Mar 07, 2026
About this role We are seeking an Application Production Support Engineer to support and operate critical developer platform services. This role is operations and support focused and is not a software development position . The successful candidate will play a key role in ensuring platform stability, rapid incident resolution, and continuous improvement of our support and operational processes. Key Responsibilities: Production Support & Operations Provide day‑to‑day production support for core developer platform services, including artifact management, CI/CD tooling, build systems, and release pipelines Triage, troubleshoot, and resolve platform incidents and service degradation in partnership with engineering teams Act as a point of escalation for complex platform issues, ensuring timely resolution and clear communication to stakeholders Participate in on‑call or support rotations as required Reliability & Continuous Improvement Analyze recurring...
BlackRock
San Francisco, CA, USA
Full-Time
