4 technical support analyst jobs found in Wellesley, MA

Babson College Babson has engaged M2 Partners for this search. For more information or to apply please contact Wende Malster or Janet Mullert. Wende Malster wmalster@m2-partners.com Janet Mullert jmullert@m2-partners.com The professional in this role takes the lead in supporting the Workday HCM and Workday Financials systems at Babson College. The HRIS & Workday Financials Director leads the strategic design, direction and operation of the College's Human Resources Information System (Workday), ensuring it meets the evolving needs of HR management and the institution. This role manages a high-performing team, drives innovation, and oversees all aspects of system functionality, integrations, security, reporting and process optimization to support department and institutional goals. This skilled leader sets the strategic direction for HRIS which requires expertise in Workday administration and configuration and provides technical leadership. The Director is responsible for...

Babson College Reporting to the Senior Director, Data Analytics & AI, the AI Solutions Analyst will support the design, development, and deployment of applied AI solutions, with a strong focus on rapid prototyping, MVP delivery, and continuous iteration using low/no-code tools. The role will also contribute to data analysis and visualization efforts, leveraging PowerBI to support AI-enabled insights and reporting. Babson College is at the forefront of AI innovation, working on cutting-edge projects across multiple platforms to deliver innovative value to students, faculty and staff. WHAT YOU WILL DO Lead business analysis activities for AI-enabled initiatives, guiding work from ideation through discovery, model considerations, development, testing, and production implementation. Partner with end users and AI Engineer to translate business opportunities into structured use cases, user stories, workflows, and acceptance criteria. Independently build and deploy AI-powered...

Babson College The Manager, Salesforce Platform leads the implementation and end-user adoption of Salesforce at Babson College. Specific responsibilities include partnering with the Deputy Chief Information Officer, Director of Integrations & Web Services, Director of Application Services, Director of the Project Management Office, Manager of Workday Platform, and Director of IT Communications & Training to develop and maintain both the roadmap and the resources necessary to maximize the value of the College's investment in the Salesforce platform; during implementation of Salesforces projects and functionality, coordinating activities between Babson resources, Salesforce resources, and external consulting resources; managing day-to-day operations of Salesforce (identification and resolution of issues, report and dashboard creation and deployment, etc.); partnering with ITSD Development to lead technology decisions on all Salesforce projects and initiatives; working with...

Babson College THE OPPORTUNITY The Senior Data & Financial Analyst, Academic Affairs is a high-impact role that shapes major academic and budgetary decisions at the highest levels of the College. Working in close partnership with senior leadership, faculty, and cross-campus data experts, the Senior Data & Financial Analyst plays a pivotal role in advancing strategic planning and institutional governance; designs data and finance practices, and influences policy and resource allocation that will strengthen Babson's mission for years to come. Specifically responsible for blending institutional research, academic operations insight, and financial modeling, to empower data-informed decision-making across the College; working closely with the Assistant Dean of Accreditation, Director of Institutional Research, and Dean of Faculty's Office as a cross functional team; engaging with the Provost/Executive Vice President, Dean of Faculty, Chief Financial Officer/Executive Vice...