5 int client onboarding manager jobs found

New York Life Insurance Company Location Designation: Fully Remote Role Overview : New York Life Group Benefit Solutions (GBS) is seeking an Absence Planning System & Support Specialist to join our Implementation team. This role blends hands-on system configuration, client onboarding support, and structured testing to enable accurate, efficient, and scalable setup of employer leave and Short-Term Disability (STD) plans within our vendor partner platform (myLeaveGuide Pro). You'll be a key client-facing configuration partner-working with employers and brokers, as well as Implementation Managers, account teams, product partners, and the vendor-to gather requirements, translate plan provisions into system configurations, validate accuracy, and continuously improve the setup experience. What You'll Do : Client Engagement & Stakeholder Management Lead client and broker working sessions to gather inputs, walk through the portal, confirm plan intent, and...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Director provides strategic leadership and operational governance for end-to-end client implementations for Group Benefit Solutions (GBS). This role leads a team of Implementation Resources to ensure consistent, high-quality delivery of complex, multi-product implementations. The Director translates organizational strategy into execution standards, drives service excellence, and ensures operational effectiveness across life, accident, disability, and voluntary products. The role is accountable for client outcomes, implementation velocity, operational efficiency, and overall service differentiation in the marketplace. What You'll Do: Leadership & Talent Development Lead and develop a team of 10-15 implementation resources. Foster a high-performance culture focused on accountability, continuous improvement, recognition, and open communication....

New York Life Insurance Company Location Designation: Fully Remote Role Overview : The Strategic Partnerships Senior Associate plays a key role in optimizing strategic vendor and Business Process Outsourcing (BPO) relationships that enable Group Benefit Solutions (GBS) operations at scale. This position combines operational execution, vendor governance, process engineering, and cross-functional collaboration to drive service excellence, cost efficiency, and transformation initiatives. This role is ideal for a highly analytical, solutions-oriented professional who thrives in a matrixed environment and is motivated by improving end-to-end operational performance through strong partnership management. What You'll Do : Strategic Partner Execution & Governance Manage day-to-day execution of strategic partner engagements, ensuring delivery aligns with SLAs, contractual commitments, and business objectives. Support governance of MSAs, SOWs, and...

New York Life Insurance Company Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The National Account Executive (NAE) is responsible for strategic management of large and/or complex national accounts. This role focuses on driving revenue through deep customer engagement, consultative partnership, and the sale of additional products and services. The NAE leads the...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Enroller Manager is a senior individual-contributor role within New York Life Group Benefit Solutions, accountable for the strategic planning, execution, and continuous improvement of enrollment staffing operations. This role leads the end-to-end lifecycle of vendor enrollers (benefit counselors), ensuring enrollment events are staffed with high-quality, credentialed professionals who deliver an exceptional client and participant experience. Operating with a high degree of autonomy, the Enroller Manager serves as a subject matter expert (SME) for enrollment staffing strategy, group benefits enrollment practices, and vendor performance management. The role partners closely with Sales, Service, and Field Leadership to align staffing decisions with business priorities, cost efficiency, and client complexity. What You'll Do: Strategic Staffing & Workforce Planning...