strategy and technology excellence. This role will focus on enhancing core capabilities across our global teams. The Sales & Marketing Technology Leader will provide Salesforce CRM ecosystem expertise and leadership that supports and drives both strategic solutions and enhancements. They will have the ability to partner and influence business partners, internal teams, and/or vendors to deliver high quality products within the expected timeframes and planned roadmaps. This is a hands-on role that will include day-to-day collaboration with key business stakeholders, product development, technology leads and offshore engineering teams. This is your chance to influence the future of how we serve clients, drive business growth, and empower our teams with the best-in-class sales and marketing solutions. Key Responsibilities How you'll spend your time......

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Location: Austin | Boston | Charlotte | Chicago | NYC | Norwalk CT | Youngstown OH | London Working Environment : Hybrid About the Role We are seeking a senior Property Data SME to design, build, and scale a best-in-class "Single Source of Truth" for global property data. This role sits at the intersection of real estate domain...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet seeks a strategic, technically adept Senior Product Manager to lead the evolution of Nexus, our unified data access layer that orchestrates query patterns, enforces entitlements and licensing, and optimizes performance to deliver fast, reliable, and compliant data experiences. Nexus powers analytics, transformations, and derived...