8 customer support engineer jobs found in Suwanee, GA

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Area Sales Manager II, International in Houston, TX, Atlanta, GA or Miami, FL. POSITION SUMMARY: Responsible for developing relationships with the distribution, contractors, architectural, engineering and design build community to educate about Mitsubishi/Mitsubishi Trane products, their applications, increase the number of opportunities, and subsequent sales. Work with internal partners in education and application of Mitsubishi/Mitsubishi Trane Commercial and Residential products in the assigned territory, with assigned accounts, or in business development as requested. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Sub for: Perform direct and joint sales calls to develop relationships with local architects, engineers, and contractors-educating them on applying CITY MULTI Variable Refrigerant Flow systems, e-Series Air...

Mitsubishi Electric US POSITION SUMMARY: Reporting to the Sr. Manager, Compressor Sales, The Technical Support Engineer (Compressors) is responsible for providing remote and on-site assistance for the application of Mitsubishi Electric Compressors. This role requires a blend of strong understanding of technical HVAC principles, mechanics/electrical systems and a strong ability to successfully serve the customers' needs. The individual in this role will work closely with the sales team to provide expert knowledge, aid in the analysis of customer requirements, translate technical knowledge about Mitsubishi Electric Compressors, and foster the development of creating tailored solutions that will drive sales. Required Skills and Qualifications : Collaboration: Work closely with Sales, R&D Engineering, Quality and other departments for the support and development of tailored solutions, troubleshooting product cases, and collaborating on the technical solutions...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Sr. Mechanical Engineer, Water Products in the Atlanta, GA or Charlotte, NC areas. POSITION SUMMARY: This role is responsible for providing the Commercial sales team, and its customers, with support to solve complex engineering and design problems. While this position will support all commercial products, its focus will be on an exciting commercial domestic water heating product offered by METUS. This person will manage all aspects of technical support for these products including, but not limited to, design assistance, project management support, technical training, and technical competitive analysis. This person will work closely with the sales, service, and product development teams to become the Business Unit's subject matter expert on domestic water heating products. This person should have a desire to start on the ground floor with a product that will grow significantly in the years ahead....

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for an Area Sales Manager II, International in Miami, FL or Atlanta, GA areas. POSITION SUMMARY: Responsible for developing relationships with the distribution, contractors, architectural, engineering and design build community to educate about Mitsubishi/Mitsubishi Trane products, their applications, increase the number of opportunities, and subsequent sales. Work with internal partners in education and application of Mitsubishi/Mitsubishi Trane Commercial and Residential products in the assigned territory, with assigned accounts, or in business development as requested. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Perform direct and joint sales calls to develop relationships with local architects, engineers, and contractors-educating them on applying CITY MULTI Variable Refrigerant Flow systems, e-Series Air Cooled Chiller...

Mitsubishi Electric US POSITION SUMMARY: The Director of Solutions Development is a visionary and strategic leader responsible for driving the end-to-end development of advanced HVAC control and software solutions. This role plays a critical part in shaping the future of Mitsubishi Electric's residential and commercial product offerings by integrating advanced technologies across embedded systems, cloud platforms, and user interfaces. The director will lead a multidisciplinary team of engineers, developers, and product managers to deliver innovative, scalable, and customer-centric solutions that enhance energy efficiency, system performance, and user experience. This position requires a deep understanding of HVAC systems, software architecture, and agile development methodologies, as well as strong leadership and stakeholder management skills. The ideal candidate will be a proactive collaborator who can translate market needs and customer feedback into actionable...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Mgr, Product Marketing - Hydronics in Suwanee, GA. POSITION SUMMARY: The Mgr, Product Marketing - Hydronics leads go-to-market strategy and execution for the Mitsubishi Electric Trane HVAC LLC (METUS) hydronic heating & cooling portfolio-Ecodan (air-to-water heat pumps), EcodanPro (commercial ATW/CAHV), Heat2O QAHV domestic hot water systems, and eChiller-across residential and commercial segments. This role translates market and customer insight into positioning, launches, content, and enablement to grow share and establish METUS as the preferred hydronics solution partner for engineers, contractors, distributors, and homeowners. ESSENTIAL FUNCTIONS: The essential functions of the position include, but are not limited to the following: Own the Go-to-Market (GTM) plan for hydronics product lines to include: segmentation, market positioning, value proposition, messaging, channel...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for a Product Mgr, Commercial in Suwanee, GA. POSITION SUMMARY: The Product Mgr, Commercial will support the development of HVAC products and solutions for the commercial market segment. The position will develop and execute market segment product development strategies, product introduction and life cycle management plans. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Manage market introduction of new products coordinating cross functionally between factory, engineering, marketing, service, supply chain and other departments. Provide input into the commercial HVAC product roadmap and overall product strategy. Work with the Commercial Product Champions to gather market information regarding customer needs. Develop competitive commercial cooling/heating, & ventilation product comparisons to support product and...

Mitsubishi Electric US Mitsubishi Electric Trane HVAC US LLC is looking for an Advisor, Technical Service III in Suwanee, GA. Hours for this role are 9:00 am to 6:00 pm POSITION SUMMARY: The Technical Service Advisor III is responsible for providing advanced technical support to contractors, distributors, architects, and engineers who are specifying, installing, operating, or repairing Mitsubishi Electric Trane HVAC (METUS) product. They will be knowledge experts of the METUS residential, light commercial, commercial, and controls equipment being serviced. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: Provides technical information, support, and training to a large volume of general customers, METUS field personnel, and factory-trained Diamond Contractors via phone, email, and private forums. Solves complex technical problems associated with METUS residential, lite commercial, commercial, and...