694 customer support engineer jobs found

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary This is a hands-on engineering role supporting Genesys Cloud's FedRAMP Moderate and related public-sector compliance environments. As a Senior Security Engineer, you'll strengthen the technical...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Please note that this opportunity is contingent on program...

Northrop Grumman RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Aeronautics Systems has an opening for a...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman's Space Sector is seeking a Electronics...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman's Space Sector is seeking a Integration and...

Northrop Grumman RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: SecretTRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.As one of the largest global security companies in the world, Northrop Grumman is...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Mission Systems is a trusted provider of...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.At Northrop Grumman, our employees have incredible...

Northrop Grumman RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman's Space Sector is seeking a Product Engineer -...

Northrop Grumman RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Please note that this opportunity is contingent on program...

Medline Industries Job Summary Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities. Job Description Responsibilities: Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time. Issue replacements, credits, or RGA's as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation. Run monthly or quarterly complaint trend reports per SOP. Coordinate stock checks and rework of product as required in response to complaints. Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports...

Medline Industries Job Summary Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities. Job Description Responsibilities: Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time. Issue replacements, credits, or RGA's as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation. Run monthly or quarterly complaint trend reports per SOP. Coordinate stock checks and rework of product as required in response to complaints. Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports...

Yanfeng International Update/maintain the Control Plan for the assigned workflows. Primary contact source with customer/supplier representatives, maintain positive communication and relationship, support and attend meetings, reviews and audits. Ensures that the quality system is maintained in accordance with the YF iOS standards. Facilitate problem solving teams and respond to customer discrepancy notices. Verify corrective actions and prepare problem solving customer correspondence related to quality concerns or issues. Participate in internal and external quality audits, and report to management on quality issues, trends and losses. Establish process controls, assist in training of new projects and buy-off on new/modified equipment and processes. Participate in workgroups (e.g., FMEA, PSMC, etc.). Support the risk and failure analysis (PFMEA) reviews Performs root cause analysis of technical quality problems, with support of a cross functional team....

Merck Job Description GENERAL SUMMARY: The Sustainability & Utility Engineer is a member of the Plant Engineering team providing direct hands on technical support to the Durham Site. The site includes an Energy Center, Vaccines DP and DS Manufacturing Facilities, Quality Labs, various other manufacturing buildings and Maintenance and Material Storage Facility (MMSF). This support position will focus on leading investigation of Electrical system excursions, engineering maintenance, design system improvements and optimizations and hands on troubleshooting. This individual will provide input to the deviation investigation process for determination of root cause, recommend corrective actions to prevent re-occurrence and help assess the impact on operations. The incumbent will also be responsible for leading plant engineering's sustainability improvement projects and implementation of productivity enhancement initiatives. GENERAL PROFILE: Individual contributor...

Merck Job Description GENERAL SUMMARY: The Sustainability & Utility Engineer is a member of the Plant Engineering team providing direct hands on technical support to the Durham Site. The site includes an Energy Center, Vaccines DP and DS Manufacturing Facilities, Quality Labs, various other manufacturing buildings and Maintenance and Material Storage Facility (MMSF). This support position will focus on leading investigation of Electrical system excursions, engineering maintenance, design system improvements and optimizations and hands on troubleshooting. This individual will provide input to the deviation investigation process for determination of root cause, recommend corrective actions to prevent re-occurrence and help assess the impact on operations. The incumbent will also be responsible for leading plant engineering's sustainability improvement projects and implementation of productivity enhancement initiatives. GENERAL PROFILE: Individual contributor...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Inlinewith49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA. The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in this position and outline your experiences that directly relate to this position. Job Summary The University of Michigan's College of Literature, Science, and the Arts is hiring a Three-Year Term-Limited Intermediate AV Control Programmer to join a diverse team of professionals dedicated to successful design, installation, and systems integration of AV equipment in classrooms, conference rooms, and event spaces across the College of LSA. This position focuses on AV programming (Crestron and API interfaces) to integrate an AV Monitoring platform with LSA's catalog of spaces. You will report to the manager of AV System Integration, Engineering, and Design in LSA Technology Services as you help implement and expand a new system to remotely monitor and support AV...

Fidelity Investments Job Description: Note: Fidelity will not provide sponsorship for this role. The Role The FFIO Technology team is looking for an experienced Senior Software Engineer to join their team to deliver next generation pricing platforms in the cloud as part of a multiyear pivotal initiative to modernize and improve pricing capabilities. The position is based in Westlake, Texas and will do hands on development and provide technical leadership and mentorship for junior members of the team. The Expertise and Skills You Bring A solid and strong foundation in software engineering - 7+ years experience Expert and comfortable with core Java 21+ technologies and frameworks like Spring Boot Understanding of AWS or other cloud platforms and containerization technologies such as Docker and Kubernetes/Helm Experience with SQL and stored procedures. Oracle database preferred Experience with the following technologies: Spring 3.x, JPA, REST/Web...

Fidelity Investments Job Description: Fidelity Investments has an exciting opportunity for a Principal Software Engineer with a strong quality engineering background. This individual will be responsible for crafting and developing test automation and in-house software utilities as part of the Quality Engineering organization within Fidelity's Workplace Investing division. This role is based in Westlake, TX. The Team The ideal candidate is a Quality focused professional with experience in Quality Engineering aspects of application delivery in an Agile environment across global locations. Working within the Workplace Investing Quality Engineering (QE) organization, this role will support modernization efforts for desktop applications and a rules management engine, focused on UI and API capabilities. The Role In this role, you will be working with a team of technologists passionate about delivering Continuous Quality, Continuous Integration, and Test Automation across the...

Canon Field Service Engineer I - Semiconductor US-CA-Irvine Job ID: 33034 Type: Full-Time # of Openings: 1 Category: Engineering CA - Irvine-MS About the Role Canon U.S.A., Inc. has an exciting, entry level opportunity in California to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon's lithography equipment (steppers and scanners). Your Impact Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment down time. Escalate advanced repairs as needed, to senior level technicians. Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions. Maintain accurate documentation of maintenance activity and provide periodic reports Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work. Provide...