52 customer support engineer jobs found

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly motivated technical leader to guide the Network Engineering and Operations team in delivering scalable, automated, and cloud-ready networking solutions while fostering a culture of continuous improvement. Key Responsibilities: Partner with cross-functional stakeholders to design and deliver next-generation data center fabric architectures, leveraging technologies such as VXLAN, Cisco Nexus Dashboard, Kubernetes, and AI/ML-enabled networking. Provide technical leadership and mentorship to a team of engineers,...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Senior DataOps Engineer is responsible for executing the organization’s data management and storage system strategy ensuring timely access to secure, resilient, scalable, and accurate data. The role is responsible for designing, implementing, and maintaining the infrastructure and tools necessary to support our data pipelines and storage systems, as well as improving our monitoring, automation, and deployment processes. Additional responsibilities include building and maintaining ancillary systems and solutions that enhance the security, stability, availability, and performance of data pipeline and...

Toyota Material Handling Join our Team as an Energy Solutions Senior Mechanical Engineer! The Role: We’re seeking a passionate and experienced Energy Storage Mechanical Engineer to lead the mechanical and thermal design, development, validation, and execution of Lithium-Ion (Li-Ion) Battery Pack and Fuel Cell energy storage system architectures and related components. In this role, you’ll be responsible for defining, designing, and documenting mechanical and thermal management systems—including components, assemblies, and sub-systems—while managing procurement, builds, and validation activities. You’ll collaborate across disciplines to drive robust, scalable solutions, and help shape the future of electrified power systems. What You’ll Be Doing: Collaborate closely with Systems Engineering, Styling, Manufacturing Engineering, Validation/Test, and key suppliers. Translate system-level, regulatory, and customer requirements into detailed...

Mphasis Corporation Job Description Role: Data Architect Job Summary Senior Level Data Architect with data analytics experience, Databricks, Pyspark, Python, ETL tools like Informatica This is a key role that requires senior/lead with great communication skills who is very proactive with risk & issue management. Experience and Education Required 15+ years of experience as Data Analyst / Data Engineer with Databricks on AWS expertise in designing and implementing scalable, secure, and cost-efficient data solutions on AWS Job Profile: Hands-on data analytics experience with Databricks on AWS, Pyspark and Python Must have prior experience with migrating a data asset to the cloud using a GenAI automation option Experience in migrating data from on-premises to AWS Expertise in developing data models, delivering data-driven insights for business solutions Experience in pretraining, fine-tuning, augmenting and optimizing large language models...

National Grid About us Inspector of external Gas Contractor crews performing all aspects of related gas work. Manage the local construction process to ensure the following: Safe and reliable installation of the transmission and distribution systems consistent with Company goals, objectives and policies, in full compliance with governmental codes and regulations. Field Operations Inspectors review and record the work conducted by external contractor crews completing construction projects for National Grid. An inspector typically inspects job site to determine field conditions, oversee contractor construction crews to ensure work meets Company standards, handle correspondence, perform documentation and resolve complaints regarding the above, and perform compliance assessments to maintain a daily record of completed field work. Additionally, an Inspector refers to records, plans, and field inspections in order to determine points of interference between public property, Company...

National Grid About us National Grid is hiring Senior Engineers for our Electric Organization, with several positions based in Syracuse, Albany or Buffalo, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose Senior Engineers at National Grid play a pivotal role in ensuring the reliability, safety, and efficiency of our electric transmission and distribution...

National Grid About us National Grid is hiring Lead Engineers for our Electric Organization, with several positions based in Syracuse, Albany or Buffalo, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose Lead Engineers at National Grid play a pivotal role in ensuring the reliability, safety, and efficiency of our electric transmission and distribution...

National Grid About us National Grid is hiring Engineers for our Electric Organization, with several positions based in Syracuse, Albany or Buffalo, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose Engineers at National Grid play a pivotal role in ensuring the reliability, safety, and efficiency of our electric transmission and distribution systems. These...

National Grid About us National Grid is hiring Associate Engineers for our Electric Organization, with several positions based in Syracuse, Albany or Buffalo, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose Associate Engineers at National Grid play a pivotal role in ensuring the reliability, safety, and efficiency of our electric transmission and...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Voice Client team at Five9 is seeking a passionate and experienced Software Engineer II to help build and enhance the voice solutions that power our industry-leading contact center platform. This person will play a key role in developing high-quality, reliable, and high-performing voice applications across desktop (Mac and Windows) and web platforms using technologies such as SIP, WebRTC, ICE, and Web Sockets. This role requires strong technical expertise, problem-solving ability, and close collaboration with cross-functional teams to...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5-10 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Sales Development Associate in NYC. POSITION SUMMARY: Responsible for learning and developing relationships with the architectural, engineering and specifier community to educate about Mitsubishi Electric Trane HVAC (METUS) products and their applications, along with increase the number of specifications, and subsequent sales. In addition, this position will support METUS Area Sales Managers and Regional Sales Managers in their pursuit of specification and sales growth. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Perform joint sales calls to develop relationships with local architects, engineers, and contractors-educating them on applying CITY MULTI Variable Refrigerant Flow systems and other Mitsubishi Electric Trane HVAC products. Develop presentation skills by observing and participating in educational presentations...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for an Area Sales Manager I, Commercial in New York City. POSITION SUMMARY: Responsible for developing and nurturing relationships with the architectural, engineering and specifier community to educate about Mitsubishi Electric Trane HVAC (METUS) products and their applications, along with increase the number of specifications, and subsequent sales within an assigned territory. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Perform direct and joint sales calls to develop relationships with local architects, engineers, and contractors-educating them on applying CITY MULTI Variable Refrigerant Flow systems and other Mitsubishi Electric Trane HVAC products. Deliver educational presentations to architects, engineers, contractors, and commercial sales channels. Occasional job site visits to support customers and service group...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $8 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of an engineering team responsible for next generation...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $8 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of an engineering team responsible for next generation...

Northrop Grumman RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: SecretTRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Mission Systems is a trusted provider of mission-enabling...

WIN Waste Innovations WIN Waste Innovations is looking for a Fuel and Ash Hander II who can help monitor and operate auxiliary equipment to maintain safe, efficient and continuous plant operations. The Fuel and Ash Handler will perform maintenance and minor repairs to ash handling, tipping floor and other assigned auxiliary systems. Duties may include but are not limited to sweeping, shoveling, painting, housekeeping, and some minor repairs of equipment. Responsibilities: Inspects and Operates light mobile equipment in support of facility operations and maintenance such as forklift, skid steer, aerial platform, sweeper and golf cart. Fueling activities in support of equipment operations Material handling of combined ash, residue, non-ferrous metals and ferrous metals as required. May involve loading of trucks for shipment Supports facility outage through boiler cleaning as assigned to include areas such as APC equipment ducts, grate, ash extractors and conveyor...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. In today's rapidly evolving financial landscape, middle office teams within investment firms face increasing challenges, balancing routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet. Our Client and...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Canon Technical Solutions Professional III US-NY-Melville Job ID: 33816 Type: Full-Time # of Openings: 1 Category: Systems Technical Support CUSA Melville Headquarters About the Role Canon U.S.A., Inc. in Melville, NY is currently seeking a Technical Solutions Professional III (Representative, Tech Supt III). The Technical Solutions Professional III performs second to third-level hardware phone-based support for Canon's LFS products, such as Arizona, Colorado, PlotWave, ColorWave, and imagePROGRAF devices. Assists Canon dealers and CSG in troubleshooting and repairing these Canon devices. Using established company guidelines, provides phone-based technical assistance with installation, maintenance, routine repair, and calibration of Canon equipment. Serves as a primary second-level contact for service-related issues and provides direct technical support. Typically reports to a supervisor or manager. Location: Melville, NY (Hybrid) or Itasca, IL (Hybrid) |...