2 jobs found in Santa Rosa

Redwood Credit Union Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, with experience working in a Call Center Environment and that have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services. Key Responsibilities Service: o Answer the telephone within established performance and service guidelines. o Complete phone transactions accurately and efficiently. o Disseminate and provide education of lending, CUSO and membership information to callers. o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the...

Redwood Credit Union Redwood Credit Union is looking for a Part Time Member Relationship Specialist, who will be responsible for a variety of member service duties associated with new accounts, loan transactions and documentation and provides excellent Member service, and contributes to the success of the branch by selling and referring Credit Union products. As the face of the organization, you serve a critical role by providing exceptional service to all credit union and community members, volunteers, team members, and service providers. Key Responsibilities Sales & Service: o Provide excellent service to all Members, volunteers, internal employees, and service providers. o Cross-sell RCU and RCUSG products and services. o Open accounts and match Member needs to RCU and RCUSG products and services. o Determine the appropriate loan product(s) to meet the Member(s) needs. o Obtain information from Member to complete loan application; examine and collect proper...