11 client support associate jobs found

First Horizon National Corporation Location: On site in Memphis, TN, Charlotte, NC, Dallas, TX, Knoxville, TN, Orlando, FL, Miami, FL, New Orleans, LA, Lafayette, LA, Birmingham, AL, or Nashville, TN. Summary Lead the bank’s remote self-serve and branch cash automation strategy to continuously evolve cash automation hardware and software as a strategic channel of customer and associate convenience. This role owns the end-to-end strategy, standards, contracts and financial performance of all cash access technologies, including ATMs, ITMs, and Teller Cash Recyclers (TCRs) across First Horizon’s footprint. The strategy lead will operate as a core component of the Consumer Distribution team owning long-term planning, hardware and software standards, vendor strategy and ROI of cash automation investments in support of distribution convenience strategy and digital migration goals. Operating independently from day-to-day execution, this role sets direction and approves strategy...

First Horizon National Corporation Location: On site in Memphis, TN, Charlotte, NC, Dallas, TX, Knoxville, TN, Orlando, FL, Miami, FL, New Orleans, LA, Lafayette, LA, Birmingham, AL, or Nashville, TN. Summary Lead the bank’s remote self-serve and branch cash automation strategy to continuously evolve cash automation hardware and software as a strategic channel of customer and associate convenience. This role owns the end-to-end strategy, standards, contracts and financial performance of all cash access technologies, including ATMs, ITMs, and Teller Cash Recyclers (TCRs) across First Horizon’s footprint. The strategy lead will operate as a core component of the Consumer Distribution team owning long-term planning, hardware and software standards, vendor strategy and ROI of cash automation investments in support of distribution convenience strategy and digital migration goals. Operating independently from day-to-day execution, this role sets direction and approves strategy...

First Horizon National Corporation Location: On site at location listed in job posting. Summary of Position: The Marketing Data Enablement Manager is a member of the Marketing team, reporting to the VP, Marketing Data Enablement and Production Support. This position is responsible for leading a team of data analysts. Partnering with key stakeholders, the Marketing Data Enablement Manager shapes and delivers data driven, integrated customer and banker experiences within the Marketing technology stack and enables data pipelines necessary to launch and successfully manage Marketing campaigns and events. The person in this role will focus heavily on retail, small business, and commercial banking-related enablement and will serve as the main steward to advance the campaign and data delivery capabilities in the Marketing and Data Enablement space. This candidate possesses a demonstrated knowledge of industry leading platforms and tools related to banking core systems, CDPs,...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: On site at location listed in job posting. Weekly Scheduled Hours: Monday- Friday 8AM–6PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and...

First Horizon National Corporation Location: On site at location listed in job posting. MONDAY - FRIDAY 8:45 - 5PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank....

First Horizon National Corporation Location: On-site at location listed in job posting First Horizon is seeking a motivated individual for an HR Analyst position to assist with successful analysis and execution of HR operational and strategic initiatives. The role will support daily HR operational needs and HCM enhancements for the enterprise, participate in important reporting procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. Essential Responsibilities Design, configure, and support HR technology systems to meet business needs, ensuring ease of use and visual appeal for associates. Provide ongoing support of our HCM instance to key HR and business partners through data compilation, analysis and report generation; identifies, documents, researches and follows through on all request for data compilation and report generation. Develop and deliver periodic & ad hoc reporting on employee data, both...

First Horizon National Corporation Location: Summary The Centralized Commercial Lending – New Money Team is searching for a Commercial Underwriting Sr responsible for evaluating business loan applications based on established Bank policies and procedures as well as prudent lending practices. Candidate will evaluate the merits of a new money loan request in the $1MM-$5MM range of total exposure, and either recommend a decision to a senior officer or use their own authority to decision the application. Essential Duties and Responsibilites: Review cash flows and Moody’s CreditLens spreads, prepared by the Credit Analyst, to conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank’s policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to...

First Horizon National Corporation Location: On site at location listed in job posting. Monday-Friday 8-5 Saturday 8:30-12 SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary Provides analytical support in underwriting/analyzing commercial credit facilities and assisting Portfolio Managers and Relationship Managers in managing customer relationships. Expected to provide credit analysis support for assigned commercial lending relationships. Essential Duties and Responsibilities Interpret financial statements and provide financial analysis support utilized in underwriting complex C&I and commercial real estate loans. Work proactively to ensure production is prioritized appropriately and completed in a timely manner. Specific tasks include financial statement spreading; completing financial analysis documents; updating and creating new requests, modifications, renewals and annual reviews in the Bank’s commercial loan system; tracking and completing covenant monitoring, completing industry research and developing a strong...