270 client service associate jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role Job Description Seeking talented Client Onboarding and Investment Professional who will be responsible for managing the onboarding process for new/existing clients looking to utilize our suite of investment overlay strategies. This candidate will communicate with Sales, Portfolio Management, Operations and Compliance teams and partner custodians ensuring a transparency and minimal time to market for the relationship. The candidate will also be responsible for identifying opportunities to improve and optimize the onboarding process. Key Responsibilities: Manage the account opening and client documentation workflow from creation, collection, negotiation oversight and execution Oversee the documentation process for external clients throughout the documentation life cycle via Salesforce and internal software Handle activities through heavy phone work with external clients Perform required research for product set-up and account opening to...

About this role BlackRock, the world's leading investment manager and risk manager is committed to providing outstanding service to its clients. As the BlackRock business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing superior client service. The Client Experience Management (CEM) team works with the BlackRock client businesses to ensure that the servicing needs of our clients are understood and aligned with the operational teams across BlackRock. The team is responsible for ensuring that BlackRock's operational service offering continues to evolve in line with industry and client trends with the goal of making it easier for our clients do business with BlackRock. In addition, you will be responsible for driving and delivering the daily client experience and servicing client needs through interaction with...

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery , client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Client Experience Management (CEM) team sits within CX Delivery and in partnership with the Client Businesses, is...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role GAAPS Alternatives | Analyst/Associate Client Services | Edinburgh About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognises outstanding performance! We know you want to feel valued every single day and be recognised for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview We are active in all asset classes and connect them in ways other firms can't match, organizationally aligning under a single leadership across products and adhering to a common operating process across the assets consisting of real estate, infrastructure, credit, private equity and...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview: The Alternatives Client Services (ACS) team provides comprehensive support for BlackRock's private market products,. The team manages key functions such as investor servicing, onboarding, and report distribution while maintaining strong oversight of third-party service providers, including transfer agents and tax providers. The ACS team operates across...

About this role BlackRock is a leading global asset management firm. It provides investment, risk management, and advisory services to institutional, intermediary, and individual investors worldwide. The company offers solutions ranging from fundamental and quantitative active management to indexing strategies for broad market exposure. Clients can access these solutions through individual and institutional accounts, mutual funds, and iShares® ETFs. The Portal Service Team is a new sub-team within the Client Order Management function. The team is the first contact for BlackRock and Third Party Clients using our online tools to submit trades. They guide clients through onboarding and provide live service support. The team works closely with internal BlackRock groups and external parties. They ensure timely setup so clients can start trading. Using Aladdin technology, they deliver excellent client service via email and phone, handling ad-hoc requests. The Associate will...

About this role The Global Payroll & Employment Tax function at BlackRock is a dynamic and dedicated group of professionals responsible for ensuring accurate payroll processing and tax compliance for our global employees of approximately 22,000. Our team is committed to maintaining compliance with all relevant regulations and providing exceptional service to our colleagues. We work collaboratively with various internal stakeholders to streamline operations and continuously improve our processes and value precision, efficiency, and a positive work environment. As Analyst or Associate, EMEA Payroll Operations, you will be responsible for Payroll operations of a few locations of the EMEA region. The countries in scope for this position will include, but not be limited to Germany, Austria, Switzerland and Italy amongst many others which BlackRock operate within the EMEA region. This position requires strong operations mindset, deep understanding of payroll processes and...

About this role ACB Core COO Team BlackRock's Americas Client Businesses (ACB) Core COO Team is responsible for supporting business development and retention efforts in the US, Canada and Latin America. This role supports the Americas Institutional Business (AIB) which is responsible for developing and maintaining relationships with sophisticated institutional investors. Professionals within AIB work together to deliver a full range of asset management, risk management and advisory services supporting our clients' investment objectives. About the Role: ACB Core COO is seeking a motivated professional to join our Institutional RFP team as an RFP Writer in Atlanta, GA or Princeton, NJ. The successful candidate will craft highly customized sales documents for institutional client opportunities and serve as an essential part of the deal team, driving BlackRock's business development efforts. This role provides the opportunity to collaborate with all groups across the firm...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. As a leading Asset Manager, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets. Role Description and Responsibilities ETF Platform...

About this role The BlackRock Global Markets - APAC ETF Markets team is responsible for growing and protecting the trading of the iShares product suite. We are passionate about leading all aspects of primary and secondary market ETF trading! We seek to identify and mitigate trading frictions that could impact the market quality of our products. In addition, we work alongside ETF market participants, such as liquidity providers, exchanges and regulators to strengthen and advance the ETF trading ecosystem. Your Role and Impact As a member of the ETF Capital Markets team in APAC, you will be responsible for overseeing a wide array of functions that encompass both the primary and secondary market activities, as well as spearheading the transformation of the ETF ecosystem and driving industry standards across the region. Primary Market Oversight and Risk Management You will manage the daily order taking and implement robust risk management practices for ETF Primary Markets...

About this role Overview In this role, you will be responsible for the Talent Acquisition Operations team in the EMEA region supporting our Experienced and Executive recruiting. You will partner closely with the Talent Acquisition team to support our hiring strategy, and ensure we are delivering an outstanding Candidate Experience for talent joining the firm across a broad spectrum of roles! This role focuses on enabling the team to deliver on core work, proactively maintaining partner relationships, and leading projects that impact the region. You will support improving our processes to continuously elevate the candidate and client experiences. You will be closely connected to our metrics and data, and will proactively share updates with key partners. Your impact will be in the leadership and development of a hard-working TA Operations team, focused on providing an unmatched candidate and client experience! Your Responsibilities: Team Management:...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role We are seeking a highly quantitative and motivated Associate to join the Quantitative Investment Solutions (QIS) team, a specialized unit within Aperio Portfolio Management, operating under BlackRock's SMA Solutions business. QIS is responsible for driving strategic product innovation, developing tax-managed investment strategies, and advancing quantitative research. The team spearheads the creation of cutting-edge tax-advantaged solutions, encompasses direct indexing, active long/short, option overlays, factor tilts, concentration management and more. QIS also plays a pivotal role in client engagement and internal...

About this role BlackRock's purpose is to help more and more people achieve financial well-being! As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of Dec 31, 2022, the firm handled approximately $8.5 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com/corporate | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock Business Unit Overview: The Performance Measurement & Attribution team is responsible for the outcome and interpretation of portfolio & benchmark return analytics in Blackrock, critical to insights that enable investment and risk teams to make informed decisions. This includes generating and interpreting analytical outcomes, leading product & strategy level support, acting as a centralized source and applying...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role BlackRock's SMA Solutions business is seeking a Separately Managed Account (SMA) Portfolio Manager to work within the dynamic and fast-paced environment of our Core PM SMA Team in the Princeton office. As a Portfolio Manager, you will build relationships internally with teammates, Trading Desks, Operations, and the Sales organization as well as externally with clients and Financial Advisors by helping to leverage an evolving operating model at the center of an established and rapidly growing business. On a day-to-day basis, you will actively deliver a broad set of separately managed account investment solutions across...

About this role Seeking a talented Sales Associate who will play a critical role in driving the growth of SpiderRock Advisors (SRA) by managing the internal sales process for new and existing clients utilizing our suite of investment overlay strategies. This individual will collaborate closely with External Sales, Portfolio Management, Operations, Compliance teams, and partner custodians to ensure transparency and minimize time to market, while also engaging advisors to promote and support the adoption of SRA's option overlay solutions across wealth management channels. Combining consultative sales, relationship management, and technical fluency in options strategies, the candidate will deliver best-in-class risk management solutions for advisors and their clients. Key Responsibilities: Serve as a subject matter expert on SRA's option overlay strategies, risk management, and portfolio enhancement techniques. Drive adoption of SpiderRock's option overlay strategies...

About this role About BlackRock Global Client Business BlackRock's Global Client Business (GCB) is responsible for the strategy and distribution of our investment solutions-including open-end funds, closed-end funds, alternatives, and managed accounts-through partnerships with financial intermediaries. Our teams span the U.S. and Canada, EMEA, Asia Pacific, and Latin America. The Opportunity We are seeking a highly motivated Associate to join the China Offshore Wealth team within GCB. This team is dedicated to expanding BlackRock's wealth distribution footprint and deepening client relationships across the region. The successful candidate will support the team in managing key wealth clients based in Mainland China and the Hong Kong SAR, driving the commercial success of cross-border initiatives such as QDII, QDLP, GBA WMC, and MRF. This role plays a critical part in building and strengthening strategic partnerships with leading financial institutions. Key Responsibilities...

About this role About Aladdin Data (AD) Data is at the heart of Aladdin and increasingly the ability to acquire, store, analyse and gain insight from data has become a key component of our competitive advantage. The Aladdin Data (AD) team is responsible for the data ecosystem within BlackRock. Our goal is to build and maintain a leading-edge Enterprise Data Platform (EDP) that provides highly available, consistent data of the highest quality for all users of the platform, notably investors, operations teams and data scientists. EDP supports four outcomes that, together, enable BlackRock's data strategy: Provide high quality, reliable data and services to power the core investment processes for Aladdin clients. Enable Aladdin clients to reduce operational overhead and improve client service by offering Aladdin data through a commercial data warehouse, Aladdin Data Cloud (ADC). Allow non-Aladdin BlackRock teams to focus on value generation, by providing a general-purpose...

About this role Job Description BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our client - period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That is why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and this is why companies, institutions and global governments come to us for help with meeting their biggest financial challenges. About Aladdin & Aladdin Accounting BlackRock runs on Aladdin , a unified investment management platform integrating risk analytics, portfolio management, trading, operations, and accounting for informed decisions. Aladdin Accounting extends this capability, delivering a single front-to-back platform with...