3 customer service jobs found in Southfield

Description Provides the operational functions and support for various SME event as assigned. Performs appropriate event venue and service providers research, capabilities assessment and submits recommendations for selected event(s). Acts as the primary (day to day) contact for selected venues and vendor partners. Executes and actively monitors expense budgets. Plays a support role for onsite event execution, including managing event provider/vendor service delivery. Continually works on behalf of all stakeholders to develop and execute on Customer First initiatives. MAJOR FUNCTIONS: Researches potential vendors, prepare RFQ, and contribute input in the negotiation and selection process for these services. Executes pre-event, onsite and post event stakeholder services with venue and service providers. Supports event registration and related processes, including vendor interface, pre-show, on-site and post-show activities. Supports and implements programs that...

Description Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally. This position plays an integral role in supporting SME's presence and exhibitor relationships for RAPID, the leading event for additive manufacturing along with other premier events. MAJOR FUNCTIONS: Promote and sell new and existing exhibitor accounts Research and identify new prospect opportunities using technology tools, social media, newsfeeds, and other methods. Research and identify key contacts within new accounts. Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships. Provide exceptional customer service to account base. Maintain a complete electronic record of sales activity in company CRM system and Salesforce. Travel to...

Description Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally. This position plays an integral role in supporting SME's presence and exhibitor relationships for FABTECH, the leading event for metal forming, fabricating, welding, and finishing along with other premier events. MAJOR FUNCTIONS: Promote and sell new and existing exhibitor accounts Research and identify new prospect opportunities using technology tools, social media, newsfeeds, and other methods. Research and identify key contacts within new accounts. Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships. Provide exceptional customer service to account base. Maintain a complete electronic record of sales activity in company CRM system...