142 technical support analyst jobs found

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The HRIS Analyst will provide analytical and technical support for Human Resources policy and program decisions. Responsible for the development, implementation and maintenance of human resource tools and processes associated with the collection, retrieval, accessibility, and usage of employee information. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and...

Acushnet Company Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What you will be Doing The Business Intelligence Analyst will play a pivotal role in elevating the Distribution organization's data-driven decision making by transforming complex data into clear, actionable insights. In this highly visible role, you will design impactful Power BI dashboards, refine KPI frameworks, and build robust data models that strengthen performance across the distribution network. You'll partner closely with operational leaders to understand business needs, streamline reporting processes, and uncover opportunities for continuous improvement. With hands-on expertise in Power BI, SQL, and DAX, you'll help shape the organization's reporting...

National Grid About us National Grid is hiring an Analyst, Customer Contact for the Office of the President in Worcester, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose To oversee and manage handling escalated customer complaints and Executive REferrals as well as develop deep partnerships with regulators, vendors, and internal stakeholders to ensure...

Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role THE COMPANY Tracing our roots to 1928, Wellington Management Company, LLP is one of the world's largest independent investment management firms. With over US$1 trillion in assets under management as of 30 June 2025, we serve as a trusted adviser to institutional clients and mutual fund sponsors in over 60 countries. Our innovative investment solutions are built on the strength of...

Apex Systems, Inc. Job#: 3025849 Job Description: Job Description: This role is responsible for supporting Distribution Center (DC) inventory accuracy and product allocation across a multiDC network. The analyst will review onhand inventory versus allocation, communicate shortages or gaps to In stock and DC teams, and help ensure timely distribution of products, including seasonal and shortcoded items. Key Responsibilities Review and validate DC onhand inventory against allocation requirements Communicate product shortages and availability to In stock and DC teams Support seasonal allocations and assist with releasing seasonal products Monitor and route ad hoc product requests, including shortcoded or limited shelflife items Coordinate inventory movement across 9 SD Distribution Centers Required & Preferred Skills Required: Strong proficiency in Microsoft Excel (data analysis, tracking, reporting) Nice to have: Experience with...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Private Markets - Senior Product Associate- Hybrid (US Only) Get to Know Us: Are you looking for a place that perfectly blends financial services and technology? Do you enjoy problem-solving? At SS&C, we help make our clients successful by solving their technical challenges and providing guidance on the use of our software and services offerings. As a Senior Product Associate, you'll play a key role in delivering exceptional service to clients and users in the Private Markets & Family Office sector. You will contribute to alternative investment and fund accounting products...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Operations Support Analyst Locations: Waltham, MA | Jacksonville, FL | Hybrid Get to Know Us: Now is the time to join SS&C! We're a leading cloud-based provider of investment software and services for the global financial services industry. We are seeking a talented Operations Support Analyst to join our Evare team based in Waltham, MA. The person in this role will monitor inbound and outbound financial data files to ensure successful processing and utilize internal tools to troubleshoot processing issues, to react to late files, to resolve client connectivity issues and...

Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role Company : Wellington Management Company LLP Location : 280 Congress Street, Boston, MA 02210 Position Title : Senior Systems Analyst Job Description : Review application requirements, specifications, and technical design documents to assist with testing and validation, ensuring solutions meet business needs and requirements. Create detailed, comprehensive, and...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. The Data Strategy and Management Team within our IT department is seeking a highly skilled Senior Data Analyst with a strong focus on data architecture and security. This cross-functional role requires a proactive individual who can collaborate effectively with business partners and systems teams to ensure the integrity, quality, and security of our enterprise data. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities Support design for target state data architecture to manage data effectively across the enterprise with an...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Capital Strategy is responsible for leading the strategic development and execution of technology solutions, data analytics, and process improvements to expand on and optimize the MBTA's Capital Investment Plan (CIP), informing long-range capital planning that more fully integrates the breadth and condition of the MBTA's physical assets. This role will also drive cross-department collaboration to improve...

Goodwin Procter Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. Wantto be part of a growing and forward-thinking team, then MathWorks is for you! As a Senior CRM Analyst - Sales, you will play a key role in shaping and evolving MathWorks' Salesforcebased CRM ecosystem in support of Sales, Marketing, and Customer Success. You will be part of a collaborative, forwardthinking team responsible for delivering a worldclass CRM platform that balances business needs with technical complexity and longterm sustainability. In this role, you will help ensure that Salesforce and related Customer Success solutions are used effectively to support business strategy,optimizeplatform...

Point32Health, Inc. Who We Are Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about...

National Grid About us National Grid is hiring a Senior Analyst for our Environmental Compliance, Permitting, and Remediation department in Waltham, MA. This is a Hybrid role. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business Job Purpose Be part of a team that manages environmental compliance in the New England Jurisdiction. You will be responsible for tracking...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Procurement & Logistics Data Analyst Co-Op is designed for undergraduate students seeking hands-on experience working with large, complex operational datasets in a mission-driven, public-sector environment. Procurement & Logistics holds some of the MBTA's most critical and information-rich data, spanning contracts, vendors, purchase orders, invoices, vouchers, and inventory that collectively support daily transit operations...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

Babson College Babson has engaged M2 Partners for this search. For more information or to apply please contact Wende Malster or Janet Mullert. Wende Malster wmalster@m2-partners.com Janet Mullert jmullert@m2-partners.com The professional in this role takes the lead in supporting the Workday HCM and Workday Financials systems at Babson College. The HRIS & Workday Financials Director leads the strategic design, direction and operation of the College's Human Resources Information System (Workday), ensuring it meets the evolving needs of HR management and the institution. This role manages a high-performing team, drives innovation, and oversees all aspects of system functionality, integrations, security, reporting and process optimization to support department and institutional goals. This skilled leader sets the strategic direction for HRIS which requires expertise in Workday administration and configuration and provides technical leadership. The Director is responsible for...

Babson College Reporting to the Senior Director, Data Analytics & AI, the AI Solutions Analyst will support the design, development, and deployment of applied AI solutions, with a strong focus on rapid prototyping, MVP delivery, and continuous iteration using low/no-code tools. The role will also contribute to data analysis and visualization efforts, leveraging PowerBI to support AI-enabled insights and reporting. Babson College is at the forefront of AI innovation, working on cutting-edge projects across multiple platforms to deliver innovative value to students, faculty and staff. WHAT YOU WILL DO Lead business analysis activities for AI-enabled initiatives, guiding work from ideation through discovery, model considerations, development, testing, and production implementation. Partner with end users and AI Engineer to translate business opportunities into structured use cases, user stories, workflows, and acceptance criteria. Independently build and deploy AI-powered...

Acushnet Company Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We're looking for a knowledgeable and service-driven End User Computing Analyst to support and enhance our global desktop, laptop, and mobile device environments. In this role, you'll provide expert second and third-tier technical support, troubleshoot hardware and software issues, and ensure seamless device performance across the organization. You'll collaborate with vendors, configure and upgrade systems, and create clear documentation and knowledge base articles. Your ability to analyze user needs, develop solutions, and deliver training will be key to empowering our teams and maintaining a secure, efficient computing experience...

Acushnet Company Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Join the Acushnet Company as a Senior Digital Technology Analyst - B2B, where you'll play a pivotal role in shaping the digital experience for our iconic golf brands. As a key member of the B2B technology team, you'll lead functional analysis and platform capabilities across B2B and B2B2C channels, driving seamless experiences for both stock and custom products. You'll champion best-in-class consumer journeys, translate business needs into technical solutions, and collaborate cross-functionally with brand teams, IT, and customer service to deliver innovation, operational excellence, and impactful results. If you're passionate about digital...