27 continuous improvement manager jobs found

Ameriprise Financial We are seeking a strategic and experienced Senior Product Owner to help shape and deliver AI-enabled transformation across the service delivery journey. This role plays a critical part in defining the vision and strategy for AI solutions, while leading the execution of initiatives that enhance customer experience, operational efficiency, and business impact. The ideal candidate brings deep experience in AI product management, excels at cross-functional collaboration, and thrives in a fast-paced, innovation-driven environment. Key Responsibilities Vision and Strategy Contribution Collaborate on the development and refinement of the AI product strategy, ensuring alignment with enterprise goals and evolving customer needs. Lead the identification, prioritization, and delivery of AI use cases that enhance customer experience and operational efficiency. Support strategic planning and business case development, including cost-benefit analysis and...

Ameriprise Financial As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) the Technology Operations Manager will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Technology Operations Manager will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are equipped to react to and restore critical technology impacts, reporting on and delivering recommendations for any assessed opportunities for improvement. They will assess trends to identify systemic issues, and lead Root Cause Analysis efforts to prevent recurrence of observed issues and improve the operational stability and resiliency of the organization. The IT MIC Technology Operations Manager will also act as a team lead, guiding fellow team members and leading...

Land O'Lakes Quality Manager The Quality Manager is responsible for managing the Food Safety and Quality Department, Quality Lab, Audit Process and Food Safety/Security for Land O' Lakes Pine Island, MN location. The primary focus of this position is to provide local leadership in quality, food safety and regulatory compliance through adherence to specifications, implementation of QMS and BRCGS certification. Must have a strong knowledge of state and federal requirements. Quality manager must maintain a close working relationship with the site management teams and the quality assurance staff at the facility, and corporate quality. Effectively coordinates, staffs, and utilizes available resources to formulate action plans for process and quality improvements including employee safety, regulatory requirements, cost reduction, etc. Fully Support all programs including QMS, BRCGS, Cost to Serve and Asset Reliability Programs. Upholds and demonstrates Land O'Lakes values and...

Ameriprise Financial Ameriprise Financial has an exciting opportunity for a Learning and Development Specialist to join our global team. In this role, you will support enterprise learning and development programs, ensuring they run smoothly and provide a positive experience for participants. Key responsibilities include coordinating schedules, managing communications, and assisting with facilitation. You'll collaborate closely with instructional designers, program leads, and other stakeholders to deliver learning initiatives that align with organizational priorities. If you are passionate about fostering a culture of continuous learning, helping employees build critical skills, and contributing to organizational growth and success, this role could be a great fit for you! Key Responsibilities Program Delivery : Own the end-to-end delivery of workforce development programs and targeted development initiatives. This includes coordinating program logistics such as...

Ballard Spahr LLP Department: Administrative Resource Center About Us: Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth. Are you ready to make an impact? We're looking for a dynamic professional to join our team and drive meaningful change across the organization. The ARC Service Delivery Manager (SDM) at Ballard Spahr serves as a pivotal leader, influencer, and guide to the firm's administrative professionals. Reporting to the Assistant Director of the ARC, the SDM oversees departmental operations and ensures their impact aligns with organizational goals. Responsibilities include addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and implementing corrective measures. The role also encompasses...

Ameriprise Financial Provide guidance and indirect leadership to phone agents on policies, procedures, and customer service skills. Perform quality review functions for the team and serve as the primary communications leader. Work with internal business partners to support training functions and be responsible for continuous process improvement, subject matter expertise, managing escalations, and miscellaneous support, as directed by the team leader. Key Responsibilities Provide coaching and mentorship to phone agents through email, phone, and in-person interactions, focusing on customer service skills, system knowledge, and adherence to policies. Handle escalated inquiries and support in-bound call resolution, including facilitating callbacks. Conduct quality reviews through live and recorded call monitoring, error checking, and reporting. Share feedback with agents and leadership. Support agents by answering questions and offering real-time assistance....

Ameriprise Financial Join a team that powers enterprise-scale innovation. We're looking for a seasoned engineer who thrives on solving complex challenges and building secure, high-performing systems. In this role, you'll shape the backbone of our End User Computing platforms, ensuring reliability, scalability, and resilience for mission-critical applications, and making sure our users have secure and frictionless access to their applications, data, and workflows. You'll help define, engineer, and deliver enterprise strategies for end-user computing technologies across Windows and MacOS platforms. This role focuses on endpoint management and automation, Office 365, browser management, and cloud management solutions leveraging Microsoft Intune and Azure. You will work on software packaging and lifecycle management, support escalations, and ensure compliance with ITIL processes including Change, Incident, Problem, and Vulnerability Management. As a driver of change, you'll...

Strategic Education Inc. We are seeking an Accreditation Specialists to join our team who will be responsible for managing projects and providing operational and writing support for institutional and programmatic accreditations. The Accreditation Specialist leads cross-functional project teams to produce high-quality accreditation deliverables and events (such as applications, self-studies, required reports, and site visits). The Accreditation Specialist will support the nursing and allied health portfolio. The Accreditation Specialist reports to the Senior Manager of Accreditation and collaborates with other Accreditation and Assessment Specialists, faculty and academic leadership, and colleagues in academic operations. This is a hybrid position that requires both remote and onsite work at the corporate office in Minneapolis. Essential Duties & Responsibilities: Project Management (40%) Develop and execute project plans for deliverables across the...

PaR Systems Engineering is more than putting parts together, it's designing ideas that become reality. PAR Systems , a world leader in engineering intelligent solutions, is growing its Mechanical Engineering team. Our focus on technology, quality, and new ideas extends beyond our products, as we look to add diverse, dynamic, and dedicated people to our company. Bringing a proactive mindset to work, the Senior Mechanical Engineer will work with Controls and Software Engineers, Sales, and Manufacturing, to create innovative custom automation solutions. Reporting to the Mechanical Engineering Manager, the work you do will advance space and air travel. Success Criteria: Every great project starts with a great design. Your experience in Solidworks will be honed by our chief and principal engineers and you will leverage your experience to mentor more junior coworkers. You will ensure the project requirements are tracked and met while keeping the project on schedule....

Ameriprise Financial This position will provide oversight of our Field Technical Support Desk vendor to ensure consistent superior service to our advisor and field personnel. This resource will oversee critical programs to ensure ongoing metrics and quality standards are met while working to continuously enhance the overall experience. Key Responsibilities We are seeking a highly organized and proactive individual to oversee a vendor's day-to-day operations of our Field Technology Support Desk. This role ensures smooth functioning of support services and drives operational excellence to deliver outstanding customer experiences for our advisors and their staff. Additional responsibilities include: Manage day-to-day operations of the overall Field Technology Support Desk service. Serve as the primary point of escalation for complex or urgent issues. Track and report on SLAs, response times, future volume forecasts and resolution metrics. Develop and maintain...

Ameriprise Financial Act as the liaison between the business and IT organizations to provide business critical or complex technical solutions that meet user needs and improve business performance by providing the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process and develop all procedural documentation and manuals. Key Responsibilities Gather, analyze, document and manage business and user requirements (both functional and non-functional) to effectively recommend technology solutions that best address the requirements. Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements). Identify project interdependencies and communicate requirement/scope issues...

The Nature Conservancy Position details: * This job posting will be open until filled and will hire three individuals. * This is a seasonal, full-time (40 hours/week) position is anticipated to start March 30, 2026 and end on June 1, 2026. * This position is based out of Ely, Minnesota in the USFS Kawashiwi Ranger District office. * Shared housing and basic utilities are provided by TNC at no cost to the employee upon signing and agreeing to housing terms, and the employee must live in the provided housing to meet the needs and nature of the position and to maximize the effectiveness of the crew. * Hourly rate range: $20.00 - 21.15/hour dependent on experience. What We Can Achieve Together: The Northwoods program partners closely with the Superior National Forest, The Nature Conservancy's Northeast Minnesota Fuels Planner, and other partners in the area. As one of our Burn Crew Members, you will participate in prescribed burning operations in partnership with other...

PaR Systems Great engineering leaders can move parts and people. PAR Systems, a world leader in engineering intelligent solutions is growing its PAR Automation business. Our focus on accuracy, quality, and resourcefulness extends beyond our products, as we seek diverse, dynamic, and dedicated people for our teams. We are seeking a Controls Engineering Manager to lead a team of engineers working in Advanced Manufacturing through a transformative period of growth and innovation. The ideal candidate will be a forward-thinking leader experienced in attracting, motivating, and leading a talented, diverse groups of engineers. This is a unique opportunity to shape the future of our engineering operations and drive success through collaboration and innovation. Success Criteria: In this highly visible role, your career launch-pad is ready for takeoff! Your mission critical role will set technical requirements and direction for new and existing first-of-a-kind solutions...

Strategic Education Inc. The Director of Enterprise Performance Management (EPM) leads the design, implementation, and ongoing operation of SEI's Enterprise Performance Management and Value Capture Framework. This player-coach will ensure that the drivers of SEI revenue and productivity across business-units are defined, measured, and reported accurately, clearly, and reliably to enterprise leadership. Additionally, the Director of EPM will build and maintain a value capture framework that ensures SEI investments in growth and productivity are defined, quantified (in terms of projected cost and impact), measured, and reported. The Director ensures enterprise visibility into performance drivers and predicted financial outcomes, enabling faster, more informed, and more accountable execution of enterprise priorities. The role manages a small, high-impact team focused on enterprise performance management, market intelligence, and value-capture, reporting directly to the SVP of Finance...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a...