2129 client service manager jobs found

Fidelity Investments Job Description: Note: This role does not offer Sponsorship The Role Dened Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service team and internal partners to deliver on contractual commitments to some of our largest 401K clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity's offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service. Responsibility for daily review of plan administration quality for Defined Contribution, HSA and Non-Qualified plans. Managing plan administration to perform to standards and performance guarantees. Demonstrating an understanding of the objectives and initiatives related to client projects and...

Fidelity Investments Job Description: Note: This role does not offer Sponsorship The Role Dened Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service team and internal partners to deliver on contractual commitments to some of our largest 401K clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity's offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service. Responsibility for daily review of plan administration quality for Defined Contribution, HSA and Non-Qualified plans. Managing plan administration to perform to standards and performance guarantees. Demonstrating an understanding of the objectives and initiatives related to client projects and...

Fidelity Investments Job Description: Note: This role does not offer Sponsorship The Role Dened Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service team and internal partners to deliver on contractual commitments to some of our largest 401K clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity's offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service. Responsibility for daily review of plan administration quality for Defined Contribution, HSA and Non-Qualified plans. Managing plan administration to perform to standards and performance guarantees. Demonstrating an understanding of the objectives and initiatives related to client projects and...

Fidelity Investments Job Description: Note: This role does not offer Sponsorship The Role Dened Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service team and internal partners to deliver on contractual commitments to some of our largest 401K clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity's offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service. Responsibility for daily review of plan administration quality for Defined Contribution, HSA and Non-Qualified plans. Managing plan administration to perform to standards and performance guarantees. Demonstrating an understanding of the objectives and initiatives related to client projects and...

Fidelity Investments Job Description: Note: This role does not offer Sponsorship The Role Dened Contribution, Non-Qualified and HSA knowledge and experience required. As the main operational contact for benefits administrators, you collaborate with your service team and internal partners to deliver on contractual commitments to some of our largest 401K clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity's offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service. Responsibility for daily review of plan administration quality for Defined Contribution, HSA and Non-Qualified plans. Managing plan administration to perform to standards and performance guarantees. Demonstrating an understanding of the objectives and initiatives related to client projects and...

Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role Based in Boston, the Manager, Americas Client Service Operations will be part of the global Client Service Operations (CSO) team. This role is within the larger 'Client Operations' group, which aims to foster a robust risk culture while enhancing our global support model to provide excellent service to both internal and external stakeholders. The Manager will play a central role...

NFP Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP, an Aon company, we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that's truly unique. Job Summary: The Team Support Coordinator plays a crucial role in ensuring the smooth and efficient operation of our fast-paced customer service team. This role is designed for a proactive, highly organized professional who thrives on creating order, optimizing workflows, and ensuring our leadership and Client Service Associates (CSAs) are positioned for success. By managing complex logistics, data integrity, and the end-to-end onboarding experience, you enable our team to focus on what they do best: delivering an outstanding client experience. The ideal candidate is highly organized, proactive, a strong...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...

Creative Circle Our for-profit education client is building an overflow studio team to support their internal creative and marketing team. We are looking for TWO Sr. Project Coordinators to support the various marketing campaigns, including trafficking creative deliverables. Must be in either EST or CST. Position #1: This position is up to 20-30 hours a week and fully remote through the end of 2026 with the potential to extend. Position #2: This position is up to 20 hour a week and fully remote for 3-4 months with the potential to extend. PLEASE SPECIFY WHICH POSITION YOU ARE INTERESTED IN OR IF YOU ARE COMFORTABLE WITH EITHER. The ideal candidate has a background in marketing and has a strong understanding of the timelines and deliverables needed to create and execute omnichannel marketing campaigns. You MUST have your own workstation/equipment. The Sr. Project Coordinator will: Manage project timelines, schedules, and deliverables - ensure deadlines...

Creative Circle Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity. This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications. The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders. Responsibilities Compile weekly project updates for the VP to support executive staff meeting discussions. Prepare and maintain monthly team reports for...

Creative Circle Our client from the sports industry is seeking a Data Marketing Manager to support the expansion and optimization of their digital marketing and eDM ecosystem using Bloomreach. This is a fully remote, 40 hour per week contract role set to start in early April, with strong potential to extend. This position requires working PST hours. The ideal candidate is a data driven marketer with hands on experience in eDM platforms, segmentation, user insights, and multi channel messaging. This is a support focused role that partners closely with the Senior Marketing Manager to validate ideas, execute data driven initiatives, and manage the day to day operations of the email and CRM ecosystem. What You Will Do Support the Senior Marketing Manager in delivering and scaling digital marketing and eDM initiatives through both strategic validation and hands on execution Manage daily operations within the eDM platform (Bloomreach or similar), including segmentation, data...

Creative Circle Our pharma client is seeking a Media Analytics Manager to join their team through end of 2026, 40 hours/week. This role is hybrid onsite 3 days a week in Boston, MA. Role Summary The Media Analytics Manager will join the Insights & Analytics team to support analytics operations, tagging governance, and channel performance reporting. This role ensures that data collected across digital touchpoints is accurately captured, structured, and made analytics-ready in alignment with enterprise measurement strategy. The candidate will work cross-functionally with analytics, marketing, agency, operations, and privacy partners to operationalize scalable and compliant data capture and measurement processes. The ideal candidate brings strong analytical capabilities, exceptional attention to detail, and a commitment to accuracy and data integrity. Top Must Have Skills 5+ years experience in digital marketing analytics operations and reporting Deep familiarity with...