39 customer service jobs found in Phoenix, AZ

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Technology Product Owner is responsible for managing the development and delivery of various initiatives in support of an IT Roadmap, specifically for the Enterprise reporting team, and its internal business partners across the organization. The Technology Product Owner works closely with the product team, which consists of business analysts, developers, testers, and other cross-functional teams (both internally to IT as well as the business), to define the product vision, a business and technology roadmap, features, and user stories. The Technology Product Owner also oversees the product backlog, which...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Guild Mortgage is seeking a highly motivated and experienced Senior QA Automation Engineer to contribute to our quality assurance efforts across various mortgage technology systems. This role will focus on driving the development and execution of comprehensive test automation strategies, ensuring the delivery of high-quality software solutions. The ideal candidate will possess a strong technical background and a deep understanding of the mortgage industry. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Partner with IAM, Security, and DevOps teams to build and enhance automation and Infrastructure as Code for Identity Access Management needs. Work to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Ensure separation of duties between teams and how IAM automations are leveraged. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience,...

United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Class A CDL Driver at United Rentals Fluid Solutions Division, your goal will be to deliver equipment to our customers in a safe, timely, efficient and courteous manner. At the same time, you will have the opportunity to advance your career and contribute to our company's tremendous success and unparalleled growth. Frequently interacting with our customers, you will serve as a company ambassador and will provide exceptional customer service. And since we're local, you'll be home every night. What you'll do: Drop off and pick up equipment for customers Operate construction equipment, such as semi-trucks and trailers ("low boys") consistent with DOT classification CDL-A Adhere to all safety requirements particular to equipment including Federal Motor...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Project Coordinator plays an important role in the organization by managing and supporting smaller projects, and project support for the company's EPMO Information Technology projects. The Project Coordinator is responsible for full project life cycle activities and development of core materials in the project lifecycle. The Project Coordinator is an entry level to project management with an opportunity to develop project management skills and experience to take on individually increasing more complex and larger projects. Project Coordinators will also work with other members of the EPMO team,...

Mountain Park Health Center This position is responsible for overseeing the contact center team and team leaders for the Patient Communications Center (PCC) to interact with patients through multiple outlets (phone, chat, etc.), to schedule appointments for patients at our clinic locations and to answer any additional patient questions. Additionally, the PCC Supervisor answers and directs calls from labs, external providers offices, hospitals, and other community members. The PCC Supervisor also assists with Population Health management and Nurse Triage calls. Essential Functions: Supervises and develops employees (working through the team's lead, if applicable) to ensure the timely delivery of high-quality healthcare services, including training, coaching, and evaluating staff to provide them with the resources and support they need to be successful. Oversees employee performance and compliance, performing regular audits and rounds to ensure adherence to all applicable...

Mountain Park Health Center The Patient Communication Specialist III (PCS III) is responsible for handling inbound and outbound phone calls, messages, and chats. Provides support to patients by explaining insurance eligibility options, billing statements, collecting past due balances, and scheduling medical appointments. Essential Functions Assists patients in understanding their health benefits options and explains eligibility criteria and the documentation required to apply for various insurance and benefit programs. Assists new patients in registering with Mountain Park Health Center and verifies patient demographics, insurance information, and updates changes as needed. Investigates and resolves patient questions regarding the amount owed to the business, explains the various payment options available, and collects payments. Makes outbound phone calls to confirm medical and eligibility appointments. Makes outbound phone calls pertaining to gaps in clinical...

Western Exterminator Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Termite Technicians do? Termite Technicians perform termite treatment services safely and according to company guidelines and standard practices. Identify customer's termite problems and have knowledge of termite behaviors and habits to determine remedial steps Communicate to the customer critical conditions that are conducive to termite activity discuss...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Collections Agent plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions. The role is primarily responsible, under direct to moderate supervision, to assist homeowners through inbound and outbound calls in a high-volume call center environment to determine the best possible method to address early defaults using a variety of collections and workout solutions. The primary objective of this role is to collect payments or aid homeowners experiencing a financial hardship. Compensation This role is a non-exempt...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Senior Data Scientist is a key technical position and plays an important role in the organization by leading and performing number of activities related to the company’s Information Technology functions. The Sr. Data Scientist is responsible for leading the development and deployment of innovative and impactful data products and services that solve various business problems and create value for the company and its customers. The role requires a strong background in machine learning, statistics, programming, and data engineering, as well as excellent communication and collaboration skills. The Sr. Data...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, several activities related to assisting originators build complete loan files for submission. This role may perform the Lead to Contract and/or Contract to Close duties. Essential Functions Lead to Contract duties: Acting as a primary point of contact for the customer contact for licensed activity, for the loan officer. Assist originator in appointment setting with prospective and new applicants. Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, several activities related to assisting originators build complete loan files for submission. This role may perform the Lead to Contract and/or Contract to Close duties. Essential Functions Lead to Contract duties: Acting as a primary point of contact for the customer contact for licensed activity, for the loan officer. Assist originator in appointment setting with prospective and new applicants. Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from...

Western Exterminator Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." The Branch Sales Manager supports a branch in attaining sales goals and branch revenue objectives. They are responsible for improving the productivity of the assigned group of sales colleagues for residential products and services and provide mentoring and coaching to field sales professionals to maximize performance within their defined market. Key Performance Indicators...

Mountain Park Health Center The Pharmacy Technician Liaison will work with Operation Partners to implement efficient workflows for processing prescription refill requests received via EHR web messaging for internal and external pharmacies. This role ensures timely handling of requests, appropriate message triage, and optimization of pharmacy services. The liaison provides patient education on refills and tracks common request trends to support data collection and process improvement. ESSENTIAL FUNCTIONS: Initiates and leads the management of patients' medication therapy and ensures that the patient/pharmacy engagement is appropriate and consistent with their preferences. Explains services and support that the pharmacy offers without impeding patient's choice of pharmacy, and achieving patient participation Provides direct support to patients to ensure they are supported throughout their therapy regimen and achieve their intended outcome. Answers, resolves and...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Senior DevOps Engineer is responsible for designing, implementing and managing processes, tools, and run-time environments in support of automated build and release, observability, and traceability paradigms. Additional responsibilities include building and maintaining ancillary systems and solutions that serve to enhance the security, stability, availability, and performance of the deliverables under their purview. This role necessitates right coordination and collaboration with product delivery teams, including Development, DataOps, QA, Customer Support, and Operations personnel to ensure ongoing...

Mountain Park Health Center The Patient Communication Specialist I (PCSI) is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The PCSI is responsible for answering contacts from inbound phone calls, text messages, and chat while documenting those contacts using various system applications. Essential Functions: Receives and processes multiple incoming contacts. Greets patients and directs them to appropriate person/department Schedules patient appointments to meet with their Primary Care Provider or care team in accordance with provider and/or department requirements. Cancel/reschedule appointments as requested by patients. Updates appointment schedules through computer systems. Ensure calls from outside Clinics/Doctor's offices reach the correct department for call resolution. Responds to general questions and inquiries. Provides support to patients by connecting with the On-Call Providers...