6 key account manager jobs found in Santa Rosa, CA

Redwood Credit Union Redwood Credit Union is seeking a dynamic and strategic leader to serve as Vice President of Enterprise Fraud. This role is responsible for strategically planning, directing, and reporting on enterprise fraud and mitigation programs covering all types of fraud for the organization. This includes, directing all activities that identify, evaluate, and communicate risks, as well as establish strategies for addressing current, known, and anticipated threats. The VP is responsible for reporting to executive management on risk assessments, which includes analyzing historical data and trends, evaluating performance metrics, identifying gaps, and considering other internal and external factors. Ultimately, responsible for preventing, reducing, and recovering financial losses by managing fraud systems and investigations for all types of transactions and situations, including Visa's recovery process, and, at times, collaborating with RCU's security team and law...

Redwood Credit Union Redwood Credit Union is seeking an IT Infrastructure Manager, who will ensure the confidentiality, integrity, availability, and performance of the RCU compute and network environments. This includes leading an infrastructure engineering team responsible for highly technical work across all aspects of the RCU IT infrastructure, including administration of the network management, cloud platforms, DevOps practices, infrastructure as code (IaC), compute virtualization technologies, Windows and Linux servers, storage, databases and Symitar core system. Drive automation and scalability through modern engineering practices while ensuring mission-critical systems remain secure, resilient, and operational 24/7. Key Responsibilities Team Leadership: o Lead the team responsible for the development, management and security of the server and network environment at RCU. o Ensure 24-hour support for all mission critical systems and infrastructure. o Lead the...

Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Coordinator who will perform a variety of specialized support duties associated with Recovery, Paralegal, Collateral Officer, and Financial Assistance team functions under limited supervision. Duties require ability to exercise discretion, high attention to detail, strong follow up and use of judgment and initiative. This includes working knowledge and/or experience of the auto industry, vehicle repossession/disposition, business or real estate lending or asset disposition, and/or collection/recovery legal industry practice and processes required. Key Responsibilities Administrative Support: o Support Paralegal through accurate and timely drafting of all relevant legal documents such as complaints, summons, documents for service, for attorney and paralegal review, and filing in appropriate court system, including but not limited to small claims, civil and bankruptcy. o Support Paralegal in...

Redwood Credit Union Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot. Key Responsibilities Customer Service: o Greet Members and answers incoming phone calls. o Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles. o Perform a professional delivery of new & used vehicles. o Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles. Auto Sales: o Research, recommends, locates and sells brokered new and used vehicles, as needed. o Compare different vehicles to facilitate the member's purchase of their desired vehicle. o Demonstrate and Sell vehicles displayed on the auto buying center lot. o Meet with Members to research and analyze their desired vehicle(s). o Organize and arranges timely transportation for brokered...

Redwood Credit Union Redwood Credit Union is seeking a Senior Compliance Analyst who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing action plans to ensure risks are effectively mitigated and issues are corrected. Work independently with broad discretion as assignments may be varied, diverse, and difficult in nature. Provide guidance and leadership to other team members in Compliance. Plan, organize, and perform Compliance activities and projects. Key Responsibilities Compliance: o Review and analyze regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. o Research regulatory/legal questions for other departments as assigned. o Present analysis and findings to RCU management. o Independently work with RCU...

Redwood Credit Union ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union? * 37th largest credit union in the U.S. and the largest financial institution based in the North Bay...