26 client support associate jobs found

First Horizon National Corporation Location: On site in Memphis, TN, Charlotte, NC, Dallas, TX, Knoxville, TN, Orlando, FL, Miami, FL, New Orleans, LA, Lafayette, LA, Birmingham, AL, or Nashville, TN. Summary Lead the bank’s remote self-serve and branch cash automation strategy to continuously evolve cash automation hardware and software as a strategic channel of customer and associate convenience. This role owns the end-to-end strategy, standards, contracts and financial performance of all cash access technologies, including ATMs, ITMs, and Teller Cash Recyclers (TCRs) across First Horizon’s footprint. The strategy lead will operate as a core component of the Consumer Distribution team owning long-term planning, hardware and software standards, vendor strategy and ROI of cash automation investments in support of distribution convenience strategy and digital migration goals. Operating independently from day-to-day execution, this role sets direction and approves strategy...

First Horizon National Corporation Location: On site in Memphis, TN, Charlotte, NC, Dallas, TX, Knoxville, TN, Orlando, FL, Miami, FL, New Orleans, LA, Lafayette, LA, Birmingham, AL, or Nashville, TN. Summary Lead the bank’s remote self-serve and branch cash automation strategy to continuously evolve cash automation hardware and software as a strategic channel of customer and associate convenience. This role owns the end-to-end strategy, standards, contracts and financial performance of all cash access technologies, including ATMs, ITMs, and Teller Cash Recyclers (TCRs) across First Horizon’s footprint. The strategy lead will operate as a core component of the Consumer Distribution team owning long-term planning, hardware and software standards, vendor strategy and ROI of cash automation investments in support of distribution convenience strategy and digital migration goals. Operating independently from day-to-day execution, this role sets direction and approves strategy...

First Horizon National Corporation Location: On site in Memphis, TN, Charlotte, NC, Dallas, TX, Knoxville, TN, Orlando, FL, Miami, FL, New Orleans, LA, Lafayette, LA, Birmingham, AL, or Nashville, TN. Summary Lead the bank’s remote self-serve and branch cash automation strategy to continuously evolve cash automation hardware and software as a strategic channel of customer and associate convenience. This role owns the end-to-end strategy, standards, contracts and financial performance of all cash access technologies, including ATMs, ITMs, and Teller Cash Recyclers (TCRs) across First Horizon’s footprint. The strategy lead will operate as a core component of the Consumer Distribution team owning long-term planning, hardware and software standards, vendor strategy and ROI of cash automation investments in support of distribution convenience strategy and digital migration goals. Operating independently from day-to-day execution, this role sets direction and approves strategy...

First Horizon National Corporation Location: Onsite as listed in the job posting. Hours: Monday through Thursday 8:30AM - 4:00PM, Friday 8:30AM - 6:15PM, Saturday 8:45AM - 1:15PM SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: On site at location listed in job posting. Summary of Position: The Marketing Data Enablement Manager is a member of the Marketing team, reporting to the VP, Marketing Data Enablement and Production Support. This position is responsible for leading a team of data analysts. Partnering with key stakeholders, the Marketing Data Enablement Manager shapes and delivers data driven, integrated customer and banker experiences within the Marketing technology stack and enables data pipelines necessary to launch and successfully manage Marketing campaigns and events. The person in this role will focus heavily on retail, small business, and commercial banking-related enablement and will serve as the main steward to advance the campaign and data delivery capabilities in the Marketing and Data Enablement space. This candidate possesses a demonstrated knowledge of industry leading platforms and tools related to banking core systems, CDPs,...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary: The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset. Roles and Responsibilities: Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system. Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions. Escalate complex technical issues to...

First Horizon National Corporation Location: On site at location listed in job posting. Summary of Position: The Marketing Data Enablement Manager is a member of the Marketing team, reporting to the VP, Marketing Data Enablement and Production Support. This position is responsible for leading a team of data analysts. Partnering with key stakeholders, the Marketing Data Enablement Manager shapes and delivers data driven, integrated customer and banker experiences within the Marketing technology stack and enables data pipelines necessary to launch and successfully manage Marketing campaigns and events. The person in this role will focus heavily on retail, small business, and commercial banking-related enablement and will serve as the main steward to advance the campaign and data delivery capabilities in the Marketing and Data Enablement space. This candidate possesses a demonstrated knowledge of industry leading platforms and tools related to banking core systems, CDPs,...

First Horizon National Corporation Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : Monday-Thursday 8AM-4PM, Friday 8AM-6PM, Some Saturdays 8:30AM-1PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development • Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit...

First Horizon National Corporation Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : MONDAY - THURSDAY 10-5 MONDAY - FRIDAY 10-6 SUMMARY The Senior Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs the most complex assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development • Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines...

First Horizon National Corporation Location: On site at location listed in job posting. Internship Program Duration : 10 Weeks – June 1, 2026 - August 7, 2026 Pay : $20 Summary Our 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to different leaders and aspects of the line of business. You will have the opportunity to complete projects that will help you understand the day-to-day operations of a bank and develop a well-rounded skillset. Additionally, you will have the chance to receive guidance from experienced professionals in the field, participate in meetings, and network with other interns and associates. By the end of the program, you will have gained valuable insights, built a solid foundation in banking practices, and potentially set the stage for future career opportunities at First Horizon. Work schedule: Monday -...

First Horizon National Corporation Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : Mon-Thurs 8:30AM-4PM, Fri 8:30AM-6PM, Sat 9AM-1PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development • Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY At First Horizon, our Business Banking Relationship Manager plays a pivotal role improving the lives of our clients and the well-being of their businesses through financial solutions, education, achieving their financial goals. In this role you will, provide a full range of banking services to businesses with annual sales between $5M to $25M with a focus on client experience and risk management. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for loan and deposit growth through client portfolio, centers of influence and other proactive measures to grow market share. Develops new small business relationships through calling on potential clients as well as retain/grow existing portfolio. Builds and maintains a portfolio mix of targeted high value and high potential small business clients; determines Strategy and focus for the small business department and region....

First Horizon National Corporation Location: On site at location listed in job posting. Schedule: Monday through Thursday, 8:00am - 5:30pm, Friday, 8:00am - 6:30pm, Saturday, 8:00am - 1:30pm The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit...

First Horizon National Corporation Location: On-site at location listed in job posting First Horizon is seeking a motivated individual for an HR Analyst position to assist with successful analysis and execution of HR operational and strategic initiatives. The role will support daily HR operational needs and HCM enhancements for the enterprise, participate in important reporting procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. Essential Responsibilities Design, configure, and support HR technology systems to meet business needs, ensuring ease of use and visual appeal for associates. Provide ongoing support of our HCM instance to key HR and business partners through data compilation, analysis and report generation; identifies, documents, researches and follows through on all request for data compilation and report generation. Develop and deliver periodic & ad hoc reporting on employee data, both...

First Horizon National Corporation Location: On-site at location listed in job posting First Horizon is seeking a motivated individual for an HR Analyst position to assist with successful analysis and execution of HR operational and strategic initiatives. The role will support daily HR operational needs and HCM enhancements for the enterprise, participate in important reporting procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. Essential Responsibilities Design, configure, and support HR technology systems to meet business needs, ensuring ease of use and visual appeal for associates. Provide ongoing support of our HCM instance to key HR and business partners through data compilation, analysis and report generation; identifies, documents, researches and follows through on all request for data compilation and report generation. Develop and deliver periodic & ad hoc reporting on employee data, both...

First Horizon National Corporation Location: On site at location listed in job posting. Hours : Monday-Thursday 8:30AM-4:45PM, Friday 8:30AM-6:15PM, Rotating Saturdays 8:30AM-1:15PM SUMMARY Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Oversee center cash operations including cashboxes, vault, ATM, and TCRs...

First Horizon National Corporation Location : Onsite at the location listed in the job posting. Weekly Scheduled Hours : M-Th 8-5 Fri 8-6 Sat 9-1 SUMMARY The Senior Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs the most complex assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development • Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and...

First Horizon National Corporation Location: On site at location listed in job posting. Internship Program Duration : 10 Weeks – June 1, 2026 - August 7, 2026 Pay : $20 Summary Our 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to different leaders and aspects of the line of business. You will have the opportunity to complete projects that will help you understand the day-to-day operations of a bank and develop a well-rounded skillset. Additionally, you will have the chance to receive guidance from experienced professionals in the field, participate in meetings, and network with other interns and associates. By the end of the program, you will have gained valuable insights, built a solid foundation in banking practices, and potentially set the stage for future career opportunities at First Horizon. Work schedule: Monday -...

First Horizon National Corporation At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Lending Services Ops Processor is part of the Lender Support group. This LenderLink-based role serves as a primary point of contact for internal associates on matters related to the Consumer and Commercial Lending portfolios. The Ops Processor responds to associate requests, emails and phone calls, researches and resolves inquiries, and provides accurate guidance on products, processes, and documentation. Success in this role...