2 jobs found in Cheektowaga, NY

JOB DESCRIPTION The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff....

JOB DESCRIPTION We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you’re ready for your next destination then you have cruised to the right spot! Wage: $17.50/hr Apply today and shift your career into drive for tomorrow ! Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts ! Just to name a few Hertz perks: Up to 40% off the base rate of any standard Hertz rental Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food, fitness) Credit Union Health & Wellness benefits Tuition Reimbursement Pet Insurance Paid Parental Leave Career Growth with hands on learning How to Drive your future in working with Hertz: Conduct vehicle service and maintenance checks to ensure customer satisfaction Committed to Hertz Gold...