Mar 14, 2026
National Grid
About us National Grid is hiring an Analyst, Customer Contact for the Office of the President in Worcester, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose To oversee and manage handling escalated customer complaints and Executive REferrals as well as develop deep partnerships with regulators, vendors, and internal stakeholders to ensure...
Professional Diversity Network
Worcester, MA, USA
Full-Time
