1 manager ticketing jobs found in Seattle, WA

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in implementation, stabilization, andpost go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through businessprocessand system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Responsibilities: ESSENTIAL FUNCTIONS: Client Support and Ticket Management Resolve Dynamics 365 F&SCM support requests with strong quality,timelyfollow through, anda high levelof client satisfaction. Manage...