1333 technical support analyst jobs found

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolving IT-related problems. This position will need to deliver Client service within specified service levels. Typically, the Technical Support Analyst will work on resolving straightforward problems. This includes troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software setup, and assistance with navigating around application menus. Responsibilities: ESSENTIAL FUNCTIONS: Firstline responder to incoming issues through chat, email-generated tickets, or phone Direct unresolved issues to the next level of...

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

American Tower Corporation The Team We are seeking an Information Systems Analyst to join American Tower's Corporate IT. The Corporate IT team is responsible for the deployment, maintenance, and support of IT systems throughout the global organization. Day to day you will focus on supporting our US based users in Boston, with occasional travel to Westborough, Woburn, and other areas, to ensure that end user IT needs are met through reliable and consistent IT services. You will be providing both hands on and remote support of a variety of hardware and software platforms. What You Can Offer Us Troubleshoot and resolve issues with end user hardware, such as laptops and printers, and conference room technology, liaising with third party support vendors when necessary. Maintain the IT hardware asset database and support automation efforts through scripting in common scripting languages, primarily PowerShell. Assist lower tier support teams by providing expertise,...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Operations Support Analyst Locations: Waltham, MA | Jacksonville, FL | Hybrid Get to Know Us: Now is the time to join SS&C! We're a leading cloud-based provider of investment software and services for the global financial services industry. We are seeking a talented Operations Support Analyst to join our Evare team based in Waltham, MA. The person in this role will monitor inbound and outbound financial data files to ensure successful processing and utilize internal tools to troubleshoot processing issues, to react to late files, to resolve client connectivity issues and...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Operations Support Analyst Locations: Waltham, MA | Jacksonville, FL | Hybrid Get to Know Us: Now is the time to join SS&C! We're a leading cloud-based provider of investment software and services for the global financial services industry. We are seeking a talented Operations Support Analyst to join our Evare team based in Waltham, MA. The person in this role will monitor inbound and outbound financial data files to ensure successful processing and utilize internal tools to troubleshoot processing issues, to react to late files, to resolve client connectivity issues and...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Fidelity Investments Job Description: Note: Fidelity is not providing immigration sponsorship for this position. The Role Fidelity's Fixed Income Division manages close to 2 trillion and continues to see strong inflows into our funds. To support this growth and drive scale, we are seeking a Systems Analyst to be part of a growing team that supports our Separately Managed Accounts (SMAs) offering (Personal Bond Management - PBM) within the Fixed Income domain. Asset Management Technology (AMT) is seeking a highly motivated individual to join our agile development team to partner closely with various business and global technology teams to deliver best-in-class products supporting our investment professionals. As a systems analyst on the team, you will be expected to quickly gain understanding of all the business and systems workflows and components of our applications. You will work closely with the Fixed Income Investment Professionals - Portfolio Managers and...

Creative Circle POSITION SUMMARY We are seeking a detail-oriented and proactive QA Analyst with mid-level experience to join our team. The ideal candidate has a strong foundation in testing methodologies, hands-on experience testing Salesforce applications and integrations, and experience in the mortgage or financial services industry. This role will be instrumental in ensuring reliability and business outcomes are met. KEY RESPONSIBILITIES * Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce-based applications, integrations, and workflows, ensuring alignment with defined business outcomes and success metrics * Perform functional, regression, integration, and user acceptance testing (UAT) across Salesforce CRM environments including custom objects, flows, validation rules, and third-party integrations * Identify, document, and track defects through their lifecycle using defect management tools (e.g., Jira, Azure DevOps),...

Capital One Principal Data Analyst - Retail Bank At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. In the Consumer Bank, we've combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We've challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. Retail Bank line of business and functional areas include digital/online banking, branch/cafe...

Capital One Manager, Quantitative Analysis - Global Finance At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Quantitative Analyst at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in cloud computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. This position offers a unique opportunity to be a part of the dynamic Finance organization at Capital One. The Finance...

Capital One Principal Data Analyst - Retail Bank At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. In the Consumer Bank, we've combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We've challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. Retail Bank line of business and functional areas include digital/online banking, branch/cafe...

Apex Systems, Inc. Job#: 3027741 Job Description: Job Title Business Analyst - Wealth Management (InvestNet Program) Location Hybrid - KeyBank footprint Cleveland, OH | Albany, NY | Buffalo, NY Engagement Details Openings: 2 Start Date: April 13, 2026 End Date: October 16, 2026 Contract Type: Contract (6 months, potential of extension based on performance and funding) Project Overview The InvestNet program at KeyBank is a multiyear wealthmanagement modernization initiative focused on enhancing, stabilizing, and expanding Key's use of the Envestnet wealth management platform . The program is designed to deliver a more unified and modern advisor experience across financial planning, portfolio management, analytics, billing, and client reporting. KeyBank is entering Phase 2 of the InvestNet wealth platform integration and is staffing additional Business Analysts to support expanded scope, data conversion efforts, and digital...

Apex Systems, Inc. Job#: 3027694 Job Description: Apex Systems is currently hiring for an nCino Product Owner/Business Analyst with one of our large Banking clients. Location: Hybrid - CHARLOTTE, NC; IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MN Onsite expectation: 3 days onsite per week Pay range : $65.63 - $68.63/HR Contract Length: 12 months Note: We are unable to consider C2C or third-party submissions. Looking for an experienced person with business analysis AND product owner experience. This role with help support the Product manager for the Commercial nCino platform. nCino experience HIGHLY PREFERRED. Minimum Salesforce experience (if no nCino) Looking for great customer-facing people. Personality - go-getter. Good comm skills. Don't wait for something to be fed. It is critical that the candidate possesses the following: Deep commercial/wholesale banking knowledge Understand PO work. Implementations. Agile. NCino knowledge...

Apex Systems, Inc. Job#: 3027555 Job Description: Apex Systems is currently hiring for an nCino Product Owner/Business Analyst with one of our large Banking clients. Location: Hybrid - CHARLOTTE, NC; IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MN Onsite expectation: 3 days onsite per week Pay range : $65.63 - $68.63/HR Contract Length: 12 months Note: We are unable to consider C2C or third-party submissions. Looking for an experienced person with business analysis AND product owner experience. This role with help support the Product manager for the Commercial nCino platform. nCino experience HIGHLY PREFERRED. Minimum Salesforce experience (if no nCino) Looking for great customer-facing people. Personality - go-getter. Good comm skills. Don't wait for something to be fed. It is critical that the candidate possesses the following: Deep commercial/wholesale banking knowledge Understand PO work. Implementations. Agile. NCino knowledge...

Apex Systems, Inc. Job#: 3027661 Job Description: Senior Business Analyst/Functional Analyst Location: Jersey City, New Jersey (Onsite) Employment Type: Contract Contract Duration: 12 Months Role Overview This position supports the Enterprise Capital Management Technology function within Corporate Treasury. The role is part of a technology transformation journey to build and adopt general capabilities for data ingestion, rules authoring and execution, and analytics. This is a greenfield project that requires meticulous design to replace multiple legacy applications and will house critical regulatory programs such as Basel IV and FRTB. Key Responsibilities Serve in a delivery-focused, techno-functional role to support capital management technology initiatives. Design and implement solutions for data ingestion, rules execution, and analytics. Contribute to the replacement of legacy applications within Treasury Technology. Ensure solutions comply with...

Apex Systems, Inc. Job#: 3027691 Job Description: Apex Systems is currently hiring for an nCino Product Owner/Business Analyst with one of our large Banking clients. Location: Hybrid - CHARLOTTE, NC; IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MN Onsite expectation: 3 days onsite per week Pay range : $65.63 - $68.63/HR Contract Length: 12 months Note: We are unable to consider C2C or third-party submissions. Looking for an experienced person with business analysis AND product owner experience. This role with help support the Product manager for the Commercial nCino platform. nCino experience HIGHLY PREFERRED. Minimum Salesforce experience (if no nCino) Looking for great customer-facing people. Personality - go-getter. Good comm skills. Don't wait for something to be fed. It is critical that the candidate possesses the following: Deep commercial/wholesale banking knowledge Understand PO work. Implementations. Agile. NCino knowledge...

Apex Systems, Inc. Job#: 3027692 Job Description: Apex Systems is currently hiring for an nCino Product Owner/Business Analyst with one of our large Banking clients. Location: Hybrid - CHARLOTTE, NC; IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MN Onsite expectation: 3 days onsite per week Pay range : $65.63 - $68.63/HR Contract Length: 12 months Note: We are unable to consider C2C or third-party submissions. Looking for an experienced person with business analysis AND product owner experience. This role with help support the Product manager for the Commercial nCino platform. nCino experience HIGHLY PREFERRED. Minimum Salesforce experience (if no nCino) Looking for great customer-facing people. Personality - go-getter. Good comm skills. Don't wait for something to be fed. It is critical that the candidate possesses the following: Deep commercial/wholesale banking knowledge Understand PO work. Implementations. Agile. NCino knowledge...

Apex Systems, Inc. Job#: 3027669 Job Description: Business Analyst Location: Newport Beach, CA or Charlotte, NC Onsite: 4 days per week Rate: $55-60/ hour At this time, Apex is not able to consider candidates for this role who require visa sponsorship now or in the future. Qualified candidates will have the following skillsets: 4+ years of experience as a Business Analyst or Data Analyst Experienced with SQL and Python Can translate business needs into detailed data designs Familiar with finance, accounting, or actuarial systems and data EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a...

Apex Systems, Inc. Job#: 3027679 Job Description: Job Title: Transaction Analyst/ Finance Manager Location: Primarily remote, needs to be local to Ft Lauderdale, FL as they will need to go onsite twice/month Duration: 6 months Job Description: * This is an exciting opportunity for a dynamic M&A professional to make a significant impact on the store development strategy in Latin America. * We are seeking a highly skilled Transaction Analyst/ Finance Manager to support the Mergers & Acquisitions (M&A) initiatives within our Development department for Latin America. * This short-term position (6 months) will be responsible for identifying inorganic growth opportunities, understanding potential acquisition targets, and help develop acquisition strategies. Responsibilities: * Market Research & Target Screening: Support research activities to help identify potential acquisition targets and compile target lists based on defined...

Apex Systems, Inc. Job#: 3027624 Job Description: JOB DESCRIPTION Must work on-site in Acton, MA ~3days/week The Payroll Analyst will be a key individual contributor responsible for the end-to-end processing of the US biweekly payroll for over 3,000 employees using Workday. This role requires a high level of expertise, autonomy, and attention to detail. The successful candidate will also serve as a crucial backup for payroll processing in Canada, Mexico, and Costa Rica, supporting our global business continuity strategy. This role will report to the Global Payroll Director. Key Responsibilities * Process accurate and timely biweekly multi-state US payroll for 3,000+ employees in Workday from start to finish. * Perform thorough audits of payroll data, including hours, bonuses, commissions, deductions, and tax withholdings, to ensure accuracy before final transmission. * Reconcile payroll prior to transmission and validate confirmed reports...