1 int client onboarding manager jobs found in Norfolk, VA

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Service Agreement Manager (SAM)is responsible forowning and managing the execution of client service agreements afterimplementationgo-live. This role ensures contractualcommitments,managed services delivery, SLAs, and operational expectations are executed consistently and as promised. The Service Agreement Manager serves as the operational translation layer between client needs and delivery execution, ensuring service health, risk management, and renewal readiness through performance. This is a senior individual contributor role focused on execution, accountability, and operational excellence, not sales or relationship ownership. Responsibilities: ESSENTIAL FUNCTIONS: Service Agreement Ownership and Accountability Own the post-go-live service agreement experience for assigned clients. Ensure all contractual commitments, service scope, SLAs, resourcing expectations, and milestones are delivered...