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About this role Join BlackRock as a Vice President supporting real-time trading operations within our fast-growing Aladdin Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team. You'll collaborate with product and engineering teams to resolve complex technical issues, drive platform stability, and shape the future of trading support through strategic tooling and partnerships. Key Responsibilities Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues. Serve as a subject matter expert (SME), owning issues end-to-end-including follow-ups, recurrence prevention, and proactive monitoring of trading environments. Develop and maintain a data monitoring layer to enable data-driven client education and engagement. Collaborate with users to understand trading workflows and deliver timely, effective solutions....