Mar 04, 2026
CareFirst BlueCross BlueShield
Resp & Qualifications PURPOSE: Leads, manages and empowers Medicare Advantage (MA) Employer Group Waiver Plan (EGWP) operations teams to meet and exceed business delivery. Serves as a tactical and strategic leader of multifunctional teams and support roles for MA EGWP. Be able to step-in as subject matter expert in all aspects of MA EGWP operations. Oversees development of new activities of an internal function that provides operational/business process support to internal and external customers for the new EGWP product launch. Ensures quality service and operational performance within the parameters of program and delivery standards are achieved, including CMS required standards. Develops, analyzes operational processes, establishes escalation procedures and oversees training needs assessments to identify opportunities for service delivery improvements. Selects, develops, and evaluates employees to ensure efficient operation of the...
Professional Diversity Network
Reston, VA, USA
Full-Time
