4 technical support analyst jobs found in Westlake, TX

Fidelity Investments Job Description: Senior Manager, Business Insights The Role The Senior Manager, Business Insights, is a cornerstone role on the Abandoned Property and Legal Operations Team. The Senior Manager will be at the intersection of business, analytics and technology. The Senior Manager will be supporting end-to-end data management, analytics and reporting function, as well as strategy and planning activities, tracking key initiatives and priorities, and measuring progress for Abandoned Property and Legal Operations team. We welcome candidates who are either technologists/data analysts seeking greater business exposure, or business professionals with strong interest and skills in technology, data management, and analytics. Data Management, Analytics and Reporting: You are someone who can move seamlessly between business, analytical and technical environments, understand data at both conceptual and practical levels, and can present insights in a clear...

Fidelity Investments Job Description: Principal Machine Learning Ops Engineer As a Principal Machine Learning Ops Engineer within the Enterprise Data Science Platform team, you will create frameworks to support large-scale ML infrastructure and pipelines, including tools for the containerization and deployment of ML models. Collaborating with Data Scientists, you will develop advanced analytics and machine learning platforms to enable the prediction and optimization of models. You will extend existing ML platforms for scaling model training and deployment, and partner with various business and engineering teams to drive the adoption and integration of model outputs. This role is essential in leveraging Data Science to deliver exceptional customer experiences in financial services. The Team The enterprise data science platform (part of the Fidelity Data Architecture team in the Enterprise Technology BU) is focused on delivering AI/ML solutions for the organization. As...

Fidelity Investments Job Description: Director DevOps Architecture, FFIO Architecture THE ROLE Fidelity Fund & Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. FFIO is actively seeking a hands-on DevOps Architect to design and implement automated software development and delivery pipelines, defines cloud infrastructure strategy, strong knowledge of security controls and provide tools and practices to enhance productivity and reliability. RESPONSIBILITIES Develop the overall DevOps strategy, select appropriate architecture frameworks, tools, design automated infrastructure & delivery pipelines and patterns Define cloud environments and implement security best practices, including secure design patterns and compliance controls Architect and own the implementation of robust, highly scalable solutions, to ensure flawless...

Fidelity Investments Job Description: Note: Fidelity will not provide immigration sponsorship for this position. Director of Distributed Storage Engineering About the Role As the Director of Distributed Storage Engineering, you will lead initiatives across multiple product areas to deliver high-performing, cost-effective, and reliable storage solutions for business-critical workloads supporting all areas of the firm's financial services. You will collaborate with technology leadership and architects to define target architectures, establish product roadmaps, and drive strategic decisions for distributed storage services. What You'll Do Define vendor strategies and create business cases that clearly outline technological capabilities and costs for executive decision-making. Influence the direction of distributed storage services and present strategies to executive leadership. Report regularly on the progress of critical projects and ensure alignment with...