15 jobs found in San Ramon, CA

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Overview Opportunity to be part of the Channel Sales Organization at Five9. We are looking for an exceptional person to help support the achievement of the team and wider strategic business goals. The role reports to the VP, Partner Sales. The Channel Sales Organization works directly with partners and the Five9 quota carrying regional sales executives and sales leadership. This is a field-based role that will be located in the West/East. Five9 is looking for a high performer who is a team player, partner centric, accountable and seeks to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description Key Responsibilities: Lead strategic, client-facing CX Advisory engagements for Five9's highest-value customers and prospects, assessing current-state CX and contact center performance across people, process, and technology, with a strong focus on AI, automation, and self-service opportunities that enable scalable transformation and CX maturity. Includes assessments, workshops, agent observations and transformation planning. Engage with business executives, decision-makers, and key influencers (through interviews...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a Verint Reports Engineer, you will support the development and deployment of custom Verint and Five9 VO reporting solutions for our clients. You will work under the guidance of senior engineers to collect requirements, build and test SQL-based reports, and ensure successful implementation in production environments. Responsibilities: Assist in gathering and refining reporting requirements from stakeholders. Develop, test, and maintain custom SQL report scripts based on Verint WFO data. Develop, test, and maintain custom SQL...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Senior Director of North America Field & Partner Marketing to lead and scale regional go-to-market execution across Field Marketing and Partner Marketing . This role owns the strategy, execution, and performance of North America field programs and partner initiatives, with clear accountability for pipeline creation, acceleration, and revenue impact . This leader will manage and develop both Field Marketing and Partner Marketing teams , ensuring field-led programs drive TQLs, SAOs, and bookings , while partners...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Senior Manager, Partner Marketing for North America is responsible for leading the regional partner marketing strategy, managing a team, and driving scalable programs that accelerate demand and revenue through Five9's channel ecosystem. This ecosystem includes resellers, TSDs, distributors, strategic alliances, and other partners that play a central role in Five9's go-to-market model. This role requires a balance of strategic leadership and hands-on program execution. You will guide a team in delivering co-marketing programs, partner...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively looking for a Senior Software Engineer with experience working with Auth Systems, Security & Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it's built,...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. This individual is responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager. Key Responsibilities Act as a sales-facing subject matter expert on process, policy, and pricing related matters Assist sales teams in creating and positioning complex orders Act as liaison...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a Senior Product Marketing Manager for voice and digital channel engagement with deep domain expertise in contact center technologies (CCaaS Platform, channels, routing, UI, reporting, WEM), omnichannel strategy, data analysis, and strong go-to-market (GTM) execution skills. You will serve as the external "voice of the product," translating technical features into compelling customer benefits. You will craft compelling narratives that highlight differentiation, and work closely with product, marketing, and sales teams to...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Senior Product Marketing Manager, Agent Empowerment to bring together storytelling, strategy, and technology as Five9 is investing deeply in agent empowerment applications, including: Five9 Agent Assist - Real-time, LLM-powered guidance, next-best actions, and coaching that help agents resolve issues faster and with greater confidence Five9 AI Knowledge - Contextual, AI-driven answers and recommendations delivered to live and virtual agents at the moment of need In this role, you will define how the Five9 agent...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Position Overview The Assistant Controller will report directly to the Controller and will be responsible...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Director of Global Payroll will manage the global payroll teams at a hyper-growth SaaS company with operations in the US, Canada, UK, Europe, Australia, LATAM, Asia and expanding! This leader will be a key partner in developing and implementing strategies to systematically scale the payroll operations and related accounting efficiently while maintaining quality, accuracy, internal controls and compliance. This is a high impact position within the finance organization that requires a strong ability to foster outstanding relationships with...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Washington, Oregon, California, Nevada or Utah preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Solution Architect will work within professional services to understand and solve the technological challenges associated with product build out and integration of Five9's customers. They will be a part of short term (a few days to several weeks) development projects that require gathering a customer's integration requirements, analyzing feasibility using available APIs, as well as designing, developing, and implementing the solution. The candidate will be expected to interact with customers over the phone, via web conferences, and in...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for an experienced, collaborative paralegal to join Five9's growing legal and compliance team. You will be responsible for managing a wide variety of public company and corporate governance matters, including maintaining corporate records and policies, managing Five9's sustainability and governance program, and supporting team initiatives and other special projects. The ideal candidate will enjoy multitasking and working in a fast-paced environment, be comfortable working on competing priorities, and be willing to learn new...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Site Reliability Engineer (SRE) to join our team and help build and maintain highly reliable, scalable systems. This role combines software engineering and operations expertise to ensure our services meet ambitious reliability targets while enabling rapid development and deployment. This position requires approximately 50% software development and 50% operational work, focusing on automation, monitoring, and system reliability rather than manual operations. The team works collaboratively with our platform, application and...