19 jobs found

New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based, or remote candidates based in Iowa. Role Overview: Ensure the sustainment of the Continuous Improvement (CI) Management System within a single function or department in Service Operations. Coach Tier 1-2 leaders (Team Leads and Directors) on foundational Continuous Improvement (CI) tools and systems. Focus on local execution, capability building, and continuous improvement to support annual performance targets and team-level transformation. What You'll Do: Continuous Improvement (CI) Coaching & Capability Building: Coach Tier 1-2 leaders on core CI tools (e.g., RCPS, standard work, visual management) Build CI capabilities in individual teams to embed CI behaviors Facilitate CI onboarding for new hires using...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: Ensure the sustainment of the CI Management System within a single function or department. Coach Tier 1-2 leaders (Team Leads and Directors) on foundational CI tools and systems. Focus on local execution, capability building, and continuous improvement to support annual performance targets and team-level transformation. This role reports to the Business Unit Leader with a dotted line into the COE. What You'll Do: CI Coaching & Capability Building: Coach Tier 1-2 leaders on core CI tools (e.g., RCPS, standard work, visual management) Build CI capabilities in individual teams to embed CI behaviors Facilitate CI onboarding for new hires using standardized training materials Sustainability & Assessments: Act as an assessor for Management System Assessments (MSAs) Co-develop and support execution of 100-day plans tied to MSA outputs Customize and apply CI tools...

New York Life Insurance Company Location Designation: Fully Remote Eagle Strategies LLC is a Registered Investment Adviser and a wholly owned subsidiary of New York Life, one of the world's largest mutual insurers with more than 170 years in the industry. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. Eagle Strategies has over 90 investment professionals who can act as an extension of our Financial Advisors' team. We provide comprehensive investment advisory and financial planning capabilities along with offering arrays of innovative solutions and is headquartered in New York City. Role Overview: This is a very structured position that includes learning...

New York Life Insurance Company Location Designation: Fully Remote Location: There is a preference for candidates located within a commutable distance of our Philadelphia, PA or Bethlehem, PA offices, where key team members are based. Role Overview: The Corporate Vice President (CVP), Service Operations Delivery Lead is accountable for the execution and delivery of approved initiatives across the GBS Service Operations division, ensuring initiatives move from approval to successful implementation and user adoption. This role is accountable for translating strategic priorities into actionable initiatives, aligning work across all initiatives including technology and portfolio-funded efforts, and ensuring disciplined execution that delivers measurable business outcomes. This leader oversees the Experience Owner (EO) function and team, and partners closely with Senior Experience Owners (Sr. EOs), Operations leaders, and shared services to ensure strategy, planning,...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Purchase Experience - Insights & Analytics Location Designation: Hybrid - 1 day per week --- Role Overview: We are seeking a senior analytics leader to serve as the primary owner of how Purchase Experience (PX) performance against its Objectives & Key Results (OKRs) is defined, measured, and communicated. This role is responsible for governing and communicating the metrics that inform leadership's understanding of operational performance across new business and underwriting. The individual in this position will operate as a senior individual contributor, leading through expertise and judgment. The role requires executive presence, independent ownership of recurring leadership reporting, and the ability to translate complex operational data into clear, insight-driven guidance. The successful candidate will balance technical depth with business acumen, ensuring that PX...

New York Life Insurance Company Location Designation: Fully Remote Role Overview : New York Life Group Benefit Solutions (GBS) is seeking an Absence Planning System & Support Specialist to join our Implementation team. This role blends hands-on system configuration, client onboarding support, and structured testing to enable accurate, efficient, and scalable setup of employer leave and Short-Term Disability (STD) plans within our vendor partner platform (myLeaveGuide Pro). You'll be a key client-facing configuration partner-working with employers and brokers, as well as Implementation Managers, account teams, product partners, and the vendor-to gather requirements, translate plan provisions into system configurations, validate accuracy, and continuously improve the setup experience. What You'll Do : Client Engagement & Stakeholder Management Lead client and broker working sessions to gather inputs, walk through the portal, confirm plan intent, and...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Implementation Director provides strategic leadership and operational governance for end-to-end client implementations for Group Benefit Solutions (GBS). This role leads a team of Implementation Resources to ensure consistent, high-quality delivery of complex, multi-product implementations. The Director translates organizational strategy into execution standards, drives service excellence, and ensures operational effectiveness across life, accident, disability, and voluntary products. The role is accountable for client outcomes, implementation velocity, operational efficiency, and overall service differentiation in the marketplace. What You'll Do: Leadership & Talent Development Lead and develop a team of 10-15 implementation resources. Foster a high-performance culture focused on accountability, continuous improvement, recognition, and open communication....

New York Life Insurance Company Location Designation: Fully Remote Role Overview : The Strategic Partnerships Senior Associate plays a key role in optimizing strategic vendor and Business Process Outsourcing (BPO) relationships that enable Group Benefit Solutions (GBS) operations at scale. This position combines operational execution, vendor governance, process engineering, and cross-functional collaboration to drive service excellence, cost efficiency, and transformation initiatives. This role is ideal for a highly analytical, solutions-oriented professional who thrives in a matrixed environment and is motivated by improving end-to-end operational performance through strong partnership management. What You'll Do : Strategic Partner Execution & Governance Manage day-to-day execution of strategic partner engagements, ensuring delivery aligns with SLAs, contractual commitments, and business objectives. Support governance of MSAs, SOWs, and...

New York Life Insurance Company Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview : The National Account Executive (NAE) is responsible for strategic management of large and/or complex national accounts. This role focuses on driving revenue through deep customer engagement, consultative partnership, and the sale of additional products and services. The NAE leads the...

New York Life Insurance Company Location Designation: Fully Remote Job Title: New York Life Group Benefits Solutions (GBS) - Data Governance and Stewardship Leader Location: Remote or Hybrid/Philadelphia, PA or New York Office Reports To: GBS Business Data Strategy Lead Employment Type: Full-Time Business Overview: The GBS Data Governance and Stewardship Leader will establish and scale a sustainable data governance framework as part of the Center of Excellence (COE). This role is responsible for driving data definitions and quality, delivering bestpractice training, and ensuring adherence to governance policies across the organization. As a key member of the COE Data & Analytics team, the leader will partner with IT and business teams to ensure that data can be trusted, remains secure, and is effectively leveraged to support strategic and operational decisionmaking. Role Overview: We are seeking an experienced Data Governance and Stewardship...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Job Description - Universal Purchase Experience Product Owner Overview of New York Life New York Life's culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here, you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. As a Fortune 100 company and industry leader, we offer opportunities to tackle meaningful challenges, grow your career, and make a real impact on the lives of others. Business Unit Overview New York Life's Purchase Experience (PX) value stream is transforming the end-to-end purchase experience for agents, clients, and operations across all product lines, including life insurance, annuities, long-term care, disability insurance, business solutions, and wealth management. Role Overview: Universal...

New York Life Insurance Company Location Designation: Fully Remote Role Overview: The Enroller Manager is a senior individual-contributor role within New York Life Group Benefit Solutions, accountable for the strategic planning, execution, and continuous improvement of enrollment staffing operations. This role leads the end-to-end lifecycle of vendor enrollers (benefit counselors), ensuring enrollment events are staffed with high-quality, credentialed professionals who deliver an exceptional client and participant experience. Operating with a high degree of autonomy, the Enroller Manager serves as a subject matter expert (SME) for enrollment staffing strategy, group benefits enrollment practices, and vendor performance management. The role partners closely with Sales, Service, and Field Leadership to align staffing decisions with business priorities, cost efficiency, and client complexity. What You'll Do: Strategic Staffing & Workforce Planning...

New York Life Insurance Company Job Requisition ID:93314 Location Designation: Fully Remote Individual Disability Insurance Valuation Actuary Corporate Vice President & Actuary (PF5) Location:Remote The newly created Individual Disability Insurance (IDI) department is looking for a motivated individual to help manage the valuation function of the flagship product, MyIncome Protector, and help launch additional disability initiatives. As one of the early members of the IDI team, you will have the unique opportunity to help grow a new business at New York Life, which released its first product in October 2021. This position will work with individuals across business functions (e.g., product management, marketing, compliance, agency) and finance functions (e.g., accounting, corporate actuarial) as well as with New York Life's partners (e.g., reinsurer, third-party administrator) on the development and maintenance of a valuation platform and calculation of reserves and...

New York Life Insurance Company Job Requisition ID:93371 Location Designation: Hybrid - 3 days per quarter Role Overview: We are seeking a highly skilled and motivated Web Services Integration Specialist to join our Integration Services team within the Application Production Support & Operations (APSO) organization. In this enterprise-critical role, you will be responsible for the ongoing management, support, and enhancement of a large-scale API ecosystem that enables seamless integration across cloud-based, on-premises, and third-party platforms.You will play a key role in ensuring the stability, scalability, and performance of services that support essential business functions across the enterprise. This position demands hands-on involvement with API runtime operations, proactive incident response, and continuous collaboration with development teams, infrastructure groups, and external partners. You'll work closely with engineers, analysts, and solution architects to...

New York Life Insurance Company Location Designation: Hybrid - 1 day per quarter Role Overview: Our External wholesaler is responsible for representing New York Life annuity products through Wire House, Independent and Bank advisors in specific territories. Preferred location for this role is Charlotte area but must live in NC or SC to apply. What You'll Do: * Work to develop sales of Immediate, Fixed Deferred, Indexed and Variable annuities in an existing territory * Generate sales * Develop a business plan to maximize market share, assets and profitability for assigned territory * Present New York Life products and services to financial advisors knowledgeably and effectively so that they can clearly identify the benefits of the products relative to its competitors * Provide advisors technical information, including a strong knowledge of the competitive landscape, financial markets and industry related topics * Work closely and communicate effectively with...

New York Life Insurance Company Location Designation: Hybrid - 3 days per quarter New York Life is standing up a repeatable, automation-first Disaster Recovery (DR) operating model to ensure the company can sustain a Minimum Viable Company (MVC) and recover priority services within 48 hours. As the DR Recovery Lead (IT Operations), you will be the single-threaded owner for day-to-day DR operations-driving orchestrated recovery execution, maintaining infrastructure and application runbooks, coordinating cross-technology teams and vendors, and ensuring audit-ready evidence for quarterly exercises and an annual recovery test calendar. You will align DR capabilities with enterprise architecture and regulatory standards while continuously improving resiliency across the organization. What You'll Do: Own disaster recovery operations and runbooks by building, maintaining, and continuously improving infrastructure and application recovery documentation, including...

New York Life Insurance Company Location Designation: Hybrid - 3 days per quarter As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success. What You'll Do: The Lead for Cloud Platform Engineering is responsible for a team of Cloud Platform Engineers. The Cloud Platform Lead is responsible for coordinating and curating product roadmaps from the Cloud Platform Engineers, Socializing this roadmap withing the larger organization Managing commitments and delivery from a team of engineers. What You'll Bring: 7+ years of experience designing and managing AWS cloud infrastructure, with a focus on compute, storage, and AI/ML...

New York Life Insurance Company Location Designation: Hybrid - 3 days per quarter New York Life is seeking a technically skilled and hands-on Data Protection Engineer with cloud experience to design, implement, and oversee the enterprise's data protection strategy. This role combines strategic ownership with engineering execution across a broad set of data protection domains, including: Data Security Posture Management (DSPM) Data Loss Prevention (DLP) Database Activity Monitoring (DAM) Data Access Governance (DAG) Data Classification Encryption and Masking Key and Secrets Management The Data Protection Engineer will: Architect and implement enterprise data protection solutions Lead proof-of-concepts for new and emerging technologies Partner with technology teams, engineering groups, and business stakeholders to ensure controls meet enterprise needs Oversee specialized sub-domains by managing the DLP Operations Lead, DAM Lead, and other related functions...

New York Life Insurance Company Location Designation: Hybrid - 3 days per quarter As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success. New York Life is seeking a skilled and detail-oriented Security Operations Center (SOC) Analyst to join our SOC team. This role is ideal for experienced cybersecurity professionals with a strong background in security operations and incident response. The SOC Analyst will support the detection, analysis, and response to cybersecurity threats by leveraging enterprise security tools, documented procedures, and incident response best practices. This position includes hands-on monitoring and incident...