5 technical support analyst jobs found in Newark, NJ

Arctic Information Technology Overview: JOB SUMMARY: The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in post go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through business processes and system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Responsibilities: ESSENTIAL FUNCTIONS: Client Support and Ticket Management Resolve Dynamics 365 F&SCM support requests with strong quality,timelyfollow through, anda high levelof client satisfaction. Manage assigned support tickets by documenting...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), delivers functional consulting services for assigned modules and business processes from discoverythrough golive andpost golive support. This role gathers and documents business requirements, performs fit-gap analysis, configures the solution, supports testing, develops training materials, and provides client support in alignment with the approved solution design and project scope. The Solution Consultant works closely with clients, internal teams, and third-party vendors to deliver high quality implementation outcomes, manage day-to-day client interactions within assigned scope, and support successful project execution. This is a client-facing consulting role that requires dependable execution, sound judgment on common issues, strong customer engagement, and the ability to work effectively both independently and as...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...

FreedomPay The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast...