2 technical support analyst jobs found

Central Arizona College Works in conjunction with all areas of Student Services to include campus tours, production of photo ID's (student, community, staff, faculty), special projects for registration, admission, marketing, outreach, advising, financial aid, and student accounts departments. Assist in the processing or registrations, and act as an extension of the registration department for when additional assistance is needed in that respective department. Provide immediate assistance to all that enter CAC student services lobbies. Provide first level support for inbound callers to Central Helpdesk line. Helpdesk support representative is responsible for the training and onboarding of new Central Helpdesk student employees, following the instruction and direction of the manager or director of Central Helpdesk department. Position Note: Position available at Central Arizona College's Signal Peak Campus, Primary responsibility is user support and customer service. Be...

Central Arizona College Perform the full-range of specialized clerical and technical duties in support of Certified Nursing Assistant program. This position is under the Nursing Pilot Program Grant. ESSENTIAL FUNCTIONS: Provide technical support and perform a full-range of clerical duties in support of the department or area assigned. Duties include answering correspondence, report preparation, processing a variety of documents, opening and distributing office mail as appropriate. Handle multiple priorities and tasks simultaneously and makes decisions independently according to established guidelines. Develop, maintain, and update office procedure manuals. Receive incoming telephone calls; welcome visitors; direct callers and visitors to appropriate personnel. Respond to questions and provide information to students and the public. Process applications, contracts, student records and/or forms by verifying information, entering data into computer system, securing...