Mar 24, 2026
Southern Company
Application Analyst, End User Success
Job Summary:
An Application Analyst in End User Success will provide end user support for a suite of enterprise applications supported within our technology organization. This position will be responsible for ensuring efficient and effective resolution of user issues, as well as communicating trends so that gaps in training or self-help documentation can be closed. The ideal candidate will have experience supporting Oracle ERP, Oracle EPM, or PowerPlan applications, experience navigating relational databases, exceptional communication skills, and a customer-focused mindset. This position will report to the End User Success Manager.
Responsibilities:
End User and Issue Resolution
Provide end-to-end support and resolution for user issues related to a large enterprise application.
Investigate user issues using technical solutions to research data, integration processes, and workflow processes.
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Professional Diversity Network
Birmingham, AL, USA
Full-Time
