Dec 13, 2025
About this role The Client Experience Management (CEM) team at BlackRock is dedicated to ensuring an exceptional client experience. CEM acts as an intermediary between the Client Business and functional teams within the Global Investment Operations p latform, serving as the central contact point for clients' day-to-day matters. The team aligns client service needs with BlackRock's operational capabilities, supporting clients post-win and ensuring the operational service offering evolves with industry trends to maintain world-class service. CEM also provides internal consultancy on operational matters. Client Service Officers (CSOs) in CEM build deep, trusting relationships with clients from the start and continue in a dedicated servicing role. By engaging with complex clients, CSOs gain a thorough understanding of unique servicing requirements to deliver a differentiated client experience. Through proactive engagement, CSOs ensure the best of BlackRock is...
BlackRock
Stockholm, Sweden
Full-Time
